Frequently Asked Questions

To generate an E way bill for a sales return/credit note in BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for sales return by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select Sales Return.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select Sales Return ( Cr. Note)
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.

Please follow the below steps to generate E way in BUSY:
 Step 1: Go to transaction then select the Sales voucher type.
 Step 2: Now, Click on add tab and create the sales invoice
 Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
 Step 4: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number .
 Step 5: Save the Invoice
 Step 6: Now ,click on YES to generate E-Way Bill and then select Automatic mode for it.
 Step 7: and then Click on check possible errors tab and rectify the errors if have
 Step 8: After error rectification , click on view & generate E invoice option
 Step 9: Cross verify the details appear in window and generate E way.

You need to check below points if eway bill is not generating after entering all details:
Step 1: Check if E waybill required set yes in transport window of voucher .
Step 2: Go to administration then configuration and select voucher series configuration 
Step 3: Select voucher and series then click on voucher configuration
Step 4: Locate option Generate e waybill after saving should set to yes .
Step 5: Ensure that you have stable internet connection.
Step 6.Check the GSP credentials entered in BUSY under GST/VAT tab for generating e-waybill are validating or not.
Step 7: Check by log in into eway portal,is it log in or not.
Step 8: Create json file for e-waybill of invoice and uplaod manually on e-waybill portal,if still not generating e-waybill,it may be server issue
Step 9: Switch GSP id from webtel to pinnacle or vice versa as it might one GSP server is down.
Step 10: Also check the transactional error such as Item HSN, tax category and UQC of unit are correctly mentioned.

To consolidate your RCM payable vouchers in BUSY, follow these simplified steps: 
 Step 1: Start by going to the Transaction Menu. 
 Step 2: From there, pick GST Misc. Utilities and then select Check/Post Consolidated RCM Payable. 
 Step 3: Decide whether you want to post RCM Payable vouchers on a monthly or daily basis. 
 Step 4: Specify the date range or month for posting RCM Vouchers and click OK. 
 Step 5: Press the F4 button on the report screen to post RCM Payable vouchers. 
 Step 6: Under the Generate Consolidated RCM Payable Voucher screen, select your Journal Voucher Series and the respective Accounting Master (usually the default master is selected). Then, click the Save button. 
 Step 7: The system will automatically post the accounts and their RCM payable amounts in the Journal voucher. You only need to save the Journal voucher. 
 By following these steps, you can successfully post your consolidated RCM payable vouchers in BUSY.

You need to check below points if eway bill is not generating after entering all details:
Step 1: Check if E waybill required set yes in transport window of voucher .
Step 2: Go to administration then configuration and select voucher series configuration 
Step 3: Select voucher and series then click on voucher configuration
Step 4: Locate option Generate e waybill after saving should set to yes .
Step 5: Ensure that you have stable internet connection.
Step 6.Check the GSP credentials entered in BUSY under GST/VAT tab for generating e-waybill are validating or not.
Step 7: Check by log in into eway portal,is it log in or not.
Step 8: Create json file for e-waybill of invoice and uplaod manually on e-waybill portal,if still not generating e-waybill,it may be server issue
Step 9: Switch GSP id from webtel to pinnacle or vice versa as it might one GSP server is down.
Step 10: Also check the transactional error such as Item HSN, tax category and UQC of unit are correctly mentioned.

Please follow the below steps to generate E way in BUSY:
 Step 1: Go to transaction then select the Sales voucher type.
 Step 2: Now, Click on add tab and create the sales invoice
 Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
 Step 4: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number .
 Step 5: Save the Invoice
 Step 6: Now ,click on YES to generate E-Way Bill and then select Automatic mode for it.
 Step 7: and then Click on check possible errors tab and rectify the errors if have
 Step 8: After error rectification , click on view & generate E way option
 Step 9: Cross verify the details appear in window and generate E way.

To validate GSP credentials issue in BUSY you need to follow the steps 
 Step1 go to administration menu and click to configuration then click on 
 and select feature options 
 Step2 Click on GST VAT option and click on GSP configuration then 
 fill trhe valid ID password of the specified GSP and click validate 
 Step3 after validation if still the issue persist then open Ewaybill portal and click 
 to regitration option then click on for GSP 
 Step4 Generate OTP and verify then click on Freeze and select the old GSP provided 
 on BUSY which showing credential issue and click Freeze
 Step5 Click to add and select the GSP to add a new ID then fill the prefix and create a password and click add 
 Step6 after adding new gsp copy the user ID and paste in in BUSY existing GSP User ID 
 and fill the new GSP password manually then validate and save

For not generating of Ewaybill in sale invoice might be due to some specific reasons 
 follow the steps to resolve the issue 
 Step1 ensure that you have enbled required Ewaybill option in GST VAT option and its 
 configured with location and pincode and you have also configured the gsp configuration 
 for generating ewaybill and enabled the transport details for local sale purchase option 
 Step2 If you have restrict the value in Ewaybill configuration then modify and save it 
 Step3 ensure that you have enbale Input transport details and Generate ewaybill after 
 saving option from voucher series configuration if not then enable it
 Step4 ensure that the user ID you are using for the company it has the rights to generate 
 Ewaybill if not given the permission then open admin user ID go to user option from administration menu and modify the sub user option by selecting it and enable allow generate and print ewaybill

If you want to update Vehicle Number and Pincode for E-way bill Generation then you need to follow the given steps: 
 Step 1: Open BUSY Software
 Step 2: Go to Company Menu 
 Step 3: Click on Open Company 
 Step 4: Select Company and mention company login username and password
 Step 5: Go to the transaction Menu
 Step 6: Click on Sale Voucher 
 Step 7: Click on Modify option and open voucher in modify mode
 Step 8: Click the 'Save' option, and during the voucher saving process, a window will appear, which is the Transport Detail Window.
 Step 9: On the right side, you will find an option to update the Vehicle Number.
 Step 10: In the third line, you will find a Pincode field that you can edit or update
 Step 11: After updating the details, simply click the 'OK' button. 
 Step 12: Select the 'Save' option, and then proceed to generate the E-way bill.

yes you can regenerate eway bill with different document number if it gets 
expired or lost.
Further for generate please follow the given steps
Step 1: Go to transaction menu then sale then add then while saving transport
 detail window will appear where you have to enter either transport 
 detail with GSTIN or vehicle number and station pin code and must be
 enable E way bill required by turn to y then save . then after save new 
 option will appear do you want to generate eway bill option.
Step 2: Press yes then check then option and ok and then check error and 
 correct if found any error or proceed to generate and verify and check
 details and generate.
Step 3: On succefully generate of e way bill it will show you your e way bill 
 assigned on this document number then ok.
Step 4: Then it will ask do you want to print then yes and take the print.