Frequently Asked Questions

If you are facing issue in a GSP while generating Ewaybill then follow the steps 
1 Go to administration menu and click on configuration then click on feature option 
click to GST VAT option then click on gsp configuration and click on validate for the 
particular GSP if its showing error then you can switch the other gsp for generating
E invoice 
2 Go to ewaybill poratl and login then click on registration and click to For GSP 
3 then veriFinancial Year OTP and click on Freeze and select the gsp which you want to freeze 
4 then click on add and select the same gsp from list and add a 3 digit prefix then 
create a 15 digit password including upper case lower case special character and numeric and add 
5 then copy the user name and paste the same in the proper gsp user id option and set the gsp 
password manually which you create in portal and save 

To generate an E way bill for Bill to Ship To invoice in BUSY, you need to follow these steps:
Step 1: First you need to enable billing shipping option by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Seperate Billing / Shipping Details and save.
Step 5: Now, when you generate voucher you can enter shipping address after selecting the party and the billing address will be picked from party master.
Step 6: Enter other details in transport details window such as Tranporter, Vehicle No., Place, Pincode, etc and save.
Step 7: After saving the voucher a window will appear of E way bill generation, select yes on it.
Step 8: Check all the details and generate E way bill and wait for the process. After that you can print E way bill.

For Automatic configuration of E-way bill in BUSY please follow these steps: 
 1. Go in Administration then go in configuration 
 2. Then Go in Features/options menu and click then go in GST/VAT 
 3. Then Go in E-way bill configuration and mention some detail like from place and pin code 
 4. Then Go in Gsp configuration and create gsp id and mention here 
 for create GSP id please follow these steps: 
 Open E-way Bill portal 
 Then Go in registration 
 Then Go in for GSP 
 Mention OTP(which was received on Registered mail id or Register mobile Number 
 After mention OTP and create new id 
 5. After save configuration Go in Administration then configuration 
 6. Then Go in voucher series configuration and select voucher type 
 7. Then select series and click on voucher configuration 
 8. Enable input transport detail yes and generate E-way bill after save voucher yes"

Yes. validity of the e-way bill after generation depends upon the distance the goods have to be transported. In case of regular vehicle or transportation modes, for every 100 KMs or part of its movement, one day validity has been provided.
Information required to generate an e-way bill in BUSY are mentioned below:
Step 1: The invoice, bill of supply, or delivery challan related to the consignment of goods is an essential document required to generate an e-Way Bill.
Step 2: It should contain all the necessary details of the goods being transported, including the description, quantity, value, tax rates, and other relevant information.
Step 3: This document serves as a basis for generating the bill and ensures accurate information about the goods being transported.
Step 4: If Transporting by road – Transporter ID or Vehicle number is mandatory.
Step 5: If Transport by rail, air, or ship – Transporter ID, Transport document number, date on the document and Port Code is necessary to mention

To create an E-Way Bill for selling goods from Madhya Pradesh to another state, follow the steps below:
Step 1: Log in to the E-Way portal.
Step 2: Click on the Registration Menu, then select For GSP.
Step 3: The portal will ask for OTP, so verify it.
Step 4: Click on Add, select GSP users such as Webtel Electrosoft Pvt Ltd and Pinnacle Finserv Advisors Private Limited, and create IDs with their respective passwords.
Step 5: Go to the Administration menu and then click on Configuration.
Step 6: Select Features and Options and then GST/VAT.
Step 7: Enable E-Way Bill Required and mention the From Place, such as Madhya Pradesh, with the PIN Code.
Step 8: Go to Configuration, then click on Voucher Series Configuration.
Step 9: Select a series, click on Voucher Configuration, and enable the generation of E-Way Bill after saving.
Step 10: Now, you can create an invoice to another state with all correct details in it and then generate the E-Way Bill for it.

If you want to include full voucher details on the printed bill so transporters will accept it:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on voucher series configuration
Step 4: Then select the invoice such as sale and sale return etc then select the series
Step 5: Then click on optional fields printing then tick the option such as GR/RR NO. , vehicle no. ,station and E-waybill no. etc
Step 6: Then go back to administration menu again
Step 7: Then click on configuration 
Step 8: Then click on invoice/document printing
Step 9: Then click on standard 
Step 10: Then select the invoice such as sale and purchase etc
Step 11: Then click on optional fields/transport details print at the bottom
Step 12: After that make sure 'as specified in voucher series configuration option is tick then save the changes
Step 13: Now your invoice is ready with full details of voucher in case you want to send it to transporter

In BUSY, if you are using both the E-way bill and e-invoice features, you will have the option to generate an E-way bill within the e-invoice. 
 Please follow the below steps to generate E way within E invoice. 
 Step 1: Go to transaction 
 Step 2: Select sales invoice and then click on Add tab 
 Step 3: Create the sale invoice with registered party 
 Step 4: Enable for Generate E way within E invoice option in transport window 
 Step 5: Save the voucher 
 Step 6: Press yes for Do you want to generate Eway within E invoice 
 Step 7: Select Automatic mode 
 Step 8: Check the required options and press ok 
 Step 9: Click on check possible errors and rectify the error 
 Step 10: After error rectification , click on view & generate E invoice 
 Step 11: Cross verify the details appear in window and generate E invoice.

To create an e-way bill in BUSY, here are the steps: 
 Step 1: Open BUSY and go to the 'Sales' section. 
 Step 2: Either make a new sales voucher or open an existing one. 
 Step 3: Enter the necessary information like the party's name, address, and GSTIN. 
 Step 4: Input item details, including quantity and value. 
 Step 5: In the transport details part, specify the mode of transport, vehicle number, and relevant information. Step 6: Make sure to set e-Way Bill required to Yes. 
 Step 7: Click OK, follow the on-screen instructions, and click the option to generate the e-way bill. 
 Step 8: The e-way bill will be created, and you can either print it or download it for your records. 
 Remember, you need a valid login for the e-way bill portal, and your BUSY should be connected to the e-way bill portal for this feature to work.

You have to check all below mentioned possible/common error to fix the e-way bill problems
1: you can fill all item's unit UQC for E-way bill through - master then click on unit and modify so that uqc can't be blank error will not showing while generating E-way bill
2: you have fill all required details before generating e-way bill like : transporter name vichle no. / transporter ID/GSTIN, station pincode and distance in transporter window so that pincode/ station can't bel blank and distance can't be zero error not showing. we have to only leave zero on s=distance when BUSY showing distance is too high
3. Special Characters should not be entered/added with vichle no.
4. Make sure you entered valid hsn code in all items.
5. Before click on view and generate e-way bill you should check the possible ERROR tab and clear all error which showing in check possible error window.
6. Male sure you are using latest release of BUSY.

If you are unable to generate E-Way Bill, you can check the following Errors:
Step 1. Verify that the location, pincode, and address in the party master are correctly mentioned.
Step 2. Ensure that the GSTIN number is correct and validated.
Step 3. If the HSN code belongs to a service, select the tag category as Service GST Rate in the item master.
Step 4. The HSN code should be numeric and compliant with the Aggregate Annual Turnover.
Step 5. Sales voucher numbers cannot start with zero.
Step 6. Sales voucher numbers cannot exceed 16 characters.
Step 7. Always ensure that UQC (Unit Quantity Code) is mentioned in the unit master.
Step 8. In the transport window, specify the location, Pincode.
Step 9. If the invoice is bill to ship to, check the details in the billing and shipping window.
Step 10. Also, validate GSP ID. To do this, go to Administration, Configurations, then Features & Options, and finally, GST/VAT.
Step 11. Then Click on GSP configurations and Validate.