Frequently Asked Questions

To enable E-invoicing in BUSY :
 Step 1: Go to Administration menu 
 Step 2: Click on Configuration 
 Step 3: Then click On Feature and option
 Step 4: Then click on GST/VAT feature
 Step 5: Enable E-invoice option as Y and configure it 
 Step 6: Then Click on Gsp Configuration button
 Step 7: Then specify correct Gsp ID of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited which is generated from E-invoice portal
 Step 8: Then click on Ok button 
 Step 9: Then save the configuration by click on save button
 Step 10: Then go to vocuher series configuration from configuration option
 Step 11: Select voucher and series and click on voucher configuration option
 Step 12: Then enable Input transport detail option as Y 
 Step 13: Then enable generate e-invoice after saving option as Y 
 Step 14: Then click on save button to save the configuration

To troubleshoot the issue of e-invoice not appearing in the E-Invoice portal in BUSY while generating an invoice, follow these steps: 
 1.Enable Transport Details: 
 Go to Administration then select Configuration then choose Feature & options. 
 Click on GST VAT option. 
 Check if Enable transport details for local transaction is enabled. If not, enable it. 
 2.Configure E-Invoice Settings: 
 Ensure that the E-invoice required option is enabled and configured properly. 
 Verify that the GSP (Goods and Services Tax Suvidha Provider) configuration is set correctly. 
 3.Voucher Series Configuration: 
 In the Administration menu, click on Voucher Series Configuration. 
 Select the sale voucher and its series. 
 Click on Voucher Configuration. 
 Enable Input transport details and E-Invoice generate after saving. 
 Save the changes. 
 By following these steps, you can troubleshoot the issue of the e-invoice not appearing in the E-Invoice portal generated through BUSY.

To generate E way bill automatically in BUSY after check possible erros, follow these steps:
Step 1: Go to transaction then select the Sales voucher type.
Step 2: Now, Click on add tab and create the sales invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E way bill required option and also mention station and Pin code in transport window then save thE way bill.
Step 5: Now ,click on YES to generate E way bill and then select Automatic mode for it.
Step 6: Now,Click on check possible errors tab and rectify the errors if have
Step 7: After error rectification , click on view & generate E way bill option
Step 8: Cross verify the details appear in window and generate E way bill.

To configure and generate automatic e waybill from BUSY follow these steps
 Step 1 Login into E waybill portal on browser and enter credentials to proceed
 Step 2 Under menu registration select for GSP and proceed with OTP
 Step 3 Select add new GSP and then find GSP Webtel Electrosoft Private Limited/Pinnacle Finserv Advisors Private Limited and create username and password
 Step 4 Now in BUSY go to adminstration
 Step 5 Then go to configuration
 Step 6 Select GST/VAT and then enable option E Waybill required
 Step 7 E waybill configuration window will appear then enter company's from place and Pin code and Ewaybill limit for local and central transactions
 Step 8 Now select GSP configuratins option and select automatically option in window and enter both GSP users as craeted on E waybill portal and validate the GSP credentials
 Step 9 Now E waybill can be generated automatically from BUSY after saving invoce

To resolve the issue of your E-Way bill getting rejected during transport, you can follow these steps:
 1. Check for errors: Make sure that all the details entered in the E-Way bill are accurate and match the supporting documents.
 2. Rectify errors: If there are any errors in the E-Way bill, correct them and generate a new E-Way bill with the correct information.
 3. Verify vehicle details: Ensure that the vehicle number and other transport details entered in the E-Way bill are correct and match the actual transport vehicle.
 4. Check validity: Confirm that the E-Way bill is still valid and has not expired. If it has expired, generate a new E-Way bill with the updated information.
 5. Contact support: If the issue persists, reach out to the E-Way bill support team for further assistance and guidance in resolving the rejection of your E-Way bill during transport.

To generate E way bill with different billing and shipping state code, follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Add option and create the invoice with required details like voucher date, voucher number, party account, item , quantity and so on.
Step 3: Before saving the invoice, billing/shipping window will appear. Update the shipping details with state code.
Step 4: Afterward, Select Y for E way required option and also mention station and Pin code of shipping address in transport window.
Step 5: Save the Invoice, click on YES to generate E way and then select Automatic mode for it.
Step 6: and then Click on check possible errors tab and rectify the errors if have
Step 7: After error rectification , click on view & generate E way option
Step 8: Cross verify the details appear in window and generate E way.

To generate E invoice from BUSY you need to ensure that you are using BUSY latest 
 version and release along with standard or enterprise BUSY model and also need 
 to check that Einvoice configuration made in BUSY 
 To configure Einvoice follow the steps 
 Step1 Go to administration menu and click to configuration then click on feature and options 
 Step2 Go to GST VAT option and enable Required E invoice and configure location and pincode 
 Step3 Click on GSP configuration and select the appropriate GSP to generate E invoice and 
 fill the GSP user ID and password on the specific GSP then press ok and save 
 Step4 next go to administration menu and click to configuration then click voucher series configuration 
 Step5 click on sale and its series and click voucher configuration and enable Input transport details 
 and generate einvoice after saving option

If you are unable to see Generate e invoice after saving option under voucher series configuration,so First you need to enable E invoice and configure GSP in GST/VAT,then this option will showing in voucher series configuration,To enable it you can follow given steps: 
 Step 1:Go to Administration menu, 
 Step 2:select Configuration, 
 Step 3:select Features and option, 
 Step 4:click GST/VAT Tab, 
 Step 5:Enable E-invoice Required 
 Step 6:Click configuration and mention location and pincode and save. 
 Step 7:Then click GSP configuration and Please paste the GSP credentials here that you created from your portal. 
 Step 8:Go Administration then configuration then voucher series configuration, click on sales and select series,click voucehr configuration now you can see the option here is Generate e invoice After saving, specify Y then transport window should also Y,Now you are able to generate e invoice from your BUSY accounitng software automatically.

Step 1 : Go to the Administration Menu, then Configuration, and click on GST/VAT in the Features/Options tab. 
 Step 2 : Find E-Invoice configuration and enable it. 
 Step 3 : Update your company's location, pincode, and GSP details. 
 Step 4 : Now go to Voucher Series Configuration in Administration then Configuration. 
 Step 5 : Choose the Sales Voucher series where you want to generate E-Invoice and Click on Voucher Configuration. 
 Step 6 : If Transport Details are not enabled, then enable it and enable 'Generate E-Invoice after Saving' option. 
 Step 7 : Go to Administration->Configuration->Invoice Document Printing->Standard. 
 Step 8 : Select Sales Invoice, enable E-Invoice QR Code, IRN, ACK no & Date, and save the configuration. 
 Step 9 : Make sure the Station, Pincode, Address with GSTIN (B2B) is updated in Party Masters. 
 Now you're all set to generate E-Invoices in BUSY.

To generate an e-way bill after creating the invoices, you can follow these steps: 
Step 1: After creating an invoice, an option will appear asking if you want to generate an e-way bill. 
Step 2: Click on Yes to generate the e-way bill automatically. 
Step 3: This will open a generation window where you can specify the required data in the designated fields. After filling out the necessary information, click the OK button. 
Step 4: In the generation window, you will find two options. First, click on Check Possible Errors to clear all errors, and then click on the View & Generate E-Way Bill button. 
Step 5: Ensure that you verify the details shown in the details window before proceeding with bill generation. Click the Generate E-Way Bill button to generate it automatically. 
Note : For generating e-way bill automatically , Make sure e-way bill configuration should be configured in BUSY.