Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Can I generate E-Way bill for movement of goods within same state? What are the rules?How do I generate bills for different ecommerce platforms like Amazon, Flipkart etc in BUSY?

Yes you can generate E way bill for movement of goods within same state
Further, After threshold limit e way bill become mendotory i.e 50000 of bill 
bill amount and may vary state to state , we request to check this on portal 
of eway bill.
Further for the generate bills for different ecommerce platfoms please follow 
the given steps 
Step 1: Create account master for different e commerce portal.
Step 2: Then go to adminstration then masters.
Step 3: Then sale type and add new.
Step 4: Give name of e commerce portal in sale type field.
Step 5: Then enable the option of supplies notified us 95.then enter the 
 e commerce portal name. and save after enter all required details.
Step 6: Create voucher with using ecommerece sale type. for e commerce sale 
 sale bills.
Step 7: you have to create separate sale type for each e commerce platform.

How do I create correct GSP IDs in BUSY that will work for E way bill generation?

The GSP Id you need to create from E way bill portal and enter in BUSY for eway bill generation. To create it and set up in BUSY follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

I need help understanding the workflow to generate e-way bills without errors.

To generate E-waybill feature in BUSY without error you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option 
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"
Step 6: Ensure that your machine is connected with the internet and BUSY is excluded from the firewall and antivirus
Step 7: Make sure ewaybill required option is yes in transport window and all the details such as hsn codes,gst number,address,location and other fields etc should be correct
Step 8: Always check possible errors before proceeding for the e-waybill generation

I want to automate e-way bill generation in BUSY. What is the process?

For Automatic configuration of e-way bill in BUSY please follow these steps:
1. Go in Administration then go in configuration
2. Then Go in Features/options menu and click then go in GST/VAT
3. Then Go in E-way bill configuration and mention some detail like from place and pin code
4. Then Go in Gsp configuration and create gsp id and mention here 
 for create GSP id please follow these steps:
 Open E-way Bill portal
 Then Go in registration 
 Then Go in for GSP 
 Mention OTP(which was received on Registered mail id or Register mobile Number 
 After mention OTP and create new id 
5. After save configuration Go in Administration then configuration 
6. Then Go in voucher series configuration and select voucher type 
7. Then select series and click on voucher configuration 
8. Enable input transport detail yes and generate E-way bill after save voucher yes

How to set up and configure GSP ID for automatic e-way bill generation?

To setup and configure GSP ID you have to follow the steps and those steps :
Step 1: Login the E way Bill Portal and go to Home 
Step 2: Click on Registration and then Click on GSP
Step 3: After Click on GSP Registration Send the OTP 
Step 4: Enter the OTP and verify 
Step 5: If You have already created GSP click on Freez Option and freez the existing GST ID's .
Step 6: After Freez ID's Click on Add new Option And select the GSP NAME and those are Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors PVT. LTD.
Step 7: After Select One of the GSP'S Create User name and password and save.
Step 8: After create GSP Go Administration and Configuration and feature and option and then click on GST and VAT 
Step 9: In GSP Configuration enter GSP ID's and then save the configuration.

How do I e way bill from BUSY?

E way bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
 Pls Follow the Below Steps in BUSY:
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then GST VAT option
 Step 5: Enable the E Way Bill and Mention the GSP Credentials.
 Step 6: Mention the Eway Bill Configuration details of your Company.
 Step 7: Enable the transport details for Local and save it 
 Step 8: Voucher Series Configuration
 Step 9: Select required Voucher Type & Series.
 Step 10: Enable the transport details for Central 
 Step 11: Enable the generate e invoice after saving the voucher.
 Step 12: After saving the voucher, Window will popup for e invoice generation.
 Note : In Account and Item master,Mention the required details for E way bill Generation.

I am unable to enter vehicle numbers or other details when generating bills. What is the reason and solution for this?

Due to various reason you will not able to enter the vehicle number and other details, Further Follow below to mention such information:
Step 1: Go in administration.
Step 2: Select Configuration option.
Step 3: Then select feature/options.
Step 4: Click on GST/VAT.
Step 5: Ensure the option of transporter details in local sale/purchase must be enable.
Step 6: Check the user restrictions by admin user.
Step 7: Save and go back.
Step 8: Select voucher series configuration under configuration option.
Step 9: Then click on relevant voucher type and series.
Step 10: Select voucher configuration option.
Step 11: Enabble the option of input transport details.
Step 12: Save the configuraion.
Step 13: Go in desired voucher.
Step 14: Mention of required detais while saving a transporter window will appear.
Step 15: Mention the transport name if not created then create through F3 or click on add new.
Step 16: Mention vehicle number in given field.
Step 17: Save and proceed for generation.

The pin code and location I entered is not being accepted during e-Invoicing registration. What is the correct format?

If the pincode and location you entered is not accepting during e-invoicing generation,It is possible that you may not have mentioned your location and pincode correctly.you can check these things:
 Step 1:If you have mentioned any state and provided an incorrect pincode for it, you will receive a pincode error when generating the e-invoice,so Please check that the pincode is correctly mentioned according to the state.
 Step 2:Check in Transport Details window pincode and state should be correctly mentioned.
 Step 3:In the Biling Shipping window place and pincode should be correctly mentoined.
 Step 4:Your own company's location and pincode should be correctly mentioned in your company details.
 Step 5:You can Also check in Administrations menu,click Configuration,Click Features and Options,click GST/VAT tab,click configuration of e invoice location and pincode should be mentioned.
 After that you can go and generate e invoice again it will be generated successfully.

I am facing issues generating E-Way bills after upgrading. How can this be fixed?Can I change the print format, like font size, margins etc for invoice printouts?

Please provide details what error message showing while generating eway bill. Further you can try these steps to resolve error.
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration menu select the feature and options.
Step 3: Then from feature and option select GST/VAT tab and make sure you have configure eway bill option and mention the correct from place, pincode in it.
Step 4: Then go to administration menu and select configuration from it.
Step 5: In configuration menu select the voucher series configuration then select relevant voucher and its series then click on voucher configuration option.
Step 6: And make sure you have mention Y in the generate eway bill after saving.
To change the print format, like font size, margins etc for invoice printouts you need to contact to your local authorised channel partner of BUSY and it would be a chargeable service.

How do I generate an E way bill with E Invoice together in BUSY?

To generate an E way bill with E Invoice together in BUSY, You can follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc.
Step 4: Set Y on options are E invoice Reqd. , E way Bill Reqd and Generate E way bill within E invoice.
Step 5: After saving the voucher a window will appear of Eway bill generation within E invoice, select yes on it.
Step 6: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill and e invoice generation.