Frequently Asked Questions

If your gst amount showing on my E-Way bill is incorrect so in order to update it you need to follow below steps:
Step 1: First, you need to cancel the eway bill either from eway bill portal or from BUSY.
Step 2: To cancel from BUSY your have to follow below steps
A: Go to Transactions and open the voucher which you want to cancel eway bill for.
B: Then Press Alt+X as it will prompt for voucher cancel so make it Yes adding the remarks for cancellation
C: Then it will prompt for eway bill cancel so make it Yes and add cancellation remarks your eway bill will be cancelled.
Step 3: After cancelling eway bill you have to generate new invoice and also you need to enter correct gst details then regenerate the new eway bill.
Like this your gst amount will be updated.

when the eWay bill is not getting generated automatically in BUSY, then should check some steps 
step 1. Go to adminstration menu. 
Step 2: Cleck on Configuration Menu 
STep 3: then click on Features & option and then click on GST/VAT option 
Step 4: Then enable e-way bill and enter details place & pincode in e-way bill config option. 
Step 5 :Enter GSP ID of WEBtel & Pinnacle in GSP Config which is created froM E-way bill portal 
Step 6: then click on save option 
Step 7: then Go to voucher series configurationa and then click vch and then select series. 
Step 8: then click on voucher configurationa nd then enable generate e-way bill after saving. 
STep 9: After enbable generate e-way bill after saving option then generate e-way bill for vch and it show automatic option for e-way bill

To generate automatic E Way in BUSY, follow these steps:
Step 1: Go to transaction then select the sales voucher
Step 2: Now, Click on add tab and create the invoice.
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E Way required option and also mention station and Pin code in transport window.
Step 5: Save the invoice, click on YES to generate E Way and then select Automatic mode for it.
Step 6: and then Click on check possible errors tab and rectify the errors if have.
Step 7: After error rectification, click on view & generate E way option.
Step 8: Cross verify the details appear in window and generate E Way.

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select Purchase Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

To create GSP id and password of Webtel and enter in BUSY for e way bill generation, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate the page with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

Follow these steps to generate error free E-waybill:
Step 1: Make sure your machine is connected to the internet
Step 2: Make sure you have configured gsp id such as webtel and pinnacle with correct username and password in BUSY
Step 3: Make sure you heve specify all mandatory fields in invoice such as party name,item name,unit,quantity,amount,transport details and invoice number etc
Step 4: Go to administration tab then click on configuration button then open the feature and option tab then click on gst/vat
Step 5: Then click on gsp configuration and change gsp for E-waybill one by one individually such as if it is selected automatically change it to webtel and pinnacle one by one and then save and try to generate
Step 6: If still facing issue you need to check the error description that is showing and try to solve this accordingly

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance