Frequently Asked
Questions

Q: How do I generate an E-Way bill in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP. Pls Follow the Below Steps in BUSY: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: GST VAT option Step 5: Enable the E Way Bill and Mention the GSP Credentials. Step 6: Mention the Eway Bill Configuration details of your Company. Step 7: Enable the transport details for Local and save it Step 8: Voucher Series Configuration Step 9: Select required Voucher Type & Series. Step 10: Enable the transport details for Central Step 11: Enable the generate eway bill after saving the voucher. Step 12: After saving the voucher, Window will popup for e way bill generation. Note : In Account and Item master,Mention the required details for Eway Bill Generation. Item Master : HSN Code, Correct Tax Category Account Master : Station, Pincode, Distance

Q: How do I generate e-way bill in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP. Pls Follow the Below Steps in BUSY: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: GST VAT option Step 5: Enable the E Way Bill and Mention the GSP Credentials. Step 6: Mention the Eway Bill Configuration details of your Company. Step 7: Enable the transport details for Local and save it Step 8: Voucher Series Configuration Step 9: Select required Voucher Type & Series. Step 10: Enable the transport details for Central Step 11: Enable the generate eway bill after saving the voucher. Step 12: After saving the voucher, Window will popup for e way bill generation. Note : In Account and Item master,Mention the required details for Eway Bill Generation. Item Master : HSN Code, Correct Tax Category Account Master : Station, Pincode, Distance

Q: How can I link my portal account with BUSY? I am facing login and integration issues.

To link GST Portal in BUSY You can follow some steps: Step 1: Go to Administration and then click on Configuration. Step 2: Now click on Feature and Option and then click on GST VAT option. Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration. Step 4: Now go to GST Portal and login GST portal. Step 5: Now click on your profile and click on MY Profile Option. Step 6: Now click on Manage API Access option and enter Duration for 30 days and tick for Yes or No on other options and click on Save. From this configuration,you can reconciliation your GSTR 1.GSTR 2A and 2B and GSTR 3B.You can upload GSTR 1 return Direct from BUSY on portal.

Q: Is there any way to create or generate E-way bill in BUSY if the initial generation fails? Can I generate a sample E-way bill in BUSY to test the setup before doing actual billing?

A - Yes, it is possible to generate an e-way bill even if the initial attempt fails. To do this in BUSY, follow these steps: 1 : Open the invoice and make sure entered all the necessary e-way bill details, including the transporter's name, vehicle number, station, pin code, and set the e-way bill required Yes. 2 : After saving the invoice, a window will appear asking do you want to generate e-way bill. Select the yes option. 3 : Alternatively, you can generate the e-way bill for the saved voucher through the e-way bill management option located in the GST miscellaneous utilities section. B - No you cannot generate an E-way bill for testing Furthermore you can generate an original E-way bill and cancel it later but the same document number cannot be used again as it will be considered cancelled on the portal.

Q: How do I generate an e-way bill for goods that are being transported by a public transport system in BUSY?

To generate an E way bill for goods that are being transported by a public transport system in BUSY, you need to follow these steps: Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc. Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc. Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. Step 4: You can create new transporter by click on Add new. Step 5: After saving the voucher a window will appear of Eway bill generation, select yes on it. Step 6: Check all the details and generate eway bill and wait for the process. After that you can print e way bill. Note: Make sure you have done all the configurations for e way bill generation.

Q: How do I create GSP IDs for Webtel and Pinnacle in BUSY?

To create GSP IDs for webtel and pinnacle and configure in BUSY, you can follow these steps: Step 1: Visit E way Bill Portal and login it with your credentials. Step 2: Click on Registration and then click on For GSP. Step 3: Authenticate this with OTP and click on Add New. Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited. Step 5: Create Username and Password and click on Add. Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration. Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required. Step 8: Set Y to turn it on and mention your place and pincode. Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

Q: Linking e-invoice generated in BUSY to e-way bill. Process for linking?

To link an e-invoice generated in BUSY to an e-way bill, you need to generate an e-invoice and an e-way bill together to link each other's e-way bill with the e-invoice and the e-invoice with the e-way bill. For this, you need to enable the option E-way bill generate within the e-invoice as Yes, for this, you need to follow the below steps: Step 1: Go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, specify the e-way bill required and the e-invoice required as yes, and the e-way bill generated within the e-invoice Also, click Yes and fill in the relevant information for e-way bill generation and e-invoice generation, then click OK. Step 2: It will link the e-invoice with the e-way bill.

Q: How do I integrate/enable GSP in my BUSY account?

To create GSP IDs for webtel and pinnacle and configure in BUSY, you can follow these steps: Step 1: Visit E way Bill Portal and login it with your credentials. Step 2: Click on Registration and then click on For GSP. Step 3: Authenticate this with OTP and click on Add New. Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited. Step 5: Create Username and Password and click on Add. Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration. Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required. Step 8: Set Y to turn it on and mention your place and pincode. Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

Q: What are the optimal settings needed in BUSY to generate and print bills and invoices correctly?

To Generate and print e- way bill and e-invoice in BUSY, you can follow these steps: Step 1: You need to mention GSP ID in GSP configuration. Step 2: Make sure you have enable Generate e-way bill after saving feature in voucher series configuation. Step 3: Make sure you have enable Input Transport Details feature in voucher series configuration. Step 4: Make sure you have entered all required details, such as the correct invoice number, customer GSTIN, and other relevant information. Step 5: Ensure you have mentioned UQC details for the e-way bill in the item unit master. Step 6: Make sure distance should not be heigh and update distance to 0. Step 7: Check if there are any errors or missing information in the invoice that could be causing the e-way bill generation to fail, such as transporter GSTIN, vehicle number, or GR/RR number.

Q: I usually generate E-Way bills in BUSY. Will the process be the same for generating e-invoices?

Here's a simplified step-by-step guide for generating e-invoices in BUSY, similar to the process of generating Eway bills: Step 1:Navigate to the Transaction option and select Sales. Step 2:Click on Add and fill in details like series, date, and ensure automatic invoice number generation is on. Step 3:Enter sales type, customer details, item details, and taxation information. Step 4:Save the information and confirm that the E-invoice option is set to 'Y'. Step 5:Check for any errors and proceed for automatic E-invoice generation. Step 6:Once generated, obtain the Invoice Reference Number (IRN) and acknowledgment number from the E-invoice portal. Step 7:Print the E-invoice document along with the regular tax invoice. By following these steps, you can successfully generate e-invoices in BUSY, similar to the process of generating Eway bills.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How do I generate an E-Way bill in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

How do I generate e-way bill in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

How can I link my portal account with BUSY? I am facing login and integration issues.

To link GST Portal in BUSY You can follow some steps: 
 Step 1: Go to Administration and then click on Configuration. 
 Step 2: Now click on Feature and Option and then click on GST VAT option. 
 Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration. 
 Step 4: Now go to GST Portal and login GST portal. 
 Step 5: Now click on your profile and click on MY Profile Option. 
 Step 6: Now click on Manage API Access option and enter Duration for 30 days and tick for Yes or No on other options and click on Save. 
 From this configuration,you can reconciliation your GSTR 1.GSTR 2A and 2B and GSTR 3B.You can upload GSTR 1 return Direct from BUSY on portal.

Is there any way to create or generate E-way bill in BUSY if the initial generation fails? Can I generate a sample E-way bill in BUSY to test the setup before doing actual billing?

A - Yes, it is possible to generate an e-way bill even if the initial attempt fails. To do this in BUSY, follow these steps:
1 : Open the invoice and make sure entered all the necessary e-way bill details, including the transporter's name, vehicle number, station, pin code, and set the e-way bill required Yes.
2 : After saving the invoice, a window will appear asking do you want to generate e-way bill. Select the yes option.
3 : Alternatively, you can generate the e-way bill for the saved voucher through the e-way bill management option located in the GST miscellaneous utilities section.
B - No you cannot generate an E-way bill for testing 
Furthermore you can generate an original E-way bill and cancel it later but the
same document number cannot be used again as it will be considered cancelled
on the portal.

How do I generate an e-way bill for goods that are being transported by a public transport system in BUSY?

To generate an E way bill for goods that are being transported by a public transport system in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. 
Step 4: You can create new transporter by click on Add new.
Step 5: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 6: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.

How do I create GSP IDs for Webtel and Pinnacle in BUSY?

To create GSP IDs for webtel and pinnacle and configure in BUSY, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

Linking e-invoice generated in BUSY to e-way bill. Process for linking?

To link an e-invoice generated in BUSY to an e-way bill, you need to generate an e-invoice and an e-way bill together to link each other's e-way bill with the e-invoice and the e-invoice with the e-way bill. For this, you need to enable the option E-way bill generate within the e-invoice as Yes, for this, you need to follow the below steps:
 Step 1: Go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, specify the e-way bill required and the e-invoice required as yes, and the e-way bill generated within the e-invoice Also, click Yes and fill in the relevant information for e-way bill generation and e-invoice generation, then click OK.
 Step 2: It will link the e-invoice with the e-way bill.

How do I integrate/enable GSP in my BUSY account?

To create GSP IDs for webtel and pinnacle and configure in BUSY, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

What are the optimal settings needed in BUSY to generate and print bills and invoices correctly?

To Generate and print e- way bill and e-invoice in BUSY, you can follow these steps:
Step 1: You need to mention GSP ID in GSP configuration.
Step 2: Make sure you have enable Generate e-way bill after saving feature in voucher series configuation.
Step 3: Make sure you have enable Input Transport Details feature in voucher series configuration.
Step 4: Make sure you have entered all required details, such as the correct invoice number, customer GSTIN, and other relevant information.
Step 5: Ensure you have mentioned UQC details for the e-way bill in the item unit master.
Step 6: Make sure distance should not be heigh and update distance to 0.
Step 7: Check if there are any errors or missing information in the invoice that could be causing the e-way bill generation to fail, such as transporter GSTIN, vehicle number, or GR/RR number.

I usually generate E-Way bills in BUSY. Will the process be the same for generating e-invoices?

Here's a simplified step-by-step guide for generating e-invoices in BUSY, similar to the process of generating Eway bills: 
 Step 1:Navigate to the Transaction option and select Sales. 
 Step 2:Click on Add and fill in details like series, date, and ensure automatic invoice number generation is on. 
 Step 3:Enter sales type, customer details, item details, and taxation information. 
 Step 4:Save the information and confirm that the E-invoice option is set to 'Y'. 
 Step 5:Check for any errors and proceed for automatic E-invoice generation. 
 Step 6:Once generated, obtain the Invoice Reference Number (IRN) and acknowledgment number from the E-invoice portal. 
 Step 7:Print the E-invoice document along with the regular tax invoice. 
 By following these steps, you can successfully generate e-invoices in BUSY, similar to the process of generating Eway bills.

Frequently AskedQuestions