Frequently Asked Questions

To generate file for GST return , you can follow the below steps:
Step 1: Go to display and click on GST reports then GST returns
Step 2: Then select the GSTR options for which you wants to file report 
Step 3: Select date range and open report then go to each section
Step 4: Invalid entries will show in red in colour also error will also be mentioned correct the error
Step 5: Then go to option for ereturns and select the report to file return
Step 6: Then option will be shown for reports to be generated in which format, you can choose according to your need from ( direct upload , jason , Govt. template, plain excel or csv file) 
Step 7: After choosing option then file will be generated in mentioned path .

To avoid error in GSTR1 filing, you need to check error before generating return or direct upload from BUSY. You can also check common mistake report by using these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Audit Reports then click on Common Mistakes.
 Step 3: The report will show the common mistakes in account or item masters. If found correct them.
 Currently, BUSY only supports importing data from Tally using the Tally2BUSY utility. If you want to import data from other software, you need to export their data to Excel and prepare the Excel sheets in a format that BUSY can recognize. Then, you can use the Import Masters / Voucher from Excel option to import the Excel sheets into BUSY.

There is no provision in BUSY To pay your tax liability directly 
 we will not provide support for this kindly contact 
 your CA or tax proffessional for this.
 But if You want to do the entry of your tax liability payment you can follow this steps:
 Step 1: Go to transaction 
 Step 2: Go to journal and you can do the entry for the gst payment 
 Further if you want to downlaod gst templates/tools can follow below steps:
 Step 1: Go to gst portal 
 step 2: Then click on download section
 Step 3: Then you can click on offline tools
 Step 4: You will find the all the latest gst offline tools.
 Step 5: You can download offline tools as per your requirements.

You will need to enter all your transactions as nil-rated or exempt, you need to follow these steps:
 Step 1:Go to Transactions menu,
 Step 2:Add sales voucher,
 Step 3:select a sale type as nil rated or exempt,enter all details of voucher then save.
 Step 4:Then you can go to Display menu,
 Step 5:Click Gst Reports,
 Step 6:Click Gst returns,
 Step 7:Click GSTR 1 Report, select filing frequency, after that, open the report,you will see that transactions in the section-8 nil rated, exempted and Non Gst
 Step 8:Click GSTR3B Report, in this report you see the nil rated and exempted transaction in the section of 3.1(c) other outward supp.(nil rated,exempted).
 And when you upload the GSTR-1 and GSTR-3B returns, the data will also be displayed in the same section on the portal.

To troubleshoot interruptions or failures during the download of your GSTR-1 file in BUSY, you can try the following steps:
 Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection to avoid any interruptions during the download process.
 Step 2 : Clear cache and cookies: Clearing your browser's cache and cookies can help resolve any temporary issues that may be causing interruptions during the download.
 Step 3 : Try a different browser: If you are experiencing issues with one browser, try using a different browser to see if the download works without interruptions.
 Step 4 : Disable any browser extensions: Some browser extensions or plugins may interfere with the download process. Disable them temporarily and try downloading the GSTR-1 file again.

IFF: The IFF is the Invoice Furnishing Facility, a feature that allows quarterly GSTR-1 filers to upload their Business-to-business (B2B) invoices every month. It can help the taxpayers to avoid the last-minute rush of uploading invoices in the last month of the quarter. From BUSY you can generate the IFF return as in JSON or CSV format. You can also upload directly on GST portal.
 GSTR1: Form GSTR1 is a monthly or quarterly Statement of Outward Supplies to be furnished by all registered taxpayers making outward supplies of goods and services or both and contains details of outward supplies of goods and services. From BUSY you can generate the GSTR1 return as in JSON, CSV, As per Govt Template and Plain excel. You can also upload directly on GST portal.

If you are looking to file nil return or annual returns on GST portal then sorry there is no option to file 
 annual return direct from BUSY. further you can see it. and enter the detail manually in GST portal.
 For see the annual report please follow the given steps 
 Step 1: Go to the display 
 Step 2: Then GST reports 
 Step 3: Then GST returns 
 Step 4: Then GSTR 9 annual return 
 Step 5: With the help of this report you can enter the data on portal manually in the 
 corresponding section. 
 If you encounter the any issue, you can contact us through our centralized helpline at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.

Importance of microsoft excel for generating GSTR e return are following
 1. BUSY has given three option to generate GSTR in which excel is required.
 2. For Govt template it is required.
 3. For CSV it is required
 4. For plain excel also required.
 Further for upload GSTR data from BUSY you need to follow the given steps
 Step 1: Go to Desktop menu then GST report
 Step 2: Then GST returns then GSTR 1 ereturn
 Step 3: Then select the method from the available option and proceed 
 to generate particular file to upload or direct upload from BUSY.
 If you encounter any issues please don't hesitate to contact us at our centralized helpline number 
 which is 8282828282, or send an email to support@busy.in

To fix the mismatch between your GST returns and sales data in the software, you can try the following steps:
 Step 1 : Verify the accuracy of your sales data in the software.
 Step 2 : Check if all sales transactions are properly recorded and categorized.
 Step 3 : Ensure that the tax rates applied to your sales transactions are correct.
 Step 4 : Reconcile the sales data with the GST returns by comparing the totals and identifying any discrepancies.
 Step 5 : Make any necessary adjustments or corrections to the sales data in the software.
 Step 6 : Update and regenerate your GST returns based on the corrected sales data.
 Step 7 : Double-check the revised GST returns to ensure they match with the sales data in the software.

If your GST return shows zero supplies even though you had business transactions in that month, it could be due to various reasons. Some of the common ones are:
 1. You may have selected the wrong period for generating the GST return. Check the date range again and make sure it matches your business month.
 2. You may have entered the wrong sale type in the vouchers, which excluded them from the GST return. Verify the sale type and change it if needed.
 3. You may have used a voucher series group and generated the return with a different voucher series group. Choose the correct voucher series group and generate the return again. 
 These are some of the possible reasons, but there could be more depending on your situation.