Frequently Asked
Questions

Q: Can I see the filing status on the portal without logging in?

Yes you can check the filing status on gst portal without logging in Pls follow the below steps to check the filing status on gst portal without logging: Step 1: Go to gst portal Step 2: Then click on search taxpayer option Step 3: After searching gstin you will find the show filing table option at below click there Step 4: After that you will be able to check the filing status. You can also check return filing status in BUSY follow this steps: Step 1: go to transaction Step 2: Then click on gst misc. utilities Step 3: Then you can click on check party return filing status option and check the status

Q: How to change HSN code for an item in BUSY software?

To change HSN code for an item in BUSY you can follow these steps: Step 1: Open the BUSY on your system. Step 2: Open the selected company. Step 3: Go to Administration then click Bulk Updation there is a option is Update item Tax categery/HSN CODE, On clicking that option window will appear, select HSN Code, then select HSN Code to be updated for selected item there will be appear a window then select item whether you want to change then apply filter on HSN specify Y Then you have to mention that HSN Code whats need to be changed then mention new HSN Code, if you wants to change Date wise HSN then mention date and save this window, after that HSN will be changed.

Q: How can I Download GSTR/GSTRA/GSTRB/GSTRb Json File

To download JSon File for GSTR1/GSTR2A/GSTR2B/GSTR3b, you can Follow thses steps: Step 1: Please login GST Portal Step 2: Go to the User Profile on GST Portal Step 3: Allow API Access to Download Json Data/File Step 4: Open the Company in BUSY Step 5: Go to Administration and then onfiguration and then Feature / Option Manu. Step 6: Select GST/VAT Tab Step 7: Update GST Portal User Name Step 8: Now go to Transaction and then GST Misc. Utilities and then Download GSTR JSON Data Menu Step 9: Select Donload Json Type Clieck on Download button of specific Months you want to Download data Note : if User Trying to download 1st time or Downloading from after long time System will ask to Put OTP will be received in Register Mobile & Email ID.

Q: The files I exported are not accepted when filing returns. What could be wrong?

Reasons why the files you exported from BUSY are not being accepted on the GST Portal. 1.Lower version of BUSY: If you are using the lower version of BUSY like BUSY 17, BUSY 18 etc. In that case you can face problem while uploading your return on GST Portal. 2.Lower release of BUSY: If your are using the latest version of BUSY and faces the same problem then their may be chance you are using lower BUSY release. Note: For resolving these problem you need to update your software to the latest version and latest release of BUSY with the consultation of BUSY support team or your local channel partner. Do not update release or version without having a latest backup of the data.

Q: What are the best practices for tax filing in BUSY?

You can generate the GST return in BUSY and upload it on the GST portal to file it. The best practice steps to generate the GST return from BUSY are as follows: Step 1: View the GST return report before generating the return and make sure that the data in each section is correct. Step 2: Reconcile the GSTR2B to match the available ITC with your books and tag the ITC in the relevant month from Montly ITC Tagging option. Step 3: Generate the GSTR3B with the appropriate ITC to avoid any discrepancies. Step 4: Check the possible error report before generating the GSTR1 to prevent any error while uploading the return. Step 5: Match your sales and purchase data with the return before generating it.

Q: How to use Gst templates in BUSY?

Gst Templetes use to generate GSTR Returns in BUSY and there are some few steps- Step 1: Download Templet from gst portal or from busy.in website Step 2: Go to Display and GST Reports. Step 3: Click on GST Return Report and then click on GST E-return Step 4: Select the GSTR E-Return For example GSTR 1. and select generate 'As Per Govt. Template'. Step 5: Specify time period for which want to generate GSTR E-Return And specify the templete path wherever saved in system as well as for Blank folder to generate GSTR Return Data Step 6: Validate all GSTR Return data in Excel sheet that generated in specified blank folder path. and Created json from there and upload on gst portal

Q: Why am I facing problems with OTP generation and entry while filing GST returns? How can I troubleshoot this?

If you encounter OTP issues while uploading GST returns directly to the GST portal, consider the following steps: 1. Confirm that the GST portal username and GSTIN are accurately entered in the GST/VAT tab. 2. Ensure that API access is enabled from the GST portal. 3. Check for the OTP on your registered mobile or email 4. If the OTP is still not received, you can generate GSTR 1 using JSON, government templates, or CSV files as an alternative. Note: BUSY does not have a provision for filing returns. Additionally, you can only upload GST returns from BUSY. For any OTP issues for filing return, it is recommended to contact the GST portal support for assistance in resolving the issue.

Q: Can you guide me on how to tag and claim pending GST amounts in the BUSY software?

In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps: Step 1: Open the Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending. Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period. Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging? The report will generate will all the ITC that you have tagged in the selected period.

Q: What manual workarounds are available if the automated processes in BUSY fail or don't complete successfully?

if automated processes in BUSY fail or don't complete successfully then we have manual option like 1.for GSTR 1 e-return if direct procees failed then we have option called JSON file you can create JSON for GSTR 1 and upload it manually on portal for return filing 2. also for e-way bill we have JSON option you can generate JSON and upload it on e-way bill portal to generate e-way bill 3. for reconcile GSTR data with BUSY books data we need to download JSON file from portal if we fail to download it then there is provision to download file from portal directly and then open in BUSY with the help of manula mode option to set JSON file path and reconcile GSTR data with BUSY books.

Q: What is the correct procedure for claiming ITC amounts in GSTR B returns in BUSY?

In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps: Step 1: Open the Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending. Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period. Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging? The report will generate will all the ITC that you have tagged in the selected period.

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Can I see the filing status on the portal without logging in?

Yes you can check the filing status on gst portal without logging in 
 Pls follow the below steps to check the filing status on gst portal 
 without logging: 
 Step 1: Go to gst portal 
 Step 2: Then click on search taxpayer option 
 Step 3: After searching gstin you will find the show filing table 
 option at below click there 
 Step 4: After that you will be able to check the filing status. 
 You can also check return filing status in BUSY follow this steps: 
 Step 1: go to transaction 
 Step 2: Then click on gst misc. utilities 
 Step 3: Then you can click on 
 check party return filing status option and check the status

How to change HSN code for an item in BUSY software?

To change HSN code for an item in BUSY you can follow these steps:
 Step 1: Open the BUSY on your system.
 Step 2: Open the selected company.
 Step 3: Go to Administration then click Bulk Updation there is a option is Update item Tax categery/HSN CODE, On clicking that option window will appear, select HSN Code, then select HSN Code to be updated for selected item there will be appear a window then select item whether you want to change then apply filter on HSN specify Y Then you have to mention that HSN Code whats need to be changed then mention new HSN Code, if you wants to change Date wise HSN then mention date and save this window, after that HSN will be changed.

How can I Download GSTR/GSTRA/GSTRB/GSTRb Json File

To download JSon File for GSTR1/GSTR2A/GSTR2B/GSTR3b, you can Follow thses steps: 
Step 1: Please login GST Portal
Step 2: Go to the User Profile on GST Portal
Step 3: Allow API Access to Download Json Data/File
Step 4: Open the Company in BUSY
Step 5: Go to Administration and then onfiguration and then Feature / Option Manu. 
Step 6: Select GST/VAT Tab
Step 7: Update GST Portal User Name
Step 8: Now go to Transaction and then GST Misc. Utilities and then Download GSTR JSON Data Menu
Step 9: Select Donload Json Type Clieck on Download button of specific Months you want to Download data
Note : if User Trying to download 1st time or Downloading from after long time System will ask to Put OTP will be received in Register Mobile & Email ID.

The files I exported are not accepted when filing returns. What could be wrong?

Reasons why the files you exported from BUSY are not being accepted on the GST Portal.
 1.Lower version of BUSY: If you are using the lower version of BUSY like BUSY 17, BUSY 18 etc. In that case you can face problem while uploading your return on GST Portal.
 2.Lower release of BUSY: If your are using the latest version of BUSY and faces the same problem then their may be chance you are using lower BUSY release.
 Note: For resolving these problem you need to update your software to the latest version and latest release of BUSY with the consultation of BUSY support team or your local channel partner. Do not update release or version without having a latest backup of the data.

What are the best practices for tax filing in BUSY?

You can generate the GST return in BUSY and upload it on the GST portal to file it. The best practice steps to generate the GST return from BUSY are as follows:
 Step 1: View the GST return report before generating the return and make sure that the data in each section is correct.
 Step 2: Reconcile the GSTR2B to match the available ITC with your books and tag the ITC in the relevant month from Montly ITC Tagging option.
 Step 3: Generate the GSTR3B with the appropriate ITC to avoid any discrepancies.
 Step 4: Check the possible error report before generating the GSTR1 to prevent any error while uploading the return.
 Step 5: Match your sales and purchase data with the return before generating it.

How to use Gst templates in BUSY?

Gst Templetes use to generate GSTR Returns in BUSY
 and there are some few steps-
 Step 1: Download Templet from gst portal or from busy.in website 
 Step 2: Go to Display and GST Reports.
 Step 3: Click on GST Return Report and then click on GST E-return 
 Step 4: Select the GSTR E-Return For example GSTR 1. and select generate 'As Per Govt. Template'.
 Step 5: Specify time period for which want to generate GSTR E-Return And specify the templete path wherever saved in system as well as for Blank folder to generate GSTR Return Data
 Step 6: Validate all GSTR Return data in Excel sheet that generated in specified blank folder path. and Created json from there and upload on gst portal

Why am I facing problems with OTP generation and entry while filing GST returns? How can I troubleshoot this?

If you encounter OTP issues while uploading GST returns directly to the GST portal, consider the following steps: 
 1. Confirm that the GST portal username and GSTIN are accurately entered in the GST/VAT tab. 
 2. Ensure that API access is enabled from the GST portal. 
 3. Check for the OTP on your registered mobile or email 
 4. If the OTP is still not received, you can generate GSTR 1 using JSON, government templates, or CSV files as an alternative. 
 Note: BUSY does not have a provision for filing returns. Additionally, you can only upload GST returns from BUSY. For any OTP issues for filing return, it is recommended to contact the GST portal support for assistance in resolving the issue.

Can you guide me on how to tag and claim pending GST amounts in the BUSY software?

In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
 Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
 Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
 The report will generate will all the ITC that you have tagged in the selected period.

What manual workarounds are available if the automated processes in BUSY fail or don't complete successfully?

if automated processes in BUSY fail or don't complete successfully then we have manual option like
1.for GSTR 1 e-return if direct procees failed then we have option called JSON file you can create JSON for GSTR 1 and upload it manually on portal for return filing
2. also for e-way bill we have JSON option you can generate JSON and upload it on e-way bill portal to generate e-way bill
3. for reconcile GSTR data with BUSY books data we need to download JSON file from portal if we fail to download it then there is provision to download file from portal directly and then open in BUSY with the help of manula mode option to set JSON file path and reconcile GSTR data with BUSY books.

What is the correct procedure for claiming ITC amounts in GSTR B returns in BUSY?

In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
 Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
 Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
 The report will generate will all the ITC that you have tagged in the selected period.

Frequently AskedQuestions