Frequently Asked Questions

You will get error of voucher number while generating the GSTR1 return JSON file from BUSY due to these reasons:
 1. Voucher number lenght is exceed the 16 characters.
 2. The voucher number contains the special characters which are not accpeted on portal.
 To generate GST return from BUSY, you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports. 
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc. 
 Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel. 
 Step 4: Now enter the period and can generate the selected return as per the selected format.

Currently, we have no documentation regarding the process of creating a JSON file.
 Further, You can follow the steps for generating JSON file in BUSY:
 Step 1: Go to Dispaly Menu 
 Step 2: Click on Gst Reports 
 Step 3: Then click on gst Returns 
 Step 4: Then click on second panel of the option
 Step 5: Select the respective return that you want to generate.
 Step 6: This action will display five methods for generating the return i.e Direct Upload, JSON, CSV, Govt. Template, Plain Excel
 Step 7: Then select JSON and specify starting date and ending date
 Step 8: Then specify the path for export JSOn file and then check errors and remove it if any
 Step 9: Then Proceed to generate JSON

In BUSY Software, you have to enter sale and sale return vouchers correcly from GSTR1 as while you adding Sale and Sale Retrun vouchers then invoices details are automatic showing in GSTR1 report aacording to sections of GSTR1 like : hsn data in hsn summary section,B2B and other relevant details in the appropriate sections of GSTR-1 which you enter in sale and sale return vouchers. you have to make sure below mentioned details are valid:
 i. item HSN code should be valid according to retrun your turnover
 ii.tax rate of item should be specify in item master and according to party state and item tax rate sale type should be selected in sale and sale retrun vouchers
 only you have to entered your vouchers details properly in BUSY,

There could be several reasons why were your GSTR-1 return rejected when upload through BUSY. Some of the reasons are:
 1. You have made errors in your transactions, such as incorrect values, invoice no., or taxes.
 2. There may be duplicate enteries exist.
 3. You have entered invalid GSTINs of parties or HSN / SAC codes of items.
 4. You have left the HSN field blank in the item master or not specified the tax category according to the HSN / SAC code.
 5. You have not enabled API access on the GST portal or your API session has expired.
 6. You have entered a wrong OTP for authentication.
 These are some of the common reasons, but there may be others depending on the error message you receive.

In BUSY, the return will be available as long as data exists in your BUSY software. There is no specific configuration available for this.
 Yes , you can access last year return by switching the financial year through F11 shortcut key or can change fy from going to administration and then change financial year option.
 If the stock value in balance sheet do not match with Stock status value then follow these step:
 Step 1: Go to Display and then click on Final result
 Step 2: Then click on Balance sheet and choose horizontal standard opion
 Step 3: Now, Mention the date range and specify Y to enable the Update Balancesheet stock option
 Step 4: Press on OK tab and you report is ready with update stock value.

You can export the GSTR 1 data from BUSY to excel and then can convert it to the government template format by folllowing below steps:
 Step 1: Login to the GST Portal www.gst.gov.in . 
 Step 2: Go to Downloads
 . Offline tools 
 . Returns Offline tool
 . Download button.
 Step 3: It will show as GSTR1_Excel_Workbook_Template_V2.0.xlsx.
 Step 4: Open company in BUSY.
 Step 5: Go in transaction section.
 Step 6: Go in display section.
 Step 7: Then click on GST report.
 Step 8: Select GST returns.
 Step 9: Click on GSTR E return option.
 Step 10: In report generated option,Select As Per Government template.
 Step 11: Report Options
 ·Start Month.
 ·End Month.
 Step 12:Define the E Return template file path.
 Step 13:Define the E Retrun path.

In the GST and weight details section while filing GST returns, you need to provide the following details:
 Step 1. GSTIN (Goods and Services Tax Identification Number) of the supplier or recipient.
 Step 2. Invoice number and date.
 Step 3. Taxable value of the goods or services.
 Step 4. Integrated Goods and Services Tax (IGST) amount, if applicable.
 Step 5. Central Goods and Services Tax (CGST) amount, if applicable.
 Step 6. State Goods and Services Tax (SGST) amount, if applicable.
 Step 7. Cess amount, if applicable.
 Step 8. Place of supply (state code).
 Step 9. HSN (Harmonized System of Nomenclature) code of the goods or services.
 Step 10. Quantity and unit of measurement of the goods.
 Step 11. Gross weight and net weight of the goods, if applicable.

If you are facing an issue while uploading data directly to GST Portal then please check the below steps:
 Step 1: Go to Administration Menu 
 Step 2: Click on Configuration 
 Step 3: Click on Feature and Option 
 Step 4: Click on GST/VAT feature 
 Step 5: Make sure your GSTIN and Gst Portal user name are mentioned in their respective fields
 Step 6: Save the configuration by clicking on save button 
 Step 7: Login GST portal on your web browser with their login user name and password
 Step 8: Go to Profile Menu
 Step 9: Click on My Profile
 Step 10: Click on Manage API access
 Step 11: Enable API option as YES then select 30 days and then click on confirm button

we can file IFF(Invoice furnishing Faciltiy),GSTR1,GSTR2,GSTR3B,GSTR-ITC-4,GSTR 6 through BUSY and below are the steps to file Return:
 Step 1 : Open your company in BUSY.
 Step 2 : Then go in display section.
 Step 3 : Select GST report option.
 Step 4 : Click on GSTR returns.
 Step 5 : Select relevant GSTR E Returns.e.g GSTR 1,GSTR 2, GSTR 3B.
 Step 6 : Then select the report genreate basis as per pre defined options.
 Step 6 : Define the filling period as starting date and ending date.
 Step 7 : Check the options of configuration.
 Step 8 : Dont remove the special character which is pre defined.
 Step 9 : Also specify the folder path.
 Step 10 : Then check possible error.
 Step 11 : Proceed and save.

To enter invoice details like date, number, and values in BUSY you can follow these steps:
 Step 1:Go to Transactions menu,
 Step 2:select sale to add invoice details,
 Step 3:The transaction window will appear you can add all the details like date,number,values,item details and apply tax then save the transaction.
 If you want to save your gst return as JSON format file on your Desktop, you can do below thing:
 Step 1:Go to Display menu,
 Step 2:Select GST Reports,
 Step 3:select GST Returns,
 Step 4:Open the return for whatever report you want to generate now,Select a date range, then create a new folder on your desktop,and provide the path to the new folder instead of the default path,Generate the report,and it will be saved on your desktop.