Frequently Asked
Questions

Q: What are some common GST reconciliation issues in BUSY and how to resolve them?

Common GST Reconcilation issue occurs in BUSY are Follows : Issue 1: Due to wrong or blank GST User name, we will not be able to download data. Issue 2: RTE-70 Permission denied during download, If BUSY is block in antivirus for that we need to unblock or exclude it. Issue 3: Acute sign error shows during download, Then we need to set compatiblity of BUSY. Issue 4: If Both BUSY and GST voucher is showing with proper taxable and tax details but showing in red colour, Then we need to correct the voucher date and voucher number. Issue 5: If not able to download the data of previous month of GST 3B, Then we need to change the month from system setting for redownloading it.

Q: Do you provide any report templates to help with GST compliance reporting?

If you want Report for GST Compliance, follow these steps: Step 1: Download GSTR1, GSTR 2A, GSTR2b, GSTR3b in JSON format only for reconciliation. Step 2: Log in to the GST portal. Then, on the top-right corner, click on My Profile. Step 3: Click on Manage API Access. Then choose Yes under Enable API Request. Step 4: Under Duration, choose 30 days. Click on Confirm. Step 5: Open BUSY and go to Transactions. Click on GST Misc. Utilities. Step 6: Then click on download GSTR JSON Data and Download JSON data for GSTR1, GSTR 2A, GSTR2b, GSTR3b. Step 7: Click on the option Reconcile GSTR Data. Step 8: In Reconcile, you can match your portal data with BUSY data. Step 9: Open the reconcile report and reconcile it accordingly.

Q: My invoice shows submitted even though I submitted it late. Why is the late submission not getting tracked?

If your invoice shows as submitted even though it was submitted late, you can track the late submission using GSTR1 reconciliation. Follow these steps: Step 1:Go to Transaction. Step 2:Navigate to GST misc. utilities. Step 3:Select Reconcile GSTR data. Step 4:Open Reconcile GSTR1. Step 5:Choose the return filing frequency (monthly or quarterly). Step 6:Select the duration. Step 7:If the JSON file is not found, save the file from the portal. Step 8:Open that report, and now you can check and track late submission data, specifically marked with the term amendment vouchers. By following these steps, you'll be able to track late submissions, including those marked as amendments, in BUSY

Q: How can I identify missing vouchers in GSTRA and which is entered in my books.?

To check the missing vouchers in GSTR2A which you have entered in BUSY, you need to follow these steps: Step 1: First you need to download GSTR2A by going to transactions menu and click on gst misc.utilities option. Step 2: Select download GSTR json data option then select download GSTR2A and click on download button next to the month. Step 3: Verify with an OTP and it will downloaded. Step 4: Now, go back to gst misc. utilities option and select reconcile GSTR data. Step 5: Select reconcile GSTR 2A voucher wise option and enter the period then open the report. Step 6: After opening the report you will see missing documents in GSTR 2A just click on that and see the vouchers.

Q: How do I download purchase voucher details for a particular month?

In BUSY you can download GSTR2A or 2B to match with your purchase vouchers. To download it you need to follow these steps: Step 1: Open the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Step 3: Enter your GST portal username in the GST Portal User Name field and save it. Step 4: Next, open the Transaction menu and select GST Misc Utilities. Step 5: Choose Download GSTR JSON Data and select Download GSTR2A or GSTR2B Step 6: Now click on the download button along with the month and verify with the OTP. Note: Please ensure the API access is enabled on GST portal to receive OTP.

Q: How can i match and reconcile my GSTR data from BUSY?

If you want to match and reconcile your GSTR data from BUSY software please follow these steps: Step 1: Go to administration menu Step 2: Then click on configuration button Step 3: Then click on features and option button Step 4: Then click on gst/vat Step 5: Then mention the GST portal username and save the changes Step 6: Make sure Api access is enable from gst portal Step 7: Then go to transactions menu Step 8: Then click on gst miscellaneous utilities Step 9: Then click on download gstr json data Step 10: Afterwards you can click on download GSTR1,2a or 2b or as required Step 11: Then click on download button and afterwards it will ask you for a otp validate the otp and proceed

Q: How can I reconcile GSTR- and GSTR-B in BUSY?

To reconcile your GSTR-1 and GSTR -3B in BUSY you can follow these steps: Step 1: Go to administration menu then Click on Configuration option Step 2: Then click on features and options Step 3: Now Click on gst/vat button Step 4: Now mention the gst portal username and click on save button to save it. Step 5: Then enable api access from gst portal Step 6: Afterwards go to transactions menu Step 7: Then click on GST miscellaneous utilities Step 8: Then click on download GSTR json data Step 9: Then you can download your GSTR json data Step 10: Afterwards you can reconcile your gstr data from reconcile gstr data option

Q: What is the process to do GST reconciliation between purchase register and portal data in BUSY?

To reconcile GST data between the purchase register and portal data in BUSY, follow these steps: Step 1 : Download the 2A and 2B GST data from the portal. Step 2 : Open BUSY and go to the reconciliation section. Step 3. Enter the GST portal name and user credentials in the reconciliation section. Step 4. Import the downloaded GST data into BUSY. Step 5. Review and match the purchase register entries with the portal data. Step 6. Make any necessary corrections or adjustments in BUSY. Step 7. Once the data is reconciled, generate the GST return file in JSON format. Step 8. Upload the JSON file to the government portal for filing the GST return.

Q: I am unable to download the JSON file in BUSY. How do I fix this?

If you are unable to download JSON from portal in BUSY follow below steps: Step 1: Go to administration menu and select configuration option. Step 2: In configuration option select feature and option and click on GST/VAT. Step 3: Navigate to the GSTIN and GST portal username field and make sure to mention correct details here. Step 4: After that login your GST portal and Go to your Return dashboard. Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access. Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list. Step 7: Then Click on confirm button to save.

Q: What is the adjustment process if I have additional purchase invoices for a month whose GST return is filed?

At present, there is no provision available to accommodate additional purchases in BUSY. Further, you have the option to claim your Input Tax Credit (ITC) for additional purchases in the next month. Here is a guide outlining the steps to follow: Step 1: Go to Transaction Menu Step 2: Click on Gst Misc. utilities Step 3: Then click on Monthly ITC Tagging as per GSTR-2A Step 4: Then open the report as party wise or date wise then select the particular voucher and press F4 for change status of ITC Step 5: Then a window of ITC Claimed status will appear and here you are select the status of the invoice

Find Solutions to Common Issues Related to taxation - gst reconciliation

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Enquiry/Upgrade/Visit/Renewal

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Dealer Complaint/Issues

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Dealer Complaint/Issues

What are some common GST reconciliation issues in BUSY and how to resolve them?

Common GST Reconcilation issue occurs in BUSY are Follows :
Issue 1: Due to wrong or blank GST User name, we will not be able to download data.
Issue 2: RTE-70 Permission denied during download, If BUSY is block in antivirus for that we need to unblock or exclude it.
Issue 3: Acute sign error shows during download, Then we need to set compatiblity of BUSY.
Issue 4: If Both BUSY and GST voucher is showing with proper taxable and tax details but showing in red colour, Then we need to correct the voucher date and voucher number.
Issue 5: If not able to download the data of previous month of GST 3B, Then we need to change the month from system setting for redownloading it.

Do you provide any report templates to help with GST compliance reporting?

If you want Report for GST Compliance, follow these steps:
Step 1: Download GSTR1, GSTR 2A, GSTR2b, GSTR3b in JSON format only for reconciliation.
Step 2: Log in to the GST portal. Then, on the top-right corner, click on My Profile.
Step 3: Click on Manage API Access. Then choose Yes under Enable API Request.
Step 4: Under Duration, choose 30 days. Click on Confirm.
Step 5: Open BUSY and go to Transactions. Click on GST Misc. Utilities.
Step 6: Then click on download GSTR JSON Data and Download JSON data for GSTR1, GSTR 2A, GSTR2b, GSTR3b.
Step 7: Click on the option Reconcile GSTR Data.
Step 8: In Reconcile, you can match your portal data with BUSY data.
Step 9: Open the reconcile report and reconcile it accordingly.

My invoice shows submitted even though I submitted it late. Why is the late submission not getting tracked?

If your invoice shows as submitted even though it was submitted late, you can track the late submission using GSTR1 reconciliation. Follow these steps: 
 Step 1:Go to Transaction. 
 Step 2:Navigate to GST misc. utilities. 
 Step 3:Select Reconcile GSTR data. 
 Step 4:Open Reconcile GSTR1. 
 Step 5:Choose the return filing frequency (monthly or quarterly). 
 Step 6:Select the duration. 
 Step 7:If the JSON file is not found, save the file from the portal. 
 Step 8:Open that report, and now you can check and track late submission data, specifically marked with the term amendment vouchers. 
 By following these steps, you'll be able to track late submissions, including those marked as amendments, in BUSY

How can I identify missing vouchers in GSTRA and which is entered in my books.?

To check the missing vouchers in GSTR2A which you have entered in BUSY, you need to follow these steps:
Step 1: First you need to download GSTR2A by going to transactions menu and click on gst misc.utilities option.
Step 2: Select download GSTR json data option then select download GSTR2A and click on download button next to the month.
Step 3: Verify with an OTP and it will downloaded.
Step 4: Now, go back to gst misc. utilities option and select reconcile GSTR data.
Step 5: Select reconcile GSTR 2A voucher wise option and enter the period then open the report.
Step 6: After opening the report you will see missing documents in GSTR 2A just click on that and see the vouchers.

How do I download purchase voucher details for a particular month?

In BUSY you can download GSTR2A or 2B to match with your purchase vouchers. To download it you need to follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
 Step 4: Next, open the Transaction menu and select GST Misc Utilities.
 Step 5: Choose Download GSTR JSON Data and select Download GSTR2A or GSTR2B
 Step 6: Now click on the download button along with the month and verify with the OTP.
 Note: Please ensure the API access is enabled on GST portal to receive OTP.

How can i match and reconcile my GSTR data from BUSY?

If you want to match and reconcile your GSTR data from BUSY software please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on features and option button
Step 4: Then click on gst/vat
Step 5: Then mention the GST portal username and save the changes
Step 6: Make sure Api access is enable from gst portal
Step 7: Then go to transactions menu
Step 8: Then click on gst miscellaneous utilities
Step 9: Then click on download gstr json data
Step 10: Afterwards you can click on download GSTR1,2a or 2b or as required
Step 11: Then click on download button and afterwards it will ask you for a otp validate the otp and proceed

How can I reconcile GSTR- and GSTR-B in BUSY?

To reconcile your GSTR-1 and GSTR -3B in BUSY 
 you can follow these steps:
 Step 1: Go to administration menu then Click on Configuration option 
 Step 2: Then click on features and options
 Step 3: Now Click on gst/vat button
 Step 4: Now mention the gst portal username and click on save button to save it.
 Step 5: Then enable api access from gst portal
 Step 6: Afterwards go to transactions menu
 Step 7: Then click on GST miscellaneous utilities
 Step 8: Then click on download GSTR json data
 Step 9: Then you can download your GSTR json data 
 Step 10: Afterwards you can reconcile your gstr data from reconcile gstr data option

What is the process to do GST reconciliation between purchase register and portal data in BUSY?

To reconcile GST data between the purchase register and portal data in BUSY, follow these steps:
 Step 1 : Download the 2A and 2B GST data from the portal.
 Step 2 : Open BUSY and go to the reconciliation section.
 Step 3. Enter the GST portal name and user credentials in the reconciliation section.
 Step 4. Import the downloaded GST data into BUSY.
 Step 5. Review and match the purchase register entries with the portal data.
 Step 6. Make any necessary corrections or adjustments in BUSY.
 Step 7. Once the data is reconciled, generate the GST return file in JSON format.
 Step 8. Upload the JSON file to the government portal for filing the GST return.

I am unable to download the JSON file in BUSY. How do I fix this?

If you are unable to download JSON from portal in BUSY follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3: Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7: Then Click on confirm button to save.

What is the adjustment process if I have additional purchase invoices for a month whose GST return is filed?

At present, there is no provision available to accommodate additional purchases in BUSY.
 Further, you have the option to claim your Input Tax Credit (ITC) for additional purchases in the next month. Here is a guide outlining the steps to follow:
 Step 1: Go to Transaction Menu 
 Step 2: Click on Gst Misc. utilities
 Step 3: Then click on Monthly ITC Tagging as per GSTR-2A 
 Step 4: Then open the report as party wise or date wise then select the particular voucher and press F4 for change status of ITC
 Step 5: Then a window of ITC Claimed status will appear and here you are select the status of the invoice

Frequently AskedQuestions