Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reconciliation
How can I troubleshoot issues with downloading GST RA and GSTR files from the GST portal?
To troubleshoot issues with downloading GST R2A and GSTR1 files from the GST portal, you can try the following steps:
1. Check your internet connection: Ensure that you have a stable internet connection to download the files successfully.
2. Clear cache and cookies: Clearing your browser's cache and cookies can help resolve any temporary issues that may be causing the download problem.
3. Use a different browser: Try using a different web browser to access the GST portal and download the files. Sometimes, compatibility issues can occur with certain browsers.
4. Check for any server-side errors: If you encounter server errors while downloading the files, it may be a temporary issue on the GST portal. In such cases, you can try again later or contact the GST portal support for assistance.
5. Verify your credentials: Ensure that you are using the correct login credentials for the GST portal. Double-check your username and password to avoid any authentication issues.
If the issue persists, it is recommended to reach out to the GST portal support or consult with your accounting software provider for further assistance.
How do I view my GSTR- file? It is downloaded in JSON format.
If you have downloaded the GSTR1 JSON in BUSY then you can view that data in GSTR1 Reconciliation by using these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Reconcile GSTR Data and click on Reconcile GSTR1.
Step 3: Choose filing frequecny either Monthly or Quarterly.
Step 4: Enter the period and open the report and can view the portal data and match with your books data.
Furthermore if you download the GSTR1 JSON file from portal, you can import it in BUSY and reconcile it by using these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Download GSTR JSON Data then click on Download GSTR1.
Step 3: Tick on Manual and select the file path where you have saved the JSON file and save.
Step 4: Now, Select Reconcile GSTR Data under GST Misc. Utilities and click on Reconcile GSTR1.
Step 3: Choose filing frequecny either Monthly or Quarterly.
Step 4: Enter the period and open the report and can view the portal data and match with your books data.
How do I reconcile GST returns with BUSY software books?
Reconciliation of GST Return is very important task of Business and tedious same time.
BUSY have a Best in BUSY option available to do Reconciliation of GST Return which helps business in many Ways.
A) No Seperate Cost of GST Renconciliation Software
B) Easy to Use
C) Detailed Report
To do Reconciliation of GST Return in BUSY one have to perform 2 Tasks.
i) Download Data from GST Portal
ii) Perform GST Reconciliation
i) In BUSY one can Download Data for GST Portal using below Steps
Step 1: Click on Transactions
Step 2: Click on GST Misc. Utilities
Step 3: Click on Download GSTR JSON Data
Step 4: Select the return for which Reconciliation is to be done
Step 5: Click on Select Saving Mode as Automatic in BUSY
Step 6: Click on Download as against Month
Step 7: Click on Save
After download the GSTR JSON Data one have to perform below Task.
ii) To perform GST Reconciliation follow below Steps.
Step 1: Click on Transactions
Step 2: Click on GST Misc. Utilities
Step 3: Click on GSTR Data
Step 4: Select desired Reconciliation
Step 5: Select Options as desired
Step 6: Click on OK (F2)
Note : One should note that to use GST Reconciliation active BLS in Mandatory
How to configure ITC claim rules (pro-rata, vendor-wise, etc.) in the software?
To configure ITC claim rules such as pro-rata or vendor-wise in the software you can use monthly ITC tagging option to match as have to follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
Step 4: After that go to transcation option and select GST misc. utilities option.
Step 5: Then select monthly itc tagging as per 2A or 2B.
Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
Step 7: After that select the period for which you want use tagging.
Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
Step 9: Then go to display option and select Gst reports option and open different reports by mentioning Y on the pick relevant Itc tagging from monthly itc tagging.
I want to reconcile BUSY data with JSTOR data for a particular month but unable to find the Jameson file. What should I do?
If the data on gst portal showing different as per BUSY data,then you need to check that maybe after return filled,data from BUSY has been modified or deleted or any ammnedment made on portal and in BUSY though BUSY ammnedment on portal is not available,for any ammnedments in gst reutrn,you can visit gst portal.In BUSY you can reconcile gst reports with portal data
And to reconcile gst reports,follow these steps
To do one-by-one or bulk GST reconciliation for a particular month in BUSY, you can follow these steps:
Step 1. Click on transactions.
Step 2 . GST misc utilities
Step 3. First download gstr json data for particular month and Select the Reconciliation option.
Step 4. Choose the desired month for reconciliation.
Step 5. If you want to reconcile one-by-one, select the transactions one at a time and reconcile them by matching the GST amounts.
Step 6. If you prefer bulk reconciliation, you can import the GST data for the selected month and reconcile it in one go.
Step 7. After reconciling the transactions, review the reconciliation report to ensure accuracy.
Step 8. Save the reconciliation report for future reference.
Why is the exported GST data from BUSY not matching with the data filed in the returns?
If your exported GST data from BUSY not matching with the data filed in the returns you can use gst reconciliation option to reconcile uploaded data on portal and data mentioned in BUSY.
Check out the steps to reconcile GST data in BUSY from portal :
Step 1: Go to Administration menu and Then Configuration.
Step 2: Then go to Features / Options then go to GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Then go to Transaction menu and Then go to GST Misc Utilities.
Step 4: Then go to Download GSTR JSON Data
Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required.
Step 6: Click on the download button along with the month then verify with OTP and download it.
Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 8: Chose Reconcile GSTR1, GSTR2A, GSTR2B or GSTR3B as per the requirements.
Step 9: Enter the period and can match your GST portal data with BUSY data.
I made a BB transaction but the parties are not matching in the portal. What should I do to reconcile them?
With BUSY, you can use the GST Reconciliation feature to reconcile your GSTR data with your Books data. This feature allows you to reconcile various returns, such as GSTR2A, GSTR2B, GSTR1 and GSTR3B. To use this feature, follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options then GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Next, open the Transaction menu and select GST Misc Utilities.
Step 4: Choose Download GSTR JSON Data
Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required.
Step 6: Click on the download button along with the month then verify with OTP and download it.
Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 8: Chose Reconcile GSTR1, GSTR2A, GSTR2B or GSTR3B as per the requirements.
Step 9: Enter the period and can match your GST portal data with BUSY data.
I am having trouble reaching BUSY support agents over the phone. What should I do?How can I ensure accurate reconciliation of GST and ITC claims?
If you having trouble reaching BUSY support agents over the phone then please try
following number 8282828282 or 01140964096
Further if you want to ensure accurate reconciliation of GST and ITC claims then
please follow the given steps
Step 1: Go to transaction menu then GST misc. utilities.
Step 2: Then download GSTR Json data then download GSTR 2A and GSTR 2B.
Step 3: Once you have done with the download successfully then you need to go to
reconcile gstr data,
Step 4: Then you have various option to reconcile just select one and then select
month and check the varoius option is set as per your requirement then ok.
Step 5: Here you need to check that there should not be any entries in red colour.
If you found then you need to correct it by make some correction.
Step 6: If you have corrected all voucher with red colour and reconciled then it is ok
now.
I turned off the auto-download option but I'm still not able to see a credit note receipt in Json. Can you help me with re-downloading it?
To redownload JSON You can follow some steps:
Step 1: Go to the Transaction tab and click on GST Misc.Utilities.
Step 2: After click on GST Misc.Utilities select the Download GSTR JSON Data option.
Step 3: After select the Download GSTR JSON Data option you have to click on the type of GSTR Return For which you want to Reconcile your GSTR Returs and to see receipt credit note
Step 3: Now double click on Save option in status column for date and then click on the redownload option According to Required month and then OTP will be sent to Your Registratered mail and contact no. on Gst Portal and your GSTR Json will become save.
Step 4: To access this downloaded GSTR JSON Data Go to the Reconcile GSTR Data Option just below the Download GSTR JSON Data option and select the GSTR Return type For example GSTR 1, GSTR 2A and so on.and select the time period and enable other option as per requirements and check BUSY Data JSON DATA that uploaded on portal.
Invoices I entered last year are not getting tagged or transferred over. How can I get them tagged?
If the invoices you entered last year are not getting tagged or transferred over, you need to follow the below steps:
Step 1: Go to the administration menu and select the configuration option.
Step 2: In the configuration option, select features and options.
Step 3: Then select the GST/VAT option and make sure to mention Y in the enable ITC tagging. After that, click on the save button.
Step 4: After that, go to the transcation option and select the GST misc. utilities option.
Step 5: Then select monthly IT tagging as per 2A or 2B.
Step 6: In the next window of monthly ITC tagging to be shown, select party-wise or date-wise as per your requirement.
Step 7: After that, select the period for which you want to use tagging.
Step 8: Now press the F4 key to change status from pending to claimed and mention the period in which to select the return period.
Step 9: Then you can check the Gtsr3b report by enabling the option to pick relevant ITC from the monthly ITC tagging.
