Frequently Asked Questions

To register and adjust ITC claims against parties data in BUSY, you have to enter the purchase voucher with ITC eligibility input goods/services/capital goods from the transaction menu and then you have to use the ITC tagging option to identify which month you want to claim it. To using itc tagging option, please follow below steps:
1: Go to Transaction menu.
2: GST misc. utilities
3: Click on monthly ITC tagging as per 2A/2B 
4: Select then voucher & press F4 & then spacify the status of voucher pending or claimed & in which month you have to claim.

If you want to reconcile GSTR2A with GSTR3B, there is no specific option available for it in the BUSY. Therefore, you have to check manually either date-wise or month-wise. Below are the steps you can follow:
 Step 1: Go to the Display menu.
 Step 2: Click on GST Report and then on the GST Return option.
 Step 3: Open the GSTR2 report, and export it to Excel.
 Step 4: Similarly, click on the GSTR3B option and export it to Excel.
 Step 5: You can then either reconcile manually from there or from the BUSY itself.

Steps to claim ITC:
 Step 1 : Ensure eligibility
 Step 2 : Verify invoices
 Step 3 : File your GST return
 Step 4 : Reconcile your purchase register
 Step 5 : Enter ITC
 Step 6 : Submit GST return
 Step 7 : Reconcile with GSTR-2A
 Documents needed to claim ITC:
 Step 1 : Valid tax invoices
 Step 2 : GST returns
 Step 3 : Purchase register
 Step 4 : Supplier GST return
 Step 5 : Reconciliation reports
 How to claim ITC in BUSY:
 Step 1 : Ensure data entry
 Step 2 : Enter ITC details

If reconciliation of GST returns is not working properly in the BUSY software, you can follow these troubleshooting steps:
 Step 1 : Ensure that the data you've entered in BUSY for GST returns is accurate and up to date. 
 Step 2 : Make sure you are using the latest version of the BUSY software. 
 Step 3 : Try creating a backup of your data and then restore it to see if the reconciliation issue
 Step 4 : Compare the data in BUSY with the data in your GST portal and identify any issues.

There are the steps to be followed for downloading GSTR2A in BUSY :
 Note : Make sure to mention Gst no. and Gst portal user name mentioned in the GST/VAT feature 
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst misc. utilities 
 Step 3: Then click on Download gstr json data option
 Step 4: Then click on Download GSTR2A option 
 Step 5: Then select auto download option and select particular month then click on download button 
 Step 6: Afetr successfuly download, you can reconcile the data

If you are unable to download the reports in BUSY then you must follow the steps 
1 Go to administration menu and click on configuration then click in feature option 
2 Click to GST VAT option and mention GST portal username 
3 Enable api access from gst portal 
4 then in BUSY go to transaction menu and click to Gst misc utilities then click to 
download GSTR JSON data and select your Gst report category 
5 then select the month and click on download then verify OTP 
reports will be download in BUSY automatically

yes you can download gstr3 b return of previous financial year from BUSY 
 Find out the steps to follow to download gstr3b of previous fnancial year 
 Step 1 : First switch to that previous financial year through f11
 Step 2 : Go to transaction 
 Step 3 : Then go to Gst Misc utilities option
 Step 4 : Then go to download Gstr json data option
 Step 5 : Then go to download Gstr3b option
 Step 6 : And download Gstr3b monthly or on quarter basis as per your return filing method

These are the steps to be followed for Reconcile GST Return: 
 Step 1: Go to the Transaction Menu 
 Step 2: Click on Gst Misc. Utilities
 Step 3: Click on download GSTR json Data
 Step 4: Download the JSON file that allows you to reconcile the data by clicking on Download GSTR1, GSTR 2A, GSTR 2B or GSTR 3B.
 Step 5: After successfully downloading the JSON file
 Step 6: Click on Reconcile GSTR Data.
 Step 7: Click to reconcile it either on a party-wise or voucher-wise basis, as per your specific requirements.

If you are not able to download GST returns for reconciliation purpose in BUSY, you can follow these troubleshooting steps:
 Step 1: Make sure the internet connection is stable.
 Step 2: API access is enabled on GST portal.
 Step 3: GST number and GST portal username is correct in BUSY.
 Step 4: Make sure that your antivirus is not blocking the BUSY application from the internet access.
 Step 5: Check on portal if the data is available of that return and try to download it from portal.
 These are some common troubleshooting steps.

GST Reconciliation
GST reconciliation involves matching data of purchase and sales. Here we have reconciliation between different returns e.g. GSTR-1 Matching self uploaded GSTR-1 data(Sales data) with current books data. 
GSTR-2A Matching our purchase with seller’s data. Similarly GSTR-2B, But here we will get data till 11th of every month.
GSTR-3B, Matching our self uploaded data with books data in GSTR-3B.
While downloading the GSTR1/2A/2B/3B JSON file for reconciliation,Not getting OTP follow the below steps:
Step:1 Administration>Configuration>Features & option>GST/VAT
Step:2 Correct GST portal user name.
In this case the customer had mentioned the wrong user name of GST login.