Frequently Asked Questions

If you are not receiving an OTP while downloading GSTR 2B data please ensure given below points:
1. Make sure you have specified correct GST number and correct GST portal username in GST/VAT configuration
2. Ensure that API access is enabled from GST portal
3. Make sure your internet connection is stable
4. Make sure you are using the latest version of BUSY software
5. Ensure that your GST number is active 
6. May be portal server is down or in under maintainance so in that case you need to wait for sometime

Find out the steps to configure in BUSY to download Gstr3b monthly or quarterly
 Step 1 : First make sure your company Gst no and gst portal username is mentioned in BUSY
 Step 2 : Then go to transaction 
 Step 3 : Then go to Gst Misc utilities option
 Step 4 : Then go to download Gstr json data option
 Step 5 : Then go to download gstr3b option
 Step 6 : And download gstr3b monthly or on quarter basis as per your return filing method

To troubleshoot, follow these steps:
1.Enable API access on the GST portal for 30 days.
2.Ensure you have the latest version of BUSY installed.
3.Open BUSY and go to the Transactions tab.
4.Under GST Miscellaneous Utilities, click on Download GSTR JSON Data.
5.Select the option to download GSTR 2A.
6.Choose the desired month for the GSTR 2A data.
7.Click Download to initiate the download of the GSTR 2A JSON file.
8.If issues persist, check for discrepancies in data entry or technical problems.
9.Ensure accurate entry of purchase invoice numbers in both BUSY and the GST portal.

It is shown in Software after download GST data. 
 For Download GST Data please follow these steps: 
 1. Go in administration then go in configuration 
 2. Then Go in Features/Option then Go in GST/VAT 
 3. Mention Gst portal user name and save 
 4. Then Go in Transaction then Go in Gst miscellaneous utility 
 5. Then Go in Download GSTR JSON Data 
 6. Then Download GSTR Data 
 7. Then you can go Reconcile GSTR data and check GST Data

To recalculate or recompile ITC entries in BUSY, you can follow these steps:
 Step 1 : Open the BUSY.
 Step 2 : Go to the Vouchers section.
 Step 3 : Select the voucher entry for which you want to recalculate or recompile the ITC.
 Step 4 : Edit the voucher entry and make the necessary changes to the ITC amounts.
 Step 5 : Save the changes.
 Step 6 : Repeat these steps for all the voucher entries that you want to recalculate or recompile the ITC.

To reconcile GSTR1/2A/2B/3B in BUSY follow the below steps:
Step:1 Go to administration>configuration>Features/Options>GST/VAT.
Step:2 Mention GST portal username and company’s GST number in GST configuration.
Step:3 Enable manage API access from GST portal (Login portal > Dashboard > New profile > Manage Api access)
Step:4 Now go to Transaction>GST misc.Utility>Download GSTR JSON data> Download GSTR1/2A/2B/3B Json.
Step:5 For reconciliation go to Transaction>GST misc.Utility>Reconcile GSTR Data.
Step:6 We can reconcile data in two ways. First automatic and 2nd Manual. 
Step:7 While reconciling select the mode Manual or automatic and then you can reconcile.

You can enable API from gst portal if you are unable to download gstr data by following below steps:
Step1: Open your web browser and login gst portal with username and password
Step2: Then click on View profile option shown in the right side of the screen and then select Manage API access option display on the left side panel
Step3: Now select as Yes and 30 days and then press on confirm and save the changes
Step4: Afterward, you can download gstr data in BUSY without any error

After enable API access from GST portal to reconcile data with BUSY , you can follow the bellow steps:
Step 1: Go to administration then configuration and select features/ option
Step 2: Select option GST / VAT then mention user name of portal in field 
Step 3: Then go to transaction and select gst misc utility 
Step 4: Select option for download GSTR json data and select option for which you want to reconcile
Step 5 then go to reconcile GSTR json data select report and reconcile

If OTP is not coming then you can take some steps:
Step 1: Go to the administration and then click on Configuration.
Step 2: Now click on Feaure and options and then select GST VAT Option.
Step 3: Now make sure that GST portal user name entered properly and save the configuration and then check.
Step 4: If issue persist then login GST portal and go to your profile.
Step 5: Now click manage API access option and enable  it and confirm.
Step 6: Now download GSTR Json again.

If you want to reconcile your credit note with the portal, follow these steps:
 Step 1: Go to Transactions, then click on GST Misc. Utilities.
 Step 2: Click on Download GSTR JSON data.
 Step 3: Download GSTR 1, GSTR 2A, GSTR 2B, GSTR 3B.
 Step 4: Go back to GST Misc. Utilities and click on Reconcile GSTR data.
 Step 5: Reconcile GSTR 1, Reconcile GSTR-2A (Party Wise), GSTR-2A (Vch. wise), GSTR-2B (Party Wise), GSTR-2B (Vch. wise), GSTR3B.
 Step 6: Reconcile sales, GSTR1, and GSTR3B.