Frequently Asked Questions

If you are unable to download GSTR JSON in BUSY, check the following reasons: 
 1.Ensure that the BUSY license subscription is renewed. 
 2.Confirm that the internet connection is stable. 
 3.Verify that the GST portal username is specified in the GST configuration of the company. 
 4.Make sure the Manage API Access option is enabled on the GST portal. 
 5.If there is a technical issue on the portal, try to proceed after some time.

If you did not get OTP for download the GST return in BUSY then, you need to check these steps: 
 Step 1: Make sure you have enabled API Access on the GST portal. 
 Step 2: Check you have entered correct GSTIN of your company.
 Step 3: Ensure that the GST Portal Name is mentioned correctly in BUSY.
 Step 4: Make sure that you are checking the OTP on registered mobile no. or email id.

Here are several possible reasons and steps to address the issue:
Step 1:Check data entry of Incorrect Tax Rates or HSN Codes
Step 2: Verify that the place of supply is correctly mentined for interstate sales.
Step 3: you need to ensure that these transactions are classified appropriately.
Step 4: Ensure that the total sales reported in your accounting system match the sales figures in GSTR-1.
Step 5 : Verify that you have correctly categorized your supplies as taxable or exempt.

To import the latest GST 2A and 2B data into BUSY, you need to first download the GSTR 2A and 2B files from the GST portal. Then, in BUSY, go to 
 Step 1 : CLick on transactions
 Step 2 : GST utilities section and click on 'Import GSTR JSON data'.
 Step 3 : Select the downloaded files and import them into BUSY. This will update the GST 2A and 2B data in the software.

We can Reconcile GSTR 1,2A, 2B and GSTR 3B data in BUSY. After Downloading GSTR- 2A data automatic or Manual.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT Option
Step 5: Mention the Company GSTIN and GST Portal User Name.
Step 6: Transaction
Step 7: GST Misc Utilities
Step 8: Download GSTR Json Data
Step 9: Download GSTR- 1, 2A , 2B ,GSTR 3B
Step 10: Reconcile GSTR- , 2A ,2B , GSTR 3B

We can Reconcile GSTR 1,2A, 2B and GSTR 3B data in BUSY. After Downloading GSTR- 2A data automatic or Manual.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT Option
Step 5: Mention the Company GSTIN and GST Portal User Name.
Step 6: Transaction
Step 7: GST Misc Utilities
Step 8: Download GSTR Json Data
Step 9: Download GSTR- 1, 2A , 2B ,GSTR 3B
Step 10: Reconcile GSTR- , 2A ,2B , GSTR 3B

There could be various reasons for differences in totals between BUSY and portal data, such as
 Step 1 : Missing invoices, coding mismatches, or rounding off differences.
 Step 2 : To reconcile them, one should compare and match the data in both sources, correct any errors or discrepancies, and ensure that all invoices are accounted for in both systems. It is recommended to reconcile data frequently and in smaller periods to avoid larger discrepancies.

The possible reasons for GST data and reports not auto-updating in BUSY software could be incorrect API access or a technical issue. 
 For This you can Redownload GSTR data For Redownload please follow these steps: 
 1. Go In Transactions then go in GST Miscellaneous utility 
 2. Then click on Download Gstr Json data and click on download Gstr Report according to your need 
 3. Then click on redownload and download

for Configuration Gst Reconcilation See Below Step
Step :1 Login the Company
Step :2 Go To Administration Configuration Features Options GST VAT
Step :3 In Gst Portal User Name Feed Portal User Name 
Step :4 Login Gst protal in browser Login Portal
Step :6 On the top right corner, click on My Profile. then Click on Click on Manage API Access
Step :7 Choose Yes under Enable API Request
Step :8 Under Duration, choose 30 days. then Click on Confirm.

To remove the downloaded GSTR json file for reconciliation in BUSY, follow these steps:
 Step 1: Go to transaction then click on GST miscellaneous utilities option
 Step 2: Now, chose the download GSTR json data and select the required relevant return option.
 Step 3: After select the return, Click on remove tab for required month and then downloaded file will remove from data base.
 Step 4: Next, you can redownload the GSTR json.