Frequently Asked Questions

If You are getting error message and you are unable to download GSTR data in that case follow these steps: 
 Step 1: Make sure your system date is accurate
 Step 2: Make sure internet connection is stable
 Step 3: Ensure that BUSY should be exclude from antivirus and firewall
 Step 4: Gst portal username should be specified in GST/VAT configuration
 Step 5: Ensure that return should be filed or not
 Step 6: Then try to download GSTR data again

If you are facing issue while downloading GSTR 2B please follow these steps:
 Step 1: Make sure you are using current release of BUSY 
 Step 2: GST portal username should be specified in GST/VAT configuration 
 Step 3: API access should be enabled from GST portal 
 Step 4: Make sure you have stable internet connection 
 Step 5: Check the regional setting because that needs to be correct 
 Step 6: If same issue persist check in another system

The recommended frequency for GST reconciliation is to do it on a monthly basis. This ensures that any discrepancies between your books and GST returns are identified and resolved in a timely manner. The process involves comparing the GST entries in your books with the actual GST entries filed in the returns. Any differences should be investigated and corrected to ensure accurate reporting. It is also advisable to consult with a Chartered Accountant for guidance and assistance in the reconciliation process.

Reasons if the tax amounts are not matching between BUSY software and GST portal:
 Step 1: In case of GSTR 1 and 3B reconcile, If the party had made some changes BUSY after uploading gst returns on portal
 step 2: Also if party had made ammendments in their gst return data on portal
 step 3: In case of GSTR 2A and 2b could be the reason that you have not entered the bills as per the vendor uploaded on portal.

Follow below steps to generate the OTP for download Json data:
 Step 1: Go in administration.
 Step 2: select configuration.
 Step 3: Then select feature and options and click GST/VAT.
 Step 4: Then mentioned GST portal user name correctly.
 step 5: Save and go back.
 Step 6: Go in Gst Portal.
 Step 7: Click on Profile Icon.
 Step 8: Click on manage Api.
 Step 9: Then Give Access to manage Api.
 Step 10: Then go BUSY and download Json data.

There could be various reasons why is a discrepancy between the number of bills shown in the portal vs what you have downloaded locally from portal :
1.Make sure that entries has filed with GSTR Return.
2. You can redownload your GSTR JSON.
3.You can confirm with Supplier that he file his return or not.It is important to carefully review and reconcile the data to identify and correct any discrepancies.
4. There may be issue due to deletion of entry after file return.

To get full access to download GSTR Data from the portal, you need to enable API access from portal.
 Please follow the steps given below to enable api access from GST portal:
 Step 1: Log in to GST portal
 Step 2: Then click on View Profile option
 Step 3: Click on Manage API Access, check whether the API is enabled or not, if not, you can enable it for 30 days and save the settings and then check.

To create jounral entry in BUSY, you need to go to:
 Step1 : CLick on transaction
 Step 2 : Journal
 Step 3 : Add
 Step 4 : Select relevant account and amount
 Step 5 : Save entry
 Reasons for mismatch in GSTR-1 and GSTR-3B report is due to:
 Step 1 : Difference in report period
 Step 2 : error in entry
 Step 3 : Round off values
 Step 4 : ITC reconciliation
 Step 5 : GSTIN portal issue

Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.