Frequently Asked
Questions

Q: Why am I not receiving the OTP for authorization even after downloading the GSTR data in the software?

If you are not receiving the OTP for authorization, you can try the following steps: 1: Enable API access from the portal 2: The system must be connected to the internet 3: Make sure you are checking from registered mail or mobile 4 : Make sure you are using latest version of BUSY 5: You can contact GST portal helpline

Q: The OTP for authorization is not being received. What should I do to get the OTP?

If you are not receiving the OTP for authorization, you can try the following steps: 1: Enable API access from the portal 2: The system must be connected to the internet 3: Make sure you are checking from registered mail or mobile 4 : Make sure you are using latest version of BUSY 5: You can contact GST portal helpline

Q: How can I reconcile GSTR 1 for a particular month using BUSY Accounting Software?

step 1: Go in transaction then go in Gst miscellaneous utilities step 2: Go in download Gstr json data then go in download Gstr 1 step 3: Download gstr 1 data through click on download step 4: Go in Reconcile Gstr data then go in reconcile gstr 1 step 5: Mention period for which period you want to reconcile data and open Report and reconcile.

Q: How do I resolve a minor money difference that is causing an overall mismatch?

Here are steps you can take to identify and address the issues: Step 1: Check both of the transaction income and expenses, or credits and debits Step 2:Check Bank Statements and Receipts Step 3 : Use ledger reconcilation feature to find difference Step 4: Check the duplicate and missing entries from check list report Step 5: Use audit trail report to check the transaction history

Q: I am seeing a mismatch/difference in my books. What could be the reason?

Here are steps you can take to identify and address the issues: Step 1: Check both of the transaction income and expenses, or credits and debits Step 2:Check Bank Statements and Receipts Step 3 : Use ledger reconcilation feature to find difference Step 4: Check the duplicate and missing entries from check list report Step 5: Use audit trail report to check the transaction history

Q: How do i enable API access from the gst portal?

To enable API access from gst portal follow below steps: Step1: Open your web browser and type gst.gov.in and login the gst portal with username and password Step2: Then click on my profile option in the gst portal and select manage API access tab. Step3: Click on Yes and select 30 days from the dropdown option and click on confirm to save the changes.

Q: How can I reconcile GSTR-A with purchases in BUSY?

We can Reconcile GSTR 2A data in BUSY. After Downloading GSTR- 2A data automatic or Manual. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: GST VAT Option Step 5: Mention the Company GSTIN and GST Portal User Name. Step 6: Transaction Step 7: GST Misc Utilities Step 8: Download GSTR Json Data Step 9: Download GSTR-2A Step 10: Reconcile GSTR-2A Data

Q: Why is the taxable value in BUSY lower than the JSON data, resulting in a lower tax amount in the GST reconciliation report in BUSY? How can I align the taxable value and tax amounts for accuracy and consistency?

In the GST reconciliation report, if the taxable value in BUSY data is lower than the JSON data, it is crucial to cross-verify the entries posted in BUSY. Update the correct taxable and tax amounts in BUSY to align with the GST data. To ensure accuracy, review data entry, check GST rates, and examine the JSON data for any discrepancies.

Q: Why is the tax amount in BUSY data lower than the JSON data for the same entry in the GST Reconciliation report?

In the GST reconciliation report, if the tax amount in BUSY data is lower than the JSON data, it is crucial to cross-verify the entries posted in BUSY. Update the correct taxable and tax amounts in BUSY to align with the GST data. To ensure accuracy, review data entry, check GST rates, and examine the JSON data for any discrepancies.

Q: Why is the taxable value not showing in the GSTR-A report? How can I find the total taxable value?

BUSY allows you to reconcile GSTR2A either party or voucher wise. In both cases, you can see the column of taxable amount in the report. If you do not see this column, it may be because you have created a custom column format and deselected that field. To fix this, you need to open the report from the standard format.

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Dealer Complaint/Issues

Why am I not receiving the OTP for authorization even after downloading the GSTR data in the software?

If you are not receiving the OTP for authorization, you can try the following steps:
 1: Enable API access from the portal
 2: The system must be connected to the internet
 3: Make sure you are checking from registered mail or mobile
 4 : Make sure you are using latest version of BUSY
 5: You can contact GST portal helpline

The OTP for authorization is not being received. What should I do to get the OTP?

If you are not receiving the OTP for authorization, you can try the following steps:
 1: Enable API access from the portal
 2: The system must be connected to the internet
 3: Make sure you are checking from registered mail or mobile
 4 : Make sure you are using latest version of BUSY
 5: You can contact GST portal helpline

How can I reconcile GSTR 1 for a particular month using BUSY Accounting Software?

step 1: Go in transaction then go in Gst miscellaneous utilities
step 2: Go in download Gstr json data then go in download Gstr 1
step 3: Download gstr 1 data through click on download
step 4: Go in Reconcile Gstr data then go in reconcile gstr 1
step 5: Mention period for which period you want to reconcile data and open Report and reconcile.

How do I resolve a minor money difference that is causing an overall mismatch?

Here are steps you can take to identify and address the issues:
Step 1: Check both of the transaction income and expenses, or credits and debits
Step 2:Check Bank Statements and Receipts
Step 3 : Use ledger reconcilation feature to find difference
Step 4: Check the duplicate and missing entries from check list report 
Step 5: Use audit trail report to check the transaction history

I am seeing a mismatch/difference in my books. What could be the reason?

Here are steps you can take to identify and address the issues:
Step 1: Check both of the transaction income and expenses, or credits and debits
Step 2:Check Bank Statements and Receipts
Step 3 : Use ledger reconcilation feature to find difference
Step 4: Check the duplicate and missing entries from check list report 
Step 5: Use audit trail report to check the transaction history

How do i enable API access from the gst portal?

To enable API access from gst portal follow below steps:
Step1: Open your web browser and type gst.gov.in and login the gst portal with username and password
Step2: Then click on my profile option in the gst portal and select manage API access tab.
Step3: Click on Yes and select 30 days from the dropdown option and click on confirm to save the changes.

How can I reconcile GSTR-A with purchases in BUSY?

We can Reconcile GSTR 2A data in BUSY. After Downloading GSTR- 2A data automatic or Manual.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT Option
Step 5: Mention the Company GSTIN and GST Portal User Name.
Step 6: Transaction
Step 7: GST Misc Utilities
Step 8: Download GSTR Json Data
Step 9: Download GSTR-2A 
Step 10: Reconcile GSTR-2A Data

Why is the taxable value in BUSY lower than the JSON data, resulting in a lower tax amount in the GST reconciliation report in BUSY? How can I align the taxable value and tax amounts for accuracy and consistency?

In the GST reconciliation report, if the taxable value in BUSY data is lower than the JSON data, it is crucial to cross-verify the entries posted in BUSY. Update the correct taxable and tax amounts in BUSY to align with the GST data. To ensure accuracy, review data entry, check GST rates, and examine the JSON data for any discrepancies.

Why is the tax amount in BUSY data lower than the JSON data for the same entry in the GST Reconciliation report?

In the GST reconciliation report, if the tax amount in BUSY data is lower than the JSON data, it is crucial to cross-verify the entries posted in BUSY. Update the correct taxable and tax amounts in BUSY to align with the GST data. To ensure accuracy, review data entry, check GST rates, and examine the JSON data for any discrepancies.

Why is the taxable value not showing in the GSTR-A report? How can I find the total taxable value?

BUSY allows you to reconcile GSTR2A either party or voucher wise. In both cases, you can see the column of taxable amount in the report. If you do not see this column, it may be because you have created a custom column format and deselected that field. To fix this, you need to open the report from the standard format.

Frequently AskedQuestions