Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reconciliation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The software is showing my GST return as past due even after I have filed. How can I remove or hide this alert? 

If you have already file your return still you are getting as error that GST is not filed than you can check by change your system data from control panel for that date on which you filed your GST Return.

I see a difference between the total number of bills and bills shown in GST returns. Why is there a mismatch? 

Mismatch in total bill in BUSY and in gst return:
 Step 1 : Data entry error
 Step 2 : Missing or duplicate entry
 Step 3 : Reconciliation with GSTR-2A/2B
 Step 4 : Mismatch in GSTIN
 Step 5 : Filling period

What options do I have for filing GST returns if I am facing OTP issues on the portal? 

BUSY does not have a provision for filing returns. Additionally, you can only upload GST returns from BUSY. For any OTP issues for filing return, it is recommended to contact the GST portal support for assistance in resolving the issue.

I am unable to copy GST reports like GSTR-, GSTR-B etc. from previous years in BUSY. It only shows current year reports. How can I download reports for all financial years? 

BUSY allows you to download all the months of GSTR1 and GSTR3B returns for reconciliation purposes in a year. If you want to download previous financial year then you need to change the financial year and download the return.

The reconciliation report is showing a lot of extraneous data. How can I only view the entries where there is a mismatch between BUSY and the portal? 

To reconcile and see only mismatch data go to:
 Step 1 : Click on transactions
 Step 2 : GST misc utilities
 Step 3 : Reconcile GSTR data
 Step 4 : CLick on view report
 Step 5 : Mismatch only

I am unable to adjust or match invoices with vendor GST returns. What is the process to align them in the software? 

To adjust or match invoices with vendor GST returns in BUSY, you can use the GSTR2A and GSTR1 reconciliation feature. This will help you identify any discrepancies between your invoices and the vendor's GST returns, and make necessary adjustments.

I need the reconciliation report segregated section-wise. How can I get the report split into sections to make analysis easier? 

To get the reconciliation report segregated section-wise in BUSY, you can use the 'Reconcile GST Voucher-wise' feature in the GST Miscellaneous Utilities section. This will allow you to analyze the report in separate sections, making it easier for analysis.

The Downloaded reports of GSTR A have incorrect or missing data How can I get the accurate reports ? 

To get accurate reports if the downloaded reports have incorrect or missing 
data you have to redownload the latest data of GSTR 2A because its a 
dynamic report which is getting changes as per the data uploaded by party

My BUSY reports are showing incorrect ITC claim differences after filing GSTRHow can I fix this? 

To fix incorrect ITC claim differences in BUSY reports after filing GSTR-1, you can reconcile the ITC claimed in GSTR-1 with the ITC available in GSTR-2B. Make sure to accurately enter all the relevant invoices and reconcile any discrepancies.

I'm unable to download transactions after mixing A and B. How can I resolve this? 

Please check the possibilities below: 
 1: Check System Date Format 
 2: Enable you API access 
 3: Make sure data is available on GST portal 
 4: Make sure the system is connected to the Internet
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