Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reconciliation
What do the red and starred indicators mean when trying to reconcile downloaded data in BUSY? Why does this happen and how can I fix it?
Red star color means data does not match.
Causes are :
Step 1 : Difference in entry
Step 2 : Incomplete records
How frequently should I be reconciling GST data to avoid problems during audits?
It is recommended to reconcile GST data on either monthly or quarterly based on your return filing frequency to avoid problems during audits.
What does the red and blue colouring mean in the reconciliation report.
The red colour in the reconciliation report indicates errors or mistakes in the entry, while the blue colour indicates that everything is okay.
What backend issues can cause problems with API authorization for data downloads?
Backend issues such as maintenance, technical glitches, or errors in the GST portal can cause problems with API authorization for data downloads.
How frequently should I reconcile books and portal?
You should regularly reconcile your books with the portal and also follow the return filing frequency, whether it is monthly or quarterly.
I want to do GST reconciliation but the report is incomplete. It does not show all of my book entries. What should I do?
If report is incomplete check:
Step 1 : CHeck date range
Step 2 : Verify data entry
Step 3 : GSTIN validation
What do I need to do if my invoices are getting generated from the portal but not reflecting in BUSY?
If invoices are getting generated from the portal but not reflecting in BUSY we are suggest to Redownload file of that Month.
The auto-populated invoice details in BUSY seem incorrect. How can I modify them before generating the invoice?
You can modify the auto-populated invoice details in BUSY before generating the invoice by editing the details in the invoice generation screen.
Which entries in the report are filed by the counterparty and which are filed by me?
The entries filed by the counterparty are their sale and return data, while the entries filed by you are your purchase data.
Who should amend data when differences are found during GST reconciliation me or the vendor/customer?
When differences are found during GST reconciliation, it is the responsibility of the customer to amend the data in their accounting software.