Frequently Asked Questions

If your HSN data is not getting uploaded even though no error is showing,
 You need to have a valid HSN code. You need to follow the below steps:
 Step 1: Go to Transactions and click on GST Misc. Utilities.
 Step 2: Click on Validate HSN Online. You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
 Step 3: If you selected the Multiple HSN option, select all items and click on Load Data.
 Step 4: Select the All option and click on Validate Online.
 Step 5: Also, you can do validation for the single item master, modify the item master, and click on validate hsn code.
 Step 6: Then you correct the HSN code in item master."
 If your turnover is above 50L, you need to take a 6-digit HSN code, even if it is valid but still showing an error.

The difference between your profit amount and the GST payable amount in BUSY . please follow below steps : 
 Step 1: GST liability depends on when you receive or make payments, not necessarily when you recognize revenue or expenses for accounting purposes.
 Step 2: Accounting profit is often calculated on an accrual basis, which records income and expenses when they are earned or incurred, regardless of when the cash actually changes hands
 Step 3: The GST payable amount can be reduced by claiming input tax credits (ITC) for GST paid on expenses related to your business.
 Step 4: Certain supplies may be exempt from GST or zero-rated, meaning you don't charge GST on them. 
 Step 5: GST rules and rates can vary, with some supplies being subject to different rates. 
 Step 6: Some transactions may require special tax adjustments, such as when you dispose of assets or make adjustments for bad debts.

To identify and resolve the mismatch in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

In BUSY all GST Report are updated as per GST report formats you need to check which bill information is missing in GST report and confirm & Check BUSY latest version and Release. 
 If GSTR-1 report missing any bill information you can check sales register or modify sale voucher and save it. 
 Step 1: Check Sales Register: 
 Navigate to the sales register in BUSY to cross-verify the details of the sales transactions. 
 Ensure that all relevant bill information is recorded accurately. 
 Step 2: Modify Sale Vouchers if Necessary: 
 If you identify missing information, you can modify the corresponding sale vouchers in BUSY. 
 Update the voucher details to include any missing information. 
 Step 3: Save Changes: After making modifications, save the changes to the sale vouchers. 
 Step 4: Recheck GSTR-1 Report: Run the GSTR-1 report again to verify that the missing bill information has been updated.

To move my BUSYdata to a new computer
 Backup Data: To take backup of your data from BUSYfollow these steps:
 Step 1: Open BUSYand select Backup Data option from Company tab.
 Step 2: choose the company that you want to backup.
 Step 3: Enter your username and password if required and select the location where you want to save your backup file.
 Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
 Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

If the website shows an error when I try to download quarterly reports, you can download from BUSY in automatic way for this, you need to follow the below steps: 
 Step 1: First, confirm that the GST portal user name should be mentioned in the GST/VAT option. To confirm this, go to Administration, then select Configuration, then select Features & Options, then select the GST/VAT option in which you have to mention the GST portal user name. 
 Step 2: Then you need to set API access from your GST portal and download the quarterly GST reports. 
 Step 3: Login to your GST portal and go to the profile. Click on the Manage API Access option, then give it 30 days of access. 
 Step 4: Open a company go to the GST misc. utilities option and open the download GSTR json data report and download the quarterly GST reports report.

Monthly ITC Tagging utility, will be used to claim ITC and the same will be reflected in GSTR 3B. On selecting the Monthly ITC Tagging utility, a Monthly ITC Tagging message box appears with following two options i.e party wise and voucher wise 
 Here are the steps for ITC tagging of GSTR2B
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst misc. utilites 
 Step 3: Then you need to download gstr2b data and click on Monthly ITC tagging as per GSTR2B
 Step 4: Then select as per party wise or voucher wise 
 Step 5: Then specify Month and click on OK button 
 Step 6: Then Select entries and press F4 to specify the status of the entry
 Step 7: Then select ITC status, return period, GSTR 2B status as per your requirement 
 Step 8: Then you can claim invoice in the next month

To generate separate 5% and 12% GST sales reports for your CA in BUSY, Here's how you can do it:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates
 Step 8: Remember to ensure that your transactions are correctly categorized with the appropriate GST rates (5% or 12%) in your accounting software

If you wish to claim a previous month's bill in the following month, you can do so using the Monthly ITC tagging option in the BUSY. Here are the steps to follow: 
Step 1: Go to the Transaction menu. 
Step 2: Click on the GST Miscellaneous option. 
Step 3: Select the Monthly ITC Tagging option, either as per GSTR2A or GSTR2B. 
Step 4: After opening the report, use F4, and an "ITC claimed status" window will appear. You have to set the ITC Status as "ITC Claimed" and the Return period of the month in which you want to claim the voucher. 
Step 5: Then, by opening GSTR2 or GSTR3B, you have to set "Y" to pick the relevant "ITC from monthly ITC Tagging" option. 
After following these steps, only those vouchers that you tagged for that specific month from the monthly ITC tagging report will reflect on that particular report.

To update HSN codes in BUSY, follow these steps: 
 Step 1: Go to the Administration section and click on Masters. 
 Step 2: Select the item and open it either from the Modify or List option. 
 Step 3: Select the item master for the item whose code you want to update. 
 Step 4: Update the HSN code manually and save the item master. 
 To export reports for GST returns in BUSY, follow these steps: 
 Step 1: Go to Display tab and click on GST Reports. 
 Step 2: Click on GST Returns 
 Step 3: Select respective return you want to generate then you will get a method to generate e-return i.e Direct upload, JSON, Govt. Template, CSV, Plain excel. 
 Note: Direct upload feature only available in GSTR 1. 
 Step 4: Specify Date Range and check all the possible errors then generate a file.