Frequently Asked Questions

Here are few steps you can follow to fix it, if your sales register and GST reports are showing differences in totals:
 Step 1: Go to House Keeping and click on Update Voucher GST summary and run this process after backup.
 Step 2: Go to Display then click on GST reports and then click on GST Audit Reports.
 Step 3: Click on Reconcile Account and GST report and select it for Sales and it will show the mismatch entries between the books of account sales and gst sales.
 Step 4: Then look for mismatch in the taxable amounts, discounts, or freight related amount.
 Step 5: Further if still does not match with above process then you have to check the sales register in short date range and compare it with the GST returns.
 Step 6: After checking in short range you have to check and rectify entries.

To get the accurate invoice values minus credit notes to reflect in the GSTR 1 
 you can check HSN Summary Section in GSTR 1 and make sure some points: 
 1. All credit Notes have entered correct in BUSY with correct adjustment details of Cr. Note and Dr. Note window. 
 2. Sale Return voucher should be correct. 
 If still HSN Summary do not match with the accurate invoice values minus credit notes then you follow some steps: 
 Step 1- Take the backup of your concern company. 
 Step 2- Open your company and go to house keeping 
 Step 3- After click on house keeping Click on the Update Voucher GST Summary. 
 Step 4- Click on the partial or can select full and run the process. 
 It will correct your HSN Value that shows accurate invoice values minus credit notes.

If in BUSY you are not able to calculate tax properly in invoices,check the possible reasons
 1. Check under gst/vat tab gst options are enabled as per requirement
 2. Check in items tax category is tagged properly and tax categories are configured properly
 3. While voucher entry,check sale or purchase type is selceted properly and tagging in it is proper
 4. While item entry in voucher,check tax is applied according to items tax rate or sale purchase type 
 5. Check tax is showing according to billing party as local or central
 6. If tax applied in bill sundry,cross check it and then save the changes
 7. Also after backup,you can go to housekeeping and run recalculate item tax amount if you made changes in tax categories after voucher entry in case of inclusive tax or you can update gst summary fully or partially and then check

The error of invalid tax rate will show in gst audit report due to missmatch of item tax rate and 
 tax rate mentioned in voucher are different 
 To identify and solve the error of invalid tax rates in the voucher you need to follow 
 the steps 
 Step1 go to display menu and click on gst reports 
 Step2 click on gst audit reports and select invalid tax rates in voucher 
 Step3 select sale or purchase or account voucher then click on local or central or combined 
 Step4 select the date range and ok 
 Step5 the error items list in voucher will show in report enter on it and select the item master 
 press alter M and modify the tax rate mentioned in item master or change the sale or purchase 
 type in voucher and save the voucher

To print a summary sales report for a specific GST tax rate, such as 5%, in BUSY, follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
 Step 6: Select the relevant sub-report based on your requirements. For a 5% GST summary, you might choose Item Wise Sales Summary or another appropriate option that provides the bifurcation of tax rates.
 Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, including the 5% GST summary.
 Step 8: Click Print to generate a hard copy of the report.

There is no such option given in BUSY to adjust the GST liability with the help of GST E invoices. Further you can adjust the GST Input liability in BUSY by following below steps:
Step 1: Go to Display and then click on GST reports.
Step 2: Under GST reports click on GST summaries and then select GST summary.
Step 3: Select the date range for making gst adjustment entries.
Step 4: Press F4 and make entry for the GST adjustment entry further for liability payment have to enter GST payable entry.
Step 5: Then click on regular GST payment and select the voucher type as Journal, account debit will auto shown and select the account to be credited as GST payable account which should be made under group current liabilities.
Step 6: The GST nature should be GST payment to government and entry will get auto post and save the voucher.

To customise and filter the 3B report in BUSY, you need to follow the below steps:
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
 Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
 Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc. for the GSTR 3B report.
 After loading the report, you will find the option of a custom column. By clicking on this option, you can customise the 3B report.
 And for filtering, you can press -F7 to filter the GSTR 3B report. In that, you can specify the relevant information for filtering the GSTR 3B report, like filtering on single or multi, etc., and relevant details.

To ensure GST compliance in BUSY, you should utilize the following ledgers and vouchers:
 Ledgers:
 1. Sales Ledger: Record sales transactions and collect GST from customers.
 2. Purchase Ledger: Record purchase transactions and claim input tax credit on purchases.
 3. Input Tax Credit Ledger: Track and claim input tax credit on eligible purchases.
 4. Output Tax Ledger: Track and pay output tax on sales transactions.
 5. GST Payable Ledger: Track and pay GST liability to the government.
 Vouchers:
 1. Sales Voucher: Record sales transactions and calculate the GST amount.
 2. Purchase Voucher: Record purchase transactions and calculate the input tax credit.
 3. Payment Voucher: Record payments made for GST liability.
 4. Receipt Voucher: Record receipts received for GST refunds or input tax credit.
 These ledgers and vouchers are essential for maintaining accurate records and ensuring compliance with GST regulations in BUSY.

If you entered the OTP but it said it was invalid, you need to follow the below steps:
 Step 1: First, confirm that the GST portal user name should be mentioned in the GST/VAT option. To confirm this, go to Administration, then select Configuration, then select Features & Options.
 then select the GST/VAT option, in which you have to mention the GST portal user name.
 Step 1: First, you need to set API access from your GST portal.
 Step 2: Login to your GST portal and go to the profile. Click on the Manage API Access option, then give it 30 days of access.
 Step 3: Open a company go to the GST misc. utilities option and open the download GSTR json data report and download the GSTR 1, 2A, 2B, and 3B reports month-wise. At that time, you will get the correct OTP option.

No, it is not correct to show up in BUSY HSN or tax issues. To check this, you need to follow the below steps:
Step 1: You have to check the GST report to view the HSN or tax issue from Display, then select GST Reports, then select GST Returns.
Step 2: then select GSTR-1, then select the date range. After selecting the date range, press OK or F2 to load the report.
Step 3: After loading the report, you can view the HSN code-wise report.
Step 4: Here you can see the HSN-wise report, and it will show the invalid transaction entry for the HSN code and tax, so you can correct it.
Step 5: Also, you can validate the HSN code from transactions, then select GST Misc. Utilities, then select Validate HSN Online.
Step 6: then select Load the Report, validate the HSN, and correct the invalid HSN code.