Frequently Asked Questions

If gst invoices saved are not showing properly in gst reports,follow these steps
 Step 1 Just open the invoice which is not reflecting in gst reports properly
 Step 2 Check all details are mentioned correctly like date,party and other item details
 Step 3 Check sale type is selected properly and on sale type,use alt+M shortcut key to open it and check all gst accounts are tagged properly and it affects gst reports,then save it
 Step 4 Check in item by opening it in modify mode,tax category is tagged in it and then save
 Step 5 Check in bill sundry if tax applied in proper and then resave voucher and check in gst reports
 Step 6 Also you can update gst report under housekeeping option if all invoices are not updated in gst reports and then check in relevant section in gst reports
 Note:Before making any changes,must take backup of company

If your gst entries passed manually not reflecting in gst summary here are some below reasons you can check and verify:
 Step 1: Your voucher is not entered with correct sale purhase type. 
 Step 2: If you had enabled Skip in GST reports option in your sale purchase type the also the voucher will not reflect in gst summary. 
 Step 3: If your accounting entry such as Debit Credit notes without items, Registered expense entries are entered with not applicable gst nature. 
 Step 4: Also the voucher will not reflect if your CGST SGST lGST ledger are not properly created, like it should be tagged under group Duties and Taxes and tax type as CGST SGST IGST respectively. Step 5: If there is voucher related to RCM so ensure that Post consolidated voucher must be posted then the RCM entry will reflect in RCM section GST summary.

Here's a step-by-step process to help you reconcile the differences:
 Step 1: Start by thoroughly reviewing the monthly sales reports Step 2; Verify the accuracy of data entry for each transaction in your accounting system
 Step 3: Look for any duplicate entries or accidental double counting of sales transactions.
 Step 4: Verify that all payments from customers have been correctly recorded and matched with the corresponding invoices.
 Step 5: Double-check tax calculations, including GST or other applicable taxes, to ensure they are accurate.
 Step 6: If you have inventory-related sales, ensure that inventory adjustments, stock movements, and cost of goods sold are accurately reflected.
 Step 7: If your sales are linked to bank transactions, reconcile your bank statements to make sure all income is correctly accounted for.
 Step 8 :Confirm that the sales data in each report corresponds to the correct reporting period. Ensure there are no date-related errors.

To record the GST payment properly in the last year in BUSY then you have to pass the below entry.
 Step 1: Click on Transactions
 Step 2: Then Payment
 Step 3: Then Add
 Step 4: Select the date for which month you have done the GST payment. 
 Step 5: Then select the GST Nature as GST payment to the government,If you have done the payment in same month then DEBIT the GST output account and CREDIT the cash or bank account.
 Step 6: If you have done the payment in the next month then you need to pass the two entries. One is with creating as liability account by name GST payable under Current liability. DEBIT the GST output account and CREDIT the GST payable account. Second entry will be with GST nature as not applicable, DEBIT the GST payable account and CREDIT the cash or bank account.

To link BUSY with gst portal and download gst data and reconcile it then follow the given steps:
 Step 1: Go to Administartion menu 
 Step 2: Click on configuration 
 Step 3: Then click on Feature and option 
 Step 4: Then click on GST/VAT feature 
 Step 5: Then mention gst no. in GSTIN field and mention gst portal user name in the same field given in the feature
 Step 6: Then click on Ok button to save the configurationa nd link BUSY with portal 
 Step 7: Then go to transaction menu 
 Step 8: Then click on gst misc. utilities 
 Step 9: Then click on download gstr json data 
 Step 10: After succesfully downloaded the data, click on Reconcile gstr data 
 Step 11: Then select particular return and reconcile it with party wise and voucher wise as per your requirement

To Redownload GSTR Report for Reconcile You can follow some steps:
 Step 1: Go to the Transaction tab and click on GST Misc.Utilities. 
 Step 2: After click on GST Misc.Utilities select the Download GSTR JSON Data option. 
 Step 3: After select the Download GSTR JSON Data option you have to click on the type of GSTR Return For which you want to Reconcile your GSTR Returs and then double click on Saved option near to date download JSON and then click on the Redownload option or can click on Remove Option then OTP will be sent to Your Registratered mail and contact no. on Gst Portal and your GSTR Json will become save after enter OTP. 
 Step 4: To access this downloaded GSTR JSON Data Go to the Reconcile GSTR Data Option just below the Download GSTR JSON Data option And select GST Return type.

To select GST Payable account while making GST payment voucher in BUSY, you need to follow the below steps: 
 Step 1: Open the GST Summary section 
 Step 2: While in the GST Summary, press the F4 key on your keyboard. 
 Step 3: Select Adjustment or Payment Option 
 Step 4: A message box will appear, allowing you to select the type of voucher you want to post. 
 Step 5 : The available options typically include Regular GST Payment . 
 Step 6: Select this option when you need to make voucher entry to your GST data. 
 Step 7: After selecting the voucher type, you'll be prompted to enter the necessary details. 
 Step 8: Once you've entered the required information, save and post the voucher. 
 Step 9: This will update your GST ledger and balances based on the adjustments or payments made.

Here are some reasons that your voucher entries passed for the month are not showing in gst summary report are metioned below:
 Step 1: Your voucher is not entered with correct sale purhase type.
 Step 2: If you had enabled Skip in GST reports option in your sale purchase type the also the voucher will not reflect in gst summary.
 Step 3: If your accounting entry such as Debit Credit notes without items, Registered expense entries are entered with not applicable gst nature.
 Step 4: Also the voucher will not reflect if your CGST SGST lGST ledger are not properly created, like it should be tagged under group Duties and Taxes and tax type as CGST SGST IGST respectively.
 Step 5: If there is voucher related to RCM so ensure that Post consolidated voucher must be posted then the RCM entry will reflect in RCM section GST summary.

You can use our ITC tagging features for generating ITC correct report in which you can specify claimed or pending status for ITC in BUSY respectively you will get the result in report.
 Please follow below steps for using ITC tagging in BUSY:
 Step 1: Go to transaction menu
 Step 2: Then click on gst misc. utilities option
 Step 3: Then go to monthly ITC tagging as per gstr2a or 2b
 Step 4: Then open the report for that month you want to change the status in BUSY
 Step 5: Then after opening the report you have to press F4 shortcut key 
 Step 6: Then you will be able to update the status of your 
 itc to claimed or pending as per requirement and save it.
 Step 7: You can check gst summary/3b as per the itc tagging from display menu then gstr report option.

To troubleshoot GST returns submission error in BUSY follow this:
 Step 1: Make sure you have do all the entries properly
 Step 2: Always check errors in transaction,error in document summary and error in Hsn summary then proceed for GST return file generation
 Step 3: Make sure you are using latest version of BUSY
 Step 4: If you are doing GST return process through Government template make sure you have downloaded the latest tool from GST portal
 Step 5: In case of direct upload make sure internet connectivity should be proper ,You need to specify GST portal username in GST/VAT configuration and make sure API access should be enable from GST portal
 Step 6: You can also check the mistakes or errors in gst audit report section under display menu 
 Step 7: If still same issue persist check the error description and try to solve this accordingly