Frequently Asked Questions

The HSN code validation option may not be available in BUSY when generating the GST return due to 
 Step 1 : Software limitation or a specific version of the software being used.
 Step 2: CHeck user rights
 Step 3 : CHeck BLS active
 Step 4: It is recommended to update the software to the latest version to ensure all features, including HSN code validation, are available.

The RCM entry not showing automatically in 3B reports even after posting due to inproper 
 Consolidate RCM entry to solve the issue follow the steps 
 Step1 go to transaction menu and click on GST misc utilities 
 Step2 click on check post consolidate RCM then select monthly and select the month 
 Step3 Press F4 to post consolidate RCM and save the auto generated entry

To check separate local and interstate sale in gst report then follow the given steps :
 Step 1: Go to Display menu 
 Step 2: Click on gst report 
 Step 3: Then click on gst register 
 Step 4: Then click on sale register option 
 Step 5: Then select Local or central separately 
 Step 6: Then you can check report of teh same

If you want to link your GSTIN for e filing then please follow the given steps
 Step 1: Go administration menu then configuration menu then feature options.
 Step 2: Then GSTVAT then enter gstin then enter GST portal user name then 
 save the configuration.
 Step 3: Then enable the API access in the gst portal.
 Step 4: Now your gstin has been link with portal.

Sales returns might be missing in the GST sales register in BUSY for a few simple reasons:
 Step 1: Mistakes in Data Entry
 Step 2: If you put sales returns in the wrong account, they won't appear in the GST sales register.
 Step 3: If the date of the sales return is incorrect . 
 Step 4: Check the Sales return adjustment entry with original invoice .

If you can't see the tax audit report on your BUSY dashboard, it might be due to several reasons:
 Step 1: Your user account may not have the required User rights
 Step 2: Ensure that you have entered the relevant data correctly. Step 3: Ensure that you are using the correct version of BUSY
 Step 4: Some features may be restricted based on your subscription.Check BLS validity.

To fix this error, you should take the following steps:
 Step 1: Double-check the folder path you've specified for saving the exported report. 
 Step 2: Ensure that the folder path and name do not contain any special characters, spaces
 Step 3: Select a directory or folder that has the necessary permissions for file creation
 Step 4: On Windows, you can try running BUSY as an administrator

Here is a guide to help you resolve GSTR-1 filing issues in BUSY: 
 Step 1: identify the specific issue or error you are encountering when filing GSTR-1. 
 Step 2: Carefully review your data entries within BUSY
 Step 3: Update voucher GST Summary
 Step 4: Once you are confident that your GSTR-1 data is update and complete, regenerate the GSTR-1 file and prepare it for filing.

Unable to fully adjust IGST credit. 
 1.Reason:In GST, credit balance indicates liability. 
 When adjusting GST via F4 key in GST summary, it only offsets available input credit against output liability. 
 If output liability exceeds available input credit, a balance remains after adjustment. 
 2.Resolution:Check and balance output liability. 
 Adjust input credit accordingly to cover the excess output liability and resolve the issue.

Yes there is a way to identify HSN codes mentioned in inventory items are valid or not 
 To validate HSN codes entered correctly for all inventory items in BUSY you need to follow 
 the steps 
 Step1 Go to administration menu and click on GST misc utilities 
 Step2 Click on validate HSN online 
 Step3 select all transacted HSN and select all then validate