Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to download GST reports from the portal but am unable to. What steps should I take?

To download GST reports from the portal, follow these steps:
Step 1 : Log in to the GST portal using your credentials.
Step 2 : Navigate to the Reports section.
Step 3 : Select the type of report you want to download (e.g., GSTR-1, GSTR-2, GSTR-3).
Step 4 : Choose the desired date range for the report.
Step 5 : Click on the Download or Generate button to initiate the report generation.
Step 6 : Once the report is generated, you can download it in the desired format (e.g., PDF, Excel).
If you are still unable to download the reports, please check your internet connection and ensure that you have the necessary permissions and access rights on the portal. If the issue persists, you may need to contact the GST portal's technical support for further assistance.

I want the opening and closing values to match after adjustments. What entries will help me achieve this?

To ensure that the opening and closing values match after adjustments, you may need to make adjusting entries to rectify any discrepancies. Follow the below steps for GST adjustment entry:
Step 1: Go to Display section then click on GST Report option.
Step 2: Now choose GST summary then specify date range of particular month and open the report.
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher. If there is a credit balance, you will need to pay the tax to the government. Conversely, if there is a debit balance, it will be carried forward to the next month.

The cross-adjustment entries are not calculating properly in the software. What could be the reason?

If cross adjustment entries are not calculating properly in the software, may be there is some incorrect data entry. Double check the data entered for cross-adjustment entries. Further, you can follow the below steps for GST Adjustment entries: 
Step 1: Go to Display section then click on GST Reports and then select GST summaries option.
Step 2: Now choose GST summary then specify the date range of the particular month and open the report.
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for adjusting your input and output taxes and then cross adjustments after that you can pass payment entry if output is available.

I am trying to generate the GST report for a particular month, but it's not showing any data. What could be the reason, and how can I fix this?

to generate the GST report for a particular month follow these steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Registers
Step 5: Look for the Gst Sales register Report option, and click on it to access this specific report
Step 6: There is option to the open report Bill Wise / Item Wise / Combined .
Step 7: you can select as Bill wise option .
Step 8: This report will display a breakdown or bifurcation of the output tax data based on tax rates
Step 9: specify the date range

I want to identify transactions that are reported in my GSTR- but not showing up in my GSTR-A. What is the process to do this reconciliation?

Here's a step-by-step process to help you identify transactions that are reported in your GSTR-1 but not showing up in your GSTR-2A:
Step 1: GSTR-1: This is your outward supply return. It contains details of all your sales transactions.
Step 2: GSTR-2A: This is the auto-generated purchase return that is populated based on the GSTR-1 filings of your suppliers.
Step 3: Export your GSTR-1 data in the required format (typically Excel or CSV).
Step 4: Download your GSTR-2A data as well from thetransaction menu and then GST misc. Utilities . Select download GSTR Data.
Step 5: Compare the invoice numbers from GSTR-1 and GSTR-2A
Step 6 : Compare data party wise in reports
Step 7: Once the missing invoices are reflected in your GSTR-2A, claim the Input Tax Credit based on these invoices.

I want to adjust my IGST input credit against my output IGST liability. How can I do this adjustment entry in BUSY?

Here's a general process for cross-utilization of input IGST credit against output CGST and SGST liability in BUSY:
Step 1: Open the GST Summary section
Step 2: While in the GST Summary, press the F4 key on your keyboard.
Step 3: Select Adjustment or Payment Option
Step 4: A message box will appear, allowing you to select the type of voucher you want to post.
Step 5 : The available options typically include Cross Adjustment.
Step 6: Select this option when you need to make adjustments to your GST data.
Step 7: After selecting the voucher type, you'll be prompted to enter the necessary details. Step 8: Once you've entered the required information, save and post the voucher.
Step 9: This will update your GST ledger and balances based on the adjustments or payments made.

How can I adjust Input Tax Credit between CGST, SGST, and IGST in BUSY? What is the process to do this?

Here's a general process for cross-utilization of input IGST credit against output CGST and SGST liability in BUSY:
Step 1: Open the GST Summary section
Step 2: While in the GST Summary, press the F4 key on your keyboard.
Step 3: Select Adjustment or Payment Option
Step 4: A message box will appear, allowing you to select the type of voucher you want to post.
Step 5 : The available options typically include Cross Adjustment.
Step 6: Select this option when you need to make adjustments to your GST data.
Step 7: After selecting the voucher type, you'll be prompted to enter the necessary details. Step 8: Once you've entered the required information, save and post the voucher.
Step 9: This will update your GST ledger and balances based on the adjustments or payments made.

Can we check or validate mutiple GSTIN in bulk and can we export party account list with GSTIN in excel

A: Yes, please follow the below steps to validate multiple GSTIN in bulk :
Step 1: Go to Transaction menu
Step 2: Click on gst misc. utilities
Step 3: Press enter on validate GSTIN online
Step 4: Click on multiple GSTIN then select all master/group of account master
Step 5: then load data and the select all then validate
B: Yes, Please follow the below steps:
Step 1: Go to administration menu
Step 2: Click on master
Step 3: Press enter on account option
Step 4: Click on list then click on screen and standard
Step 5: Select All account/group of account
Step 6: Specify Y for show gst details and then press alt+E
Step 7: Select format Excel then specify the export file location and then export

Why am I unable to do cross-utilization of input IGST credit against output CGST and SGST liability in BUSY?

Here's a general process for cross-utilization of input IGST credit against output CGST and SGST liability in BUSY:
Step 1: Open the GST Summary section
Step 2: While in the GST Summary, press the F4 key on your keyboard.
Step 3: Select Adjustment or Payment Option
Step 4: A message box will appear, allowing you to select the type of voucher you want to post.
Step 5 : The available options typically include Cross Adjustment.
Step 6: Select this option when you need to make adjustments to your GST data.
Step 7: After selecting the voucher type, you'll be prompted to enter the necessary details. Step 8: Once you've entered the required information, save and post the voucher.
Step 9: This will update your GST ledger and balances based on the adjustments or payments made.

I need to know which HSN codes have % free items in BUSY. How can I generate this report?

I need to know which HSN codes have 12% free items in BUSY , but you need to filter free item from the report , please follow the below steps : 
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Data and Genate the report .
Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates
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