Frequently Asked
Questions

Q: How often do HSN codes get updated? Do I need to check for changes periodically?

Yes , you need to check HSN code regularly to avoit error during creating Ewaybill, Einvoice and GST return filling.

Q: Will changing GST number affect my existing bills that are already done in the software?

No, changing the GST number will not affect the existing bills that are already done in the BUSY accounting software.

Q: Do I need to have Microsoft Excel installed to generate GSTR reports in BUSY?

Certainly, you do not require Microsoft Excel to be installed in order to generate GSTR reports within the BUSY software.

Q: My Gst report balance is not auto updating . What can i do ?

You can run update gst voucher summary from housekeeping option after backup further contact to our support helpline no 8282828282

Q: I'm having issues with incorrect/incomplete data in my reports, what should I do?

Please provide more details as which report are you looking at and what details are incomplete or incorrect in BUSY?

Q: What are the different audit report options in BUSY?.

There are different audit report options in BUSY they are Ewaybill and E invoice audit report and GST audit Report

Q: Does GSTR- only cover purchase entries?

In Gstr 2 cover all purchase , purchase Return, Registered Expense (B2B),Rcm Expense,and debit or credit note Received against purchase.

Q: I am unable to find the GST payment details for a particular purchase in the exported Excel sheet. What should I do to see this information?

GST payment details is not a part of purchase register, it shows the tax amount applied in the purchase voucher.

Q: The accounting software is not allowing me to make changes to prior period entries. How can I edit or cancel entries made in previous months?

Cant make changes due to: Step 1 : User rights Step 2 : Audit trial Step 3 : Voucher approval

Q: The auto-download feature is causing BUSY to crash when attempting to download the JSON file. What steps can I take to fix this?

If crash while download JSON: Step 1 : Update BUSY Step 2 : Check internent Step 3 : Check space

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How often do HSN codes get updated? Do I need to check for changes periodically?

Yes , you need to check HSN code regularly to avoit error during creating Ewaybill, Einvoice and GST return filling.

Will changing GST number affect my existing bills that are already done in the software?

No, changing the GST number will not affect the existing bills that are already done in the BUSY accounting software.

Do I need to have Microsoft Excel installed to generate GSTR reports in BUSY?

Certainly, you do not require Microsoft Excel to be installed in order to generate GSTR reports
 within the BUSY software.

My Gst report balance is not auto updating . What can i do ?

You can run update gst voucher summary from housekeeping option after backup further contact to our support helpline no 8282828282

I'm having issues with incorrect/incomplete data in my reports, what should I do?

Please provide more details as which report are you looking at and what details are incomplete or incorrect in BUSY?

What are the different audit report options in BUSY?.

There are different audit report options in BUSY they are Ewaybill and E invoice audit report and GST audit Report

Does GSTR- only cover purchase entries?

In Gstr 2 cover all purchase , purchase Return, Registered Expense (B2B),Rcm Expense,and debit or credit note Received against purchase.

I am unable to find the GST payment details for a particular purchase in the exported Excel sheet. What should I do to see this information?

GST payment details is not a part of purchase register, it shows the tax amount applied in the purchase voucher.

The accounting software is not allowing me to make changes to prior period entries. How can I edit or cancel entries made in previous months?

Cant make changes due to:
 Step 1 : User rights
 Step 2 : Audit trial
 Step 3 : Voucher approval

The auto-download feature is causing BUSY to crash when attempting to download the JSON file. What steps can I take to fix this?

If crash while download JSON:
 Step 1 : Update BUSY
 Step 2 : Check internent
 Step 3 : Check space

Frequently AskedQuestions