Frequently Asked
Questions

Q: My customer has entered a different taxable value in Tally than what was filed on GST portal. How can I find vouchers in Tally where taxable value does not match the amount filed on GST portal?

If you want to match the taxable value of tally with the GST portal you need to consult to tally support.

Q: After fixing mismatches between GSTR and GSTR B for past months by making changes in subsequent returns, why do the mismatches still appear in the GSTR file for those previous months?

Mismatch still appear in GSTR1: Step 1 : Time difference Step 2 : Data update delay Step 3 : mistake report

Q: I am not able to find the audit reports in the specific folder where they are supposed to be saved. Where does the software store the generated reports?

By default BUSY Software will export any report to the same drive and folder BUSY is installed in, for example C/BUSYWin.

Q: The GST tax amount on some bills is missing in the software even though it was filed correctly in the portal. Why is the data not synced properly?

Unfortunately, there is no option to view total taxes paid at each rate without using a filter in the purchase report.

Q: I am unable to adjust or set off my GST liability through payment entries. What is the right way to do this adjustment in BUSY?

To adjust GST liability through payment entries in BUSY, select the RCM payment from F4 and post the payment entry directly.

Q: I am unable to see the GST details in the purchase and sales vouchers made under the composite scheme. What should I check?

Check if the GST details are enabled in the voucher configuration for both purchase and sales vouchers under the composite scheme.

Q: My purchases and input GST are less than sales and output GST. How is this possible? Shouldn't input be more than output?

This is possible if the company has purchased less and sold more, resulting in less input GST and more output GST.

Q: The GST number is missing from my purchase register printout. How can I add the supplier's GST number to the purchase register?

for print GST number in purchase register printout you need to enabled show party TIN/GSTIN no option while open purhase register

Q: When I try to tag ITC as Yes/No, the opening balance disappears. Why does tagging ITC impact the opening balance visibility?

If you tag your ITC it may change your GST reports figures but it will not disappears the opening balance visibility

Q: I downloaded the Cash Ledger and Credit Ledger reports in BUSY How can I check the closing balances in these ledgers

Pls Follow the Below Steps : Step 1: Display Menu Step 2: GST Reports Step 3: GST Register Step 4: Electronic Cash and Credit Ledger

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My customer has entered a different taxable value in Tally than what was filed on GST portal. How can I find vouchers in Tally where taxable value does not match the amount filed on GST portal?

If you want to match the taxable value of tally with the GST portal you need to consult to tally support.

After fixing mismatches between GSTR and GSTR B for past months by making changes in subsequent returns, why do the mismatches still appear in the GSTR file for those previous months?

Mismatch still appear in GSTR1:
 Step 1 : Time difference
 Step 2 : Data update delay
 Step 3 : mistake report

I am not able to find the audit reports in the specific folder where they are supposed to be saved. Where does the software store the generated reports?

By default BUSY Software will export any report to the same drive and folder BUSY is installed in, for example C/BUSYWin.

The GST tax amount on some bills is missing in the software even though it was filed correctly in the portal. Why is the data not synced properly?

Unfortunately, there is no option to view total taxes paid at each rate without using a filter in the purchase report.

I am unable to adjust or set off my GST liability through payment entries. What is the right way to do this adjustment in BUSY?

To adjust GST liability through payment entries in BUSY, select the RCM payment from F4 and post the payment entry directly.

I am unable to see the GST details in the purchase and sales vouchers made under the composite scheme. What should I check?

Check if the GST details are enabled in the voucher configuration for both purchase and sales vouchers under the composite scheme.

My purchases and input GST are less than sales and output GST. How is this possible? Shouldn't input be more than output?

This is possible if the company has purchased less and sold more, resulting in less input GST and more output GST.

The GST number is missing from my purchase register printout. How can I add the supplier's GST number to the purchase register?

for print GST number in purchase register printout you need to enabled show party TIN/GSTIN no option while open purhase register

When I try to tag ITC as Yes/No, the opening balance disappears. Why does tagging ITC impact the opening balance visibility?

If you tag your ITC it may change your GST reports figures but it will not disappears the opening balance visibility

I downloaded the Cash Ledger and Credit Ledger reports in BUSY How can I check the closing balances in these ledgers

Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: GST Reports
Step 3: GST Register
Step 4: Electronic Cash and Credit Ledger

Frequently AskedQuestions