Frequently Asked
Questions

Q: How do I check if my invoices are properly tagged and I can claim input credit for them?

To check if all invoices are properly tagged and can claim input credit for them, you need to follow these steps: Step 1: Open the Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period and open the report. Step 3: The report will show you all the transactions and also show the ITC Status and make sure all invoice status showing as claimed. Step 4: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period. Step 5: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging? The report will generate will all the ITC that you have tagged in the selected period.

Q: How to show discount and other charges in invoices and GST returns in BUSY?Some invoice details are missing in the GSTRHow can I add them?

If you want to show discount and other charges in invoices then please follow the given steps Step 1: Please create discount bill sundry and for other charges. Step 2: Apply it while creating bill in the bill sundry option and save. Step 3: Then it will show in the invoice. If some invoice details are missing in GSTR 1 then please follow the given steps Step 1: Ensure you have applied the tax in that voucher Step 2: Please open item master in modify mode and check skip in gst report must be set as N. Step 3: GST nature should not set as not applicable. Step 4: Make sure in sale type skip in gst report must be set as N.

Q: I want to see details of both sales and purchase in the HSN summary report in BUSY. What settings do I need to configure?

HSN summary report is not displaying purchase payments, you can follow these steps to address the issue and ensure that purchase payments are included: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: I am trying to reconcile my GSTR- and GSTR-B reports, but the taxable values are not matching. What should I check to resolve this?

To reconcile my GSTR-1 and GSTR-3B reports, but the taxable values are not matching,please follow below steps : Step 1: Double-check all invoices, sales, and purchase data to make sure they are correctly recorded. Step 2: Check if the tax category or rates used in GSTR-1 and GSTR-3B match for each transaction. Step 3 : Reconcile individual invoices to ensure that the data in both reports Step 4: Review the ITC claimed in GSTR-3B and verify if it corresponds to the data in GSTR-1. Step 5: Consider any discounts, adjustments, or additional charges that may affect the taxable value. Step 6: Verify if any supplies are exempt from GST Step 7 : Check HSN codes and SAC used in both reports match for each transaction.

Q: I made a direct GST payment without doing input/output and cross adjustment first. Now my books are not tallying. What should I do?

If you make direct GST payments without performing input/output adjustment and cross adjustment, your books will not tally. Performing these adjustments is essential to obtain an accurate figure of GST payable. To made GST adjustment entries in BUSY, follow these steps: Step 1: Go to Display section then click on GST summaries option. Step 2: Now choose GST summary then specify data range and open the report Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher. Step 4: After making all the required entries, Your GST credit balance will be adjusted.

Q: I want to analyze my GST reports date-wise. What is the process to do this?

In Every GST Report have option of selection Date range for example we want to generate Sales Register with date range. Kindly follow the following steps Step 1: Go to Display Menu. Step 2: Click on GST Reports option Step 3: Under GST Reports click on Sales Register option. Step 4: Choose the option register to be shown as Local, Central, Combined. Step 5: Selected Combined option. Step 6: click on Bill-wise option Step 7: Select Both B2B and B2C option. Step 8: on sales register (Bill-Wise) report window you will get Date range option. Step 9: Choose option as you required Voucher Series, Account Master Range, Date Range. Step 10: Click on OK. Confirm your selections and generate the Sales Register report with the specified parameters.

Q: I am unable to understand the tax calculation in the summary report. The tax-free item is showing as taxable. How can I fix this?

If a tax free item is displaying as taxable with a tax amount in the summary report in BUSY, it may be attributed to an incorrect data entry. It is recommended to double-check the data for accuracy, ensuring that the tax rate is correctly tagged in the item master. Additionally, verify that the sale or purchase type is accurately selected in the voucher entry. To view GST Summary report with the tax rate wise bifurcation, follow these steps: Step 1: Go to Display section then click on GST Reports and then select GST summaries option. Step 2: Now choose GST summary then specify the date range of the particular month. Step 3: Enable show tax rate wise bifurcation and open the report.

Q: I want to view supply outward register in BUSY. But I am unable to find this report. How can I generate supply outward register?

To view supply outward register in BUSY , follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Registers from the available options. Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports Step 6: Select the relevant sub-report based on your requirements. Step 7: In this selected report, you will find the bill wise option to view the report . click it on . Step 8: Click ALT+E to export of the report. Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

Q: My purchase registers are not showing tax amounts for exempted transactions. How can I get tax details for exempted purchases too?

To generate show the separate register reports for exempted and taxable purchases reports BUSY, Here's how you can do it: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Registers Reports Step 5: Look for the purchase register Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Rate Wise input Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

Q: I need to provide separate register reports for exempted and taxable purchases to auditors. How can I generate these?

To generate show the separate register reports for exempted and taxable purchases reports BUSY, Here's how you can do it: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Registers Reports Step 5: Look for the purchase register Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Rate Wise input Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

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How do I check if my invoices are properly tagged and I can claim input credit for them?

To check if all invoices are properly tagged and can claim input credit for them, you need to follow these steps:
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period and open the report.
Step 3: The report will show you all the transactions and also show the ITC Status and make sure all invoice status showing as claimed.
Step 4: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
Step 5: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
The report will generate will all the ITC that you have tagged in the selected period.

How to show discount and other charges in invoices and GST returns in BUSY?Some invoice details are missing in the GSTRHow can I add them?

If you want to show discount and other charges in invoices then please follow the
 given steps
 Step 1: Please create discount bill sundry and for other charges.
 Step 2: Apply it while creating bill in the bill sundry option and save.
 Step 3: Then it will show in the invoice.
 If some invoice details are missing in GSTR 1 then please follow the given steps
 Step 1: Ensure you have applied the tax in that voucher
 Step 2: Please open item master in modify mode and check skip in gst report
 must be set as N.
 Step 3: GST nature should not set as not applicable. 
 Step 4: Make sure in sale type skip in gst report must be set as N.

I want to see details of both sales and purchase in the HSN summary report in BUSY. What settings do I need to configure?

HSN summary report is not displaying purchase payments, you can follow these steps to address the issue and ensure that purchase payments are included:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I am trying to reconcile my GSTR- and GSTR-B reports, but the taxable values are not matching. What should I check to resolve this?

To reconcile my GSTR-1 and GSTR-3B reports, but the taxable values are not matching,please follow below steps : 
 Step 1: Double-check all invoices, sales, and purchase data to make sure they are correctly recorded.
 Step 2: Check if the tax category or rates used in GSTR-1 and GSTR-3B match for each transaction.
 Step 3 : Reconcile individual invoices to ensure that the data in both reports
 Step 4: Review the ITC claimed in GSTR-3B and verify if it corresponds to the data in GSTR-1. 
 Step 5: Consider any discounts, adjustments, or additional charges that may affect the taxable value.
 Step 6: Verify if any supplies are exempt from GST
 Step 7 : Check HSN codes and SAC used in both reports match for each transaction.

I made a direct GST payment without doing input/output and cross adjustment first. Now my books are not tallying. What should I do?

If you make direct GST payments without performing input/output adjustment and cross adjustment, your books will not tally. Performing these adjustments is essential to obtain an accurate figure of GST payable.
 To made GST adjustment entries in BUSY, follow these steps:
 Step 1: Go to Display section then click on GST summaries option.
 Step 2: Now choose GST summary then specify data range and open the report
 Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
 Step 4: After making all the required entries, Your GST credit balance will be adjusted.

I want to analyze my GST reports date-wise. What is the process to do this?

In Every GST Report have option of selection Date range for example we want to generate Sales Register with date range. Kindly follow the following steps
 Step 1: Go to Display Menu.
 Step 2: Click on GST Reports option
 Step 3: Under GST Reports click on Sales Register option.
 Step 4: Choose the option register to be shown as Local, Central, Combined.
 Step 5: Selected Combined option.
 Step 6: click on Bill-wise option
 Step 7: Select Both B2B and B2C option.
 Step 8: on sales register (Bill-Wise) report window you will get Date range option.
 Step 9: Choose option as you required Voucher Series, Account Master Range, Date Range.
 Step 10: Click on OK. Confirm your selections and generate the Sales Register report with the specified parameters.

I am unable to understand the tax calculation in the summary report. The tax-free item is showing as taxable. How can I fix this?

If a tax free item is displaying as taxable with a tax amount in the summary report in BUSY, it may be attributed to an incorrect data entry. It is recommended to double-check the data for accuracy, ensuring that the tax rate is correctly tagged in the item master. Additionally, verify that the sale or purchase type is accurately selected in the voucher entry. 
 To view GST Summary report with the tax rate wise bifurcation, follow these steps: 
 Step 1: Go to Display section then click on GST Reports and then select GST summaries option. 
 Step 2: Now choose GST summary then specify the date range of the particular month. 
 Step 3: Enable show tax rate wise bifurcation and open the report.

I want to view supply outward register in BUSY. But I am unable to find this report. How can I generate supply outward register?

To view supply outward register in BUSY , follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Registers from the available options.
 Step 5: Within the GST registers report, you will find options for various sales and purchase registers , including supply Inward and supply outward reports 
 Step 6: Select the relevant sub-report based on your requirements.
 Step 7: In this selected report, you will find the bill wise option to view the report . click it on . 
 Step 8: Click ALT+E to export of the report.
 Step 9 : Select the specific format you want to export like excel , pdf , html and proceed .

My purchase registers are not showing tax amounts for exempted transactions. How can I get tax details for exempted purchases too?

To generate show the separate register reports for exempted and taxable purchases reports BUSY, Here's how you can do it:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Registers Reports
 Step 5: Look for the purchase register Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise input Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

I need to provide separate register reports for exempted and taxable purchases to auditors. How can I generate these?

To generate show the separate register reports for exempted and taxable purchases reports BUSY, Here's how you can do it:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Registers Reports
 Step 5: Look for the purchase register Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise input Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

Frequently AskedQuestions