Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
The upload shows error that I have not mentioned the HSN code. How do I add it correctly?
To add it correctly, you need to follow the below steps:
Step 1: Go to Transactions and click on GST Misc. Utilities.
Step 2: Click on Validate HSN Online. You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
Step 3: If you selected the Multiple HSN option, select all items and click on Load Data.
Step 4: Select the All option and click on Validate Online.
Step 5: Also, you can do validation for the single item master, modify the item master, and click on validate hsn code.
Step 6: then you correct the HSN code in item master, which is the embedded HSN code.
I want to provide feedback about BUSY product and services. What is the process to submit my feedback?
To provide feedback about BUSY product and services, you can follow these steps:
1. Visit the BUSY website or log in to your account.
2. Look for the "Feedback" or "Contact Us" section.
3. Click on the provided link or button to access the feedback form.
4. Fill out the form with your feedback, including any specific details or suggestions.
5. Submit the form.
6. Alternatively, you can also send an email to the provided email address for feedback.
7. Make sure to provide clear and concise feedback to help improve the product and services.
Please note that the exact process may vary, so it's recommended to refer to the BUSY website or contact their customer support for specific instructions on submitting feedback.
Why do some sales vouchers not accurately reflect in the total sales count and amount in BUSY?
Sales vouchers in BUSYmay not accurately reflect in the total sales count and amount for several reasons. Here are common causes of discrepancies:
Step 1: Incorrect or incomplete data entry can lead to discrepancies
Step 2: Sales vouchers should be assigned to the appropriate sales ledger.
Step 3: The date range chosen for generating sales reports is crucial.
Step 4: Exempt or zero-rated sales may not be included in the total sales amount if they are not categorized as such. Step 5: Review the report settings for any filters that may exclude vouchers.
Step 6: Accidental data deletion or database corruption can result in missing sales vouchers. Step 7 :Certain accounting adjustments, such as credit notes or sales returns, may reduce the total sales amount.
How do I check my previous year IGST input credit entries in BUSY to identify incorrect postings?
To check your previous year IGST (Integrated Goods and Services Tax) input credit entries in BUSY to identify incorrect postings, follow these steps:
Step 1: Go to Previous year use change F.Y from administration menu . Step 2 :Choose the date range that corresponds to the previous year you want to review. Step 3: Examine each transaction within the report to identify any potential errors or discrepancies. step 4: Run Update GST voucher summary utility from house keeping . Step 5: Correct tax rates.
Step 6:Proper categorization of expenses or purchases.
Step 7: Accurate supplier GSTIN details.
Step 8; Cross-adjustment the transactions in the BUSY software GST data .
Step 9: Reconcile the balances in your ledger to ensure they align with your corrected entries.
How do I apply discounts and credit notes for invoices in BUSY? Where can I configure this?
apply discounts and credit notes for invoices in BUSY, Here's a step-by-step guide to ensure their proper reflection:
Step 1: Sales return from transaction menu
Step 2 : Assign the appropriate tax rates to sales return , especially if they involve GST.
Step 3: Apply discount in bill sunadry and save the voucher
Step 4 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
Step 5 : Report based on the relevant tax period (usually a month or a quarter)
Step 6 : When you generate the GSTR-1 report, it should automatically include the credit notes
Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.
Why is the taxable sales amount different in my GSTR return versus my profit & loss statement for the same period, even though my tax liability is matching? How can I find the cause?
the taxable sales amount different in my GSTR1 return versus my profit & loss statement for the same period, ,Here are steps to help you resolve the issue:
Step 1: Verify that the amounts, tax codes, and GST details are accurately entered.
Step 2: Make sure that invoices are correctly matched.
Step 3 : Run the Update master balance utility from House-Keeping menu .
step 4: Ensure there are no duplicate entries that may be affecting the balance.
Step 5: Check the reporting period of the GST Summary report.
Step 6 : Update the GST Voucher Summary from house keeping menu .
Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records
There seems to be an issue with credit amounts not reflecting properly in my gst reports as per ledger balances. What could be the reason for this?
In case if tax payable amount is not matching ledger balance in gst summary,follow these steps
Step 1 First of all,check the report in short range
Step 2 Then on particular date,check all cgst,sgst and igst entries.
Step 3 In all tax entries of adjustemnt,check gst nature,as if it will be not applicable,then it will affect on ledger not gst reports and also check tax applicablity in voucher entries
Stpe 4 Now after reconciling ledger entries in short range,by using F4 in gst summary,check all adjustment entries also and then check,tax payable amount will be matched with ledger balance
Note:In case some entreis does not reflect in gst summary after proper tax applicablity,then under housekeeping option,run update gst summary partially after taking backup of company
I made changes in sales invoices, but GST amounts are not updating in summary tables. How can I refresh the data?
You can try the following steps to refresh the data and ensure that the updated GST amounts are reflected correctly:
Step 1: double-check the changes you made in the sales invoices to ensure that the modifications were saved correctly Step 2: Review your GST configuration settings in BUSY to confirm that the tax rates, tax codes, and GST setup are accurate and up-to-date.
Step 3: Make any necessary corrections or adjustments to the invoices.
Step 4 ; recalculate the GST amounts in the sales invoices after making changes.
Step 5: After verifying the changes and recalculating GST in the invoices, regenerate the summary tables or GST reports that you're trying to update
Step 6: Ensure that you are generating reports for the correct reporting period.
What steps should I follow to view the purchase register and list all purchase vouchers in a date range in BUSY?
You can generate your purchase register & list of purchase voucher report particular timeframe (e.g. one month).In BUSY you can follow these steps:
Step 1: Go to Display Menu
Step 2: Click on GST Reports
Step 3: Click on GST Registers
Step 4: under GST Registers click on Purchase Register
Step 5: Select Combined option
Step 6: Select Bill –Wise option
Step 7: Select Both B2B and B2C option.
Step 8: Select purchase register bill – wise and choose required date range.
Step 9: click on OK
Step 10: Go to Transactions Menu.
Step 11: Click on Purchase option and choose list option
Step 12: On list of purchase vouchers window select date range as you required
Step 13: Click on OK.
I am unable to pass GST entries correctly. How can I ensure my GST data is captured properly in BUSY?
To ensure that your GST data is reflecting properly in BUSY, you can follow these steps:
1. Set up GST rates and taxes and sale purchase type correctly in BUSY.
2. Enter sales and purchase invoices accurately, ensuring that the GST amounts are calculated correctly.
3. Verify that the GST amounts in your invoices are reflecting correctly in the GST return reports.
4. Regularly reconcile the GST amounts between your books and the actual GST returns to identify any discrepancies.
5. Make sure to pass the necessary adjustments and payments for GST correctly in BUSY.
6. Take backups of your company data before making any modifications to transactions.
By following these steps, you can ensure that your GST data is captured accurately in BUSY.