Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I am unclear about how central and state GST interact in the software when making payments. Can you explain this?

 Central Goods and Services Tax and State Goods and Services Tax interact in software when making payments: 
1. Transaction Classification: The software typically classifies transactions based on the place of supply. If the supply is within the same state, both CGST and SGST are applicable. If it involves interstate movement, Integrated Goods and Services Tax (IGST) is applicable.
2. Tax Calculation: For intra-state transactions, the software calculates both CGST and SGST separately based on their respective rates. The total GST payable is the sum of CGST and SGST.
3. Payment Allocation: When making payments, the software allocates the payment amount to both CGST and SGST liabilities based on the calculated amounts.
4. Input Tax Credit: The software also considers Input Tax Credit during payment calculations. Businesses can offset their output tax liability with the input tax credit for both CGST and SGST.
5. Reporting:In financial reports and GST returns generated by the software, the amounts of CGST and SGST are typically displayed separately. This helps businesses and tax authorities track the tax distribution accurately.

What options do I have to add or configure additional columns and details in the standard sales/GST reports?

 To add a new column in a GST report in BUSY, follow these steps: 
Step 1 : First, ensure you are using the Standard or Enterprise version of BUSY.
Step 2 : Make sure you have the necessary rights to create and use Custom Column Reports.
Step 3 : Check that the report you're using is a column-wise report; not all reports support custom columns, like the GST Summary Report.
Step 4 : Run your report and click on the Custom Column button in the report.
Step 5 : Enter a format name and click Add Column. Choose the available field from BUSY Data, or use the Formula or SQL Query option to create a new column.
Step 6 : After creating the custom column in the report, exit the report, and then reopen it. The system will prompt you to choose a format name; select the one you created in the Custom Column option.
Following these steps will allow you to add a new column to your GST report in BUSY.

My accountant made changes in my BUSY data. How can I review the changes made before accepting them?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What reports can I generate to audit my sales and purchase details for any errors or anomalies?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

How to resolve errors in GST report generation, showing invalid entries?

 You may encounter the invalid entries error when you open the GST Report due to some common mistakes in your vouchers or masters. To fix this error, you can try the following steps:
Step 1: Go to the Display menu and click on GST Reports and then GST Audit Reports.
Step 2: Select Common Mistakes and correct any errors that are shown here.
Step 3: You can also open the report in a shorter date range to identify the date when the error occurs and find the entry that causes it.
Step 4: If you find any incorrect voucher, correct it and check again.
Step 5: Make sure that you have entered a valid GSTIN in the party master.
Step 6: Make sure that you have entered the correct HSN code and tax category in the item master.
These are some of the possible reasons for getting the error. If you still face the error, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to know if any data or entries are missing in the software. How can I audit and validate completeness of records?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

I want to generate an audit report for a custom date range. How can I select the specific months I need?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What steps should I take to audit and validate all sales entries made in BUSY over a period of time?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What is the best way to audit and find discrepancies in reports generated by the software?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

I want to track changes made to specific accounts. How can I do this in BUSY?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

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