Frequently Asked
Questions

Q: I am unable to match my purchase and sale amounts in the GST summary report. How can I resolve this?

If you are unable to match the purchase and sale amounts in the GST Summary report ,Here are steps to help you resolve the issue: Step 1: Verify that the amounts, tax codes, and GST details are accurately entered. Step 2: Make sure that invoices are correctly matched. Step 3 : Run the Update master balance utility from House-Keeping menu . step 4: Ensure there are no duplicate entries that may be affecting the balance. Step 5: Check the reporting period of the GST Summary report. Step 6 : Update the GST Voucher Summary from house keeping menu . Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records

Q: How to use the monthly ITC feature in BUSY to link BUSY ITC with the submitted ITC claims.

In BUSY you can use the Monthly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps: Step 1: Open the Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending. Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period. Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging? Now GSTR 3B will show ITC according to tagging made.

Q: I am unable to generate separate reports for taxable and non-taxable purchases. How can I do this?

If you want to filter your Purchase Register report in BUSY based on purchase types like taxable and non-taxable, and so on,Here's how: Step 1: Navigate to the Purchase Register or Purchase Invoice Register report. Step 2: You will want to add a custom column for the GST Nature field. Step 3: Add a custom column for the GST Nature field Step 4: Specify the name of the column, and make sure it displays the GST type for each transaction Step 5: After adding the custom column, apply filters to categorize the data based on the GST Nature field. Step 6: Generate the Purchase Register report with the applied filters to view transactions based on the purchase types you've defined.

Q: How do I fix the summary mismatch error in BUSY after making changes to GST amounts?

To fix a summary mismatch error in BUSYafter making changes to GST amounts, follow these simple steps: Step 1: Access the utility for updating the GST summary. Step 2: You can usually find this in the Housekeeping or Utilities menu within the software. Step 3: Decide whether you want to update partial data or the entire GST summary. Step 4: For partial data, select Monthly Data Updation to update data for specific months. Step 5: Follow the on-screen prompts to update the GST summary with the correct information that matches the changes you made to the GST amounts. Step 6: After updating the GST summary, be sure to save the changes or confirm the update according to the software's instructions.

Q: How can I separate out BC invoices in BUSY since they don't require e-invoicing?

B2C invoices can not be separate out from BUSY and as per norms E- invoice is not required for B2C Invoices.further you can create another series for B2C invoices and in GSTR 1 B2C invoice comes in relevent section of B2C not in B2B invoices.You can also check report for B2C Invoice or B2B invoice and to see this report you can follow these steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want. Step 3: Now click on option for Party to see report, filer on period, enable other option and salect section as per your requiremen and check reports

Q: How do I generate the registers and returns for filing GST?

To generate reports in BUSY, Here's how you can do it: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: How do I manually adjust the IGST input and output?

To manually adjust the IGST input and output, you need to follow these steps: Step 1: Go to Display section then click on GST Reports option. Step 2: Now choose GST summary then specify date range of particular month and open the report. Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher. If there is a credit balance, you will need to pay the tax to the government. Conversely, if there is a debit balance, it will be carried forward to the next month.

Q: I want to have different units (like bags and pieces) in my sales invoice alternate units section. However, the units are not reflected properly in the tax reports. How can I resolve this?

Alternate Unit in BUSY is refer to an item of havingTwo Unit with Conversion factor. Pls Follow the below Steps for Alternate Unit: Step 1: Administration Step 2: Configuration Step 3: Features & Options Step 4: Inventory Step 5: Enable the Alternate unit. Step 6: Click on Configure option of Alternate Unit. Step 7: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry. Step 8: Open the Item Master Step 9: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type. Note : If Item is already used in voucher then we are not able to change the Alternate Unit. Step 10 : Units are not showing under GST reports

Q: The GST percentage being calculated in sales invoices is lower than what it should be based on government regulations. What should I do to resolve this?

If the GST percentage being calculated in sales invoices is lower than what it should be based on government regulations, you need to check the reasons below: Step 1: You need to check the GST tax percentage as per the government regulations you require and apply it in your BUSY schedule. For this, you need to follow the below steps: Step 2: Go to Administration, then select Masters, then select Tax Category, then select Modify, and select the tax category that you want to update. Step 3: In the tax category master, you can update the tax percentage as per the government regulation in the changes in tax rates option. In this, you can update according to your update date.

Q: The sales totals in my GST return do not match the totals in my profit and loss statement in BUSY. How can I align these?

If you are unable to match the purchase and sale amounts in the Summary report ,Here are steps to help you resolve the issue: Step 1: Verify that the amounts, tax codes, and GST details are accurately entered. Step 2: Make sure that invoices are correctly matched. Step 3 : Run the Update master balance utility from House-Keeping menu . step 4: Ensure there are no duplicate entries that may be affecting the balance. Step 5: Check the reporting period of the GST Summary report. Step 6 : Update the GST Voucher Summary from house keeping menu . Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records

Find Solutions to Common Issues Related to taxation - gst reports

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

I am unable to match my purchase and sale amounts in the GST summary report. How can I resolve this?

If you are unable to match the purchase and sale amounts in the GST Summary report ,Here are steps to help you resolve the issue:
 Step 1: Verify that the amounts, tax codes, and GST details are accurately entered.
 Step 2: Make sure that invoices are correctly matched.
 Step 3 : Run the Update master balance utility from House-Keeping menu . step 4: Ensure there are no duplicate entries that may be affecting the balance.
 Step 5: Check the reporting period of the GST Summary report.
 Step 6 : Update the GST Voucher Summary from house keeping menu . Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records

How to use the monthly ITC feature in BUSY to link BUSY ITC with the submitted ITC claims.

In BUSY you can use the Monthly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
 Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
 Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
 Now GSTR 3B will show ITC according to tagging made.

I am unable to generate separate reports for taxable and non-taxable purchases. How can I do this?

If you want to filter your Purchase Register report in BUSY based on purchase types like taxable and non-taxable, and so on,Here's how:
 Step 1: Navigate to the Purchase Register or Purchase Invoice Register report.
 Step 2: You will want to add a custom column for the GST Nature field.
 Step 3: Add a custom column for the GST Nature field
 Step 4: Specify the name of the column, and make sure it displays the GST type for each transaction
 Step 5: After adding the custom column, apply filters to categorize the data based on the GST Nature field. Step 6: Generate the Purchase Register report with the applied filters to view transactions based on the purchase types you've defined.

How do I fix the summary mismatch error in BUSY after making changes to GST amounts?

To fix a summary mismatch error in BUSYafter making changes to GST amounts, follow these simple steps:
 Step 1: Access the utility for updating the GST summary. Step 2: You can usually find this in the Housekeeping or Utilities menu within the software.
 Step 3: Decide whether you want to update partial data or the entire GST summary.
 Step 4: For partial data, select Monthly Data Updation to update data for specific months.
 Step 5: Follow the on-screen prompts to update the GST summary with the correct information that matches the changes you made to the GST amounts.
 Step 6: After updating the GST summary, be sure to save the changes or confirm the update according to the software's instructions.

How can I separate out BC invoices in BUSY since they don't require e-invoicing?

B2C invoices can not be separate out from BUSY and as per norms E- invoice is not required for B2C Invoices.further you can create another series for B2C invoices and in GSTR 1 B2C invoice comes in relevent section of B2C not in B2B invoices.You can also check report for B2C Invoice or B2B invoice and to see this report you can follow these steps: 
Step 1: Go to Display and then click on GST reports.
Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want.
Step 3: Now click on option for Party to see report, filer on period, enable other option and salect section as per your requiremen and check reports

How do I generate the registers and returns for filing GST?

To generate reports in BUSY, Here's how you can do it:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

How do I manually adjust the IGST input and output?

To manually adjust the IGST input and output, you need to follow these steps:
 Step 1: Go to Display section then click on GST Reports option.
 Step 2: Now choose GST summary then specify date range of particular month and open the report.
 Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher. If there is a credit balance, you will need to pay the tax to the government. Conversely, if there is a debit balance, it will be carried forward to the next month.

I want to have different units (like bags and pieces) in my sales invoice alternate units section. However, the units are not reflected properly in the tax reports. How can I resolve this?

Alternate Unit in BUSY is refer to an item of havingTwo Unit with Conversion factor.
 Pls Follow the below Steps for Alternate Unit:
 Step 1: Administration
 Step 2: Configuration
 Step 3: Features & Options
 Step 4: Inventory
 Step 5: Enable the Alternate unit.
 Step 6: Click on Configure option of Alternate Unit.
 Step 7: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.
 Step 8: Open the Item Master 
 Step 9: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.
 Note : If Item is already used in voucher then we are not able to change the Alternate Unit.
 Step 10 : Units are not showing under GST reports

The GST percentage being calculated in sales invoices is lower than what it should be based on government regulations. What should I do to resolve this?

If the GST percentage being calculated in sales invoices is lower than what it should be based on government regulations, you need to check the reasons below:
 Step 1: You need to check the GST tax percentage as per the government regulations you require and apply it in your BUSY schedule. For this, you need to follow the below steps:
 Step 2: Go to Administration, then select Masters, then select Tax Category, then select Modify, and select the tax category that you want to update.
 Step 3: In the tax category master, you can update the tax percentage as per the government regulation in the changes in tax rates option. In this, you can update according to your update date.

The sales totals in my GST return do not match the totals in my profit and loss statement in BUSY. How can I align these?

If you are unable to match the purchase and sale amounts in the Summary report ,Here are steps to help you resolve the issue:
 Step 1: Verify that the amounts, tax codes, and GST details are accurately entered.
 Step 2: Make sure that invoices are correctly matched.
 Step 3 : Run the Update master balance utility from House-Keeping menu . step 4: Ensure there are no duplicate entries that may be affecting the balance.
 Step 5: Check the reporting period of the GST Summary report.
 Step 6 : Update the GST Voucher Summary from house keeping menu . Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records

Frequently AskedQuestions