Frequently Asked Questions

If your itc reclaimed amount is getting added to your gst report you need to follow these steps:
 Step 1: Run update voucher gst summary from house-keeping menu after backup
 Step 2: Then make sure you have selected correct date range while opening the GST reports
 Step 3: Make sure all the data entry is accurate and all the fields that is specified is correct
 Step 4: Ensure that you are using latest version of BUSY software 
 Step 5: If still same issue persist you can check or change itc status from monthly itc tagging in gst miscellaneous utilities option under transactions menu

To adjust input and output IGST/CGST values for correct carry forward to the next tax period, you need to do cross adjustment. This means that if there is no input on CGST, you can adjust IGST, but if there is no input on IGST, it will go to the next month. The credit of IGST must be first utilized only for the payment of IGST, and in case the balance remains, it can be adjusted with CGST, SGST or UTGST. Similarly, the credit of CGST can be adjusted with output CGST, output IGST. Press F4 to save and adjust the input and output values.

a particular voucher is linked correctly against sales, purchases,, you can follow these steps:
 Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Outstanding Analysis.
 Step 2: Choose whether you want to view Bills Receivable or Bills Payable.
 Step 3: Select One Account and enter the name of the party and the date range that you want to see.
 Step 4: Select the Type of Entries to be Considered. You can choose from Pending, Due or ALL (Including Cleared).
 Step 5: Open the report and view the outstanding amount for the party.

In gst reports,you can check reports related to purchase on the basis of purchase bill number or voucher number.For that follow these steps to check report to find purchase bill number
Step 1 Open company and go to display
Step 2 Go to gst report and then gst registers
Step 3 Now you can select purchase register and then select required options and select date range
Step 4 Before opening gst purhcase register,Enable P in option for consider voucher date/purchase bill date V/P and then load the report
Step 5 Now in bill number coloumn,you can check or find purchase bill number by using F3 for search and check

customize sales reports to include specific column in sales report in BUSY Here's how:
 Step 1: Navigate to the Sales Register report.
 Step 2: You will want to add a custom column for the Tax rate field.
 Step 3: Add a custom column for the Tax rate field
 Step 4: Specify the name of the column, and make sure it displays the tax rate for each transaction
 Step 5: After adding the custom column, apply filters to categorize the data based on thetax rate field. Step 6: Generate the Sales Register report with the applied filters to view transactions based on the you've defined.

Sure, here are the steps in simple language to resolve issues with sales vouchers not saving correctly in BUSY:
 Step 1: Check the Details you entered in the sales voucher.
 Step 2: Check the dates on the voucher. Step 3: just trying to save the voucher again can fix the problem
 Step 4 : If there's an error message, read it carefully
 Step 5: Ensure that the voucher number is unique not duplicate . Step 6: Before making changes, back up your data to avoid losing information.
 Step 7 : Make sure you have the necessary user permissions to create and save sales vouchers.

The main sections which are needed for GSTR-1 report in BUSY are:
 Step 1: 4A, 4B, 4C, 6B, 6C - B2B Invoices
 Step 2: 5A, 5B - B2C (Large) Invoices
 Step 3: 6A - Exports Invoices
 Step 4: 7 - B2C (Others)
 Step 5: 8A, 8B, 8C, 8D - Nil Rated Supplies
 Step 6: 9 - Non-GST Outward Supplies
 Step 7: 10 - Amendments to Outward Supply Invoices
 Step 8: 11A (1), 11A (2) - Tax Liability (Advances Received)
 Step 9: 11B (1), 11B (2) - Adjustment of Advances
 Step 10: 12 - HSN-wise Summary of Outward Supplies
 Step 11: 13 - Documents Issued

To review vouchers for the last 30–40 days, you need to follow the below steps:
 Step 1: Go to Transactions, then select Sales Voucher. Purchase a voucher, then select the voucher you want to review.
 Step 2: then select the date range for the last 30–40 days, then select the relevant information, then click on List.
 Step 3: After selecting this list, a voucher will appear. After that, click on the summary option or press F5 to then select summaries on date and summaries on summarise.
 Step 4: It will summarise the date, and then you can review vouchers for the last 30–40 days.

To print credit note raised to B2B registered customers then follow the given steps :
 Step 1: Go to display menu 
 Step 2: Click on gst report 
 Step 3: Then click on Gst register 
 Step 4: Then click on supply outward register 
 Step 5: Then select All party or one party as per your requirement 
 Step 6: Then specify date range 
 Step 7: Then select section as Credit/debit note (registered) - 9B 
 Step 8: Then click on OK button and open report 
 Step 9: Here you are print or export the report of credit note

To sync E-Way bills correctly in BUSY, you can try the following steps:
 1. Check if the E-Way bills are generated and saved properly in BUSY.
 2. Ensure that the E-Way bill numbers are entered correctly in the respective invoices or documents.
 3. Verify if the E-Way bill details are mapped correctly with the corresponding transactions in BUSY.
 4. Make sure that the E-Way bill module is properly configured and integrated with the rest of the accounting software.
 5. If the issue persists, contact the customer support team of BUSY for further assistance in troubleshooting and resolving the syncing problem with E-Way bills.