Frequently Asked Questions

To common errors or issues faced by users of this accounting software, then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

If unable to access the software or certain tasks in BUSY , then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

If you want to identify and adjust missing Input Credit then you can tagg invoiceas per ITC and follow the given steps :
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst Misc. utilities option 
 Step 3: Then click on monthly ITC tagging report 
 Step 4: Then open report party wise or date wise 
 Step 5: Then specify month and click on Ok button 
 Step 6: Then select particular entry and press F4 to change the status of ITC 
 Step 7: Then you can claim the ITC as per your tagging in BUSY

If you want to remove any column from a purchase report, then you can use the option of Custom column available in report. To do this follow these steps:
 Step 1: Open the purchase report from that you want to remove column.
 Step 2: Click on Custom Columns in the report’s header part.
 Step 3: Create a Format Name then uncheck the column field which you want to remove.
 Step 4: Then click on save format and reopen the report from the format name which you have created.
 Note: Custom column option is available only in standard and enterprise edition of BUSY.

To create a custom column for registered and unregistered parties in the tax rate-wise report: 
 Step 1:Look for Custom Column Option:Check the top side at your right-hand side. 
 Ensure you have the rights to customize reports; if not, ask your administrator or superuser for necessary rights. 
 Step 2:If Option is Not Found:If, even with full access, you don't find the option, it means that the report doesn't have that customization feature. 
 By following these steps, you can determine if the custom column option for registered and unregistered parties is available in the tax rate-wise report in BUSY.

Even if your items having same hsn code or same tax category is used in different type of transactions,for this no need to tag either it is cgst,sgst or igst.As while voucher entry like sale or purchase,if party belongs to same state or sale purchase type is local tax,then it will apply tax as cgst and sgst.On the other hand,if during voucher entry,party belongs to other state,then it apply tax as igst or central tax on item.
 Also in different gst reports,like sale or purchase registers in gst registers,you can check hsn code wise,central or local transactions with cgst,sgst and igst bifurcations

For the GST input tax credit amount, You have to pass the journal entry for adjusting the GST input with GST Output month wise so that ledger balance properly get maintained in BUSY.
 Pls follow the below steps.
 Step 1: Click on Display menu
 Step 2: Then GST Reports
 Step 3: Then GST Summaries
 Step 4: Then GST Summary and select the date range 
 Step 5: Then press the shortcut key F4 and select the Input Output adjustment from the popup window.After that the journal voucher get post automatically where DEBIT the GST output Account and CREDIT the GST input Account.

To see data in B2C instead of B2B you need to specify unregistered party name during the voucher entry.You check some field for B2C transactions:
 1. In Invoice you can check your party master that should be under Unregister dealer. 
 2. In Invoice you can check your Billing Shipping details,If you specify billing shipping details in GST Report basis and that party in billing shippng details belongs to register then it will show in B2B invoices.Even there you need to enter Unregister or Specify As per party master in GST report basis If you have specified Unregistered dealer in Party Master.

For the GST input tax credit amount, You have to pass the journal entry for adjusting the GST input with GST Output month wise so that ledger balance properly get maintained in BUSY.
 Pls follow the below steps.
 Step 1: Click on Display menu
 Step 2: Then GST Reports
 Step 3: Then GST Summaries
 Step 4: Then GST Summary and select the date range 
 Step 5: Then press the shortcut key F4 and select the Input Output adjustment from the popup window.After that the journal voucher get post automatically where DEBIT the GST output Account and CREDIT the GST input Account.

To access the report regarding parties billed with IGST for this month, follow these steps: 
 step 1:Access the account books within the display menu. 
 step 2:Click on the account register and open the desired sales or purchase report. 
 step 3:Select the mode as either one sales type or purchase type. 
 step 4:Choose all parties and specify the sales or purchase type as Central - multirate or item-wise. 
 step 5:Select the series start and end dates, along with other relevant options, then open the report. 
 step 6:The report will display only those parties associated with IGST amounts.