Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What reports can I generate to analyze my GST liability and input credit?

You can use the following reports in BUSY to analyze your GST liability and input credit: 
1. GST Summary: This report shows you the detailed input and output amounts based on the transactions you have entered. You can also adjust the input and output balances from this report and calculate the GST liability.
2. GSTR 2A / 2B Reconciliation: This report helps you to match your books data with the portal data and check which bills’ input is available and can be claimed.

Why isn't input tax credit adjusting automatically against GST liability in BUSY?

to troubleshoot to identify and resolve the issue. Here are some steps to consider:
Step 1: Match ITC with GSTR-2A/2B
Step 2: Check Input Tax Credit Eligibility from GS T summary report
Step 3: Ensure that the GST tax are correctly applied to both the purchase and sale transactions
Step 4: Confirm that you are adjusting the ITC correctly when preparing your GSTR-3B return.
Step 5: Input tax credit can be set off against your GST liability at the time of filing the return.

How do I ensure ITC for all transactions in my GST returns?

To ensure about the ITC for all transactions ,then you have to tag ITC Eligibility in the voucher.
To enable ITC tagging feature in BUSY, you can follow below steps:
Step 1: Go to administration then click on configuration.
Step2. Select Feature/Options and then click on GST/VAT.
Step3. Enable ITC tagging feature.
Step4. Go to the Transaction tab and click on gst misc utilities.
Step 5. Click on Monthly ITC tagging as per GSTR 2A or 2B then specify month and open the report.
Step 6. Click F4 for tag status for ITC.

I am having trouble categorizing transactions in the system. Is there a way to automate this process?How can I download and save a copy of my filed GST returns in the software?

There is a option for automatic transaction that is voucher replication you can use it to pass automatic transaction in bulk :
Step 1 : CLick on administration
Step 2 : Bulk updation
Step 3 : Voucher replication
Step 4 : Create template
Step 5 : Set configuration
Step 6 : Run replicate
To download and save GST return
Step 1 : LOgin to GST portal
Step 2 : GO to return section
Step 3 : Download the return
Step 4 : Save the file

I made some incorrect entries for GST but am unable to delete or modify them now. What is the process to make changes to posted GST entries?

Here's a general process for making changes to GST entries in BUSY:
Step 1: Locate the voucher entry you want to modify.
step 2: ou might do this by locating the specific voucher or transaction in your records and selecting the Modify option
Step 3: Within the voucher entry screen, make the required corrections or modifications to the GST details, such as tax amounts, tax codes, or invoice values.
Step 4 : After making the necessary corrections, save the changes to update the voucher entry.

I have entered all sales and purchase voucher details in BUSY but the totals don't match with GST B report. What could be the reason?

If entered sale and purchase detail and GSTR3B report not match then follow the given steps :
Step 1: Go to Display menu
Step 2: Click on gst reports
Step 3: Then click on gst audit report
Step 4: Then select reconcile accounts and gst
Step 5: Then select sale or purchase one by one and specify date range and click on OK button
Step 6: here you are going to check total mismatch as per gst and accounts

I need to update incorrect or invalid GSTIN numbers for some parties. What is the process to edit and validate party GSTIN details?

To check the incorrect and invalid GSTIN numbers of parties and validate it you need to follow 
the steps
Step1 Go to transaction menu and click on GST Misc utilities
Step2 Click on validate GSTIN online and select all paries and validate
Step3 you will find out in red marks of all invalid GST numbers
Step4 Go to administration menu click on master and select account then click on modify and
search invalid gstin parties and modify it manually

The GSTIN number of my suppliers is not showing up in the purchase reports. How can I get the GSTIN number to appear?

If in the purchase register not showing the GST number of party, then first make sure that the GSTIN column is visible in the register. If the the column is visible but the GST number is missing, go to the party master and verify that the GST number is entered correctly. If not, edit the party master and update the GST number.
If the column is not visible then check if there any custom column format added, so open the report from the standard format.

I need to compare my physical cash, bank, and external balances with the software but unable to match. What should I check?

here's what you should check , Plese follow below steps : Step 1: Make sure you've entered the correct figures in your software for cash, bank, and external balances.
Step 2: Ensure that all income, expenses, deposits, and withdrawals are accurately recorded.
Step 3: Compare your bank statements with the transactions in BUSY software. Step 4: Ensure that you've properly reconciled your bank and external accounts in the software.
Step 5: Verify if you have any outstanding checks that haven't cleared your bank account yet.

What are the different packages or plans available for BUSY subscription renewal? How do I know which features are included in each?

To renew your BUSY subscription, there are various packages available.
1.BUSY offers three major product models: Basic, Standard, Enterprise, and Neo.
2.Basic, Standard, and Enterprise have single, dual & multi-user options, while Neo has single and multi-user options Also Standard & Enterprise have client server (count edition) options,
3.To know the features of each model, visit the BUSY website: https://busy.in/
4.Check the Products and Pricing options on the website for detailed information.
Note that the company may change product details or policies at any time.
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