Frequently Asked Questions

If you entered the OTP but it says invalid, you can try the following steps:
1: Enable API access from the portal.
2: The system must be connected to the internet.
3: Make sure you are checking from registered mail or mobile
4: Make sure you are using the latest version of BUSY.
5: You can contact the GST portal helpline.
6. Also, please make sure from Administration, then select Configuration, then select Features / Options, then in the GST/VAT option, you must check the GST portal user name is correct.

IF voucher not showing in the ITC report then follow the steps : 
 Step 1: Open invoice in modify mode 
 Step 2: click on save button then registeres expense window will appear 
 Step 3: Then check ITC eligibility column in the same window 
 Step 4: If select section 17, 16, or restricted ITC due to POS rule then the invoucher not reflect under ITC 
 Step 5: Then correct the same and click on save button to save the invoice

The following entries are typically included in the GST liability computation:
 Step 1:Output GST Entries-entries for both Central GST (CGST) and State GST (SGST) or Integrated GST (IGST), depending on the nature of the transaction.
 Step 2:ITC entries reflect the GST paid on your purchases of goods or services, which you can offset against your output GST liability
 Step 3: Reverse Charge Mechanism (RCM) Entries
 Step 4:Adjustment entries account for any adjustments needed in your GST liability
 Step 5: Nil Rated and Exempt Supply Entries

In BUSY, Error 70 typically indicates a validation error, Here are some steps to resolve this issue : 
 Step 1: Check Error Description
 Step 2: Error 70 can have various causes, such as mismatched data, incorrect entries, or missing information. 
 Step 3: Carefully review your data entries within BUSY
 Step 4: correcting errors in the transactions, revising tax rates and amounts 
 Step 5: Double-check the GSTINs for both suppliers
 Step 6: Ensure that you are using the most up-to-date version of BUSY.

There is a option for automatic transaction that is voucher replication you can use it to pass automatic transaction in bulk :
 Step 1 : CLick on administration
 Step 2 : Bulk updation
 Step 3 : Voucher replication
 Step 4 : Create template
 Step 5 : Set configuration
 Step 6 : Run replicate
 To download and save GST return
 Step 1 : LOgin to GST portal
 Step 2 : GO to return section
 Step 3 : Download the return
 Step 4 : Save the file

Here's a general process for making changes to GST entries in BUSY:
 Step 1: Locate the voucher entry you want to modify.
 step 2: ou might do this by locating the specific voucher or transaction in your records and selecting the Modify option
 Step 3: Within the voucher entry screen, make the required corrections or modifications to the GST details, such as tax amounts, tax codes, or invoice values.
 Step 4 : After making the necessary corrections, save the changes to update the voucher entry.

If entered sale and purchase detail and GSTR3B report not match then follow the given steps :
 Step 1: Go to Display menu 
 Step 2: Click on gst reports 
 Step 3: Then click on gst audit report 
 Step 4: Then select reconcile accounts and gst 
 Step 5: Then select sale or purchase one by one and specify date range and click on OK button 
 Step 6: here you are going to check total mismatch as per gst and accounts

To check the incorrect and invalid GSTIN numbers of parties and validate it you need to follow 
 the steps 
 Step1 Go to transaction menu and click on GST Misc utilities 
 Step2 Click on validate GSTIN online and select all paries and validate 
 Step3 you will find out in red marks of all invalid GST numbers 
 Step4 Go to administration menu click on master and select account then click on modify and 
 search invalid gstin parties and modify it manually

If in the purchase register not showing the GST number of party, then first make sure that the GSTIN column is visible in the register. If the the column is visible but the GST number is missing, go to the party master and verify that the GST number is entered correctly. If not, edit the party master and update the GST number.
 If the column is not visible then check if there any custom column format added, so open the report from the standard format.

here's what you should check , Plese follow below steps : Step 1: Make sure you've entered the correct figures in your software for cash, bank, and external balances.
 Step 2: Ensure that all income, expenses, deposits, and withdrawals are accurately recorded.
 Step 3: Compare your bank statements with the transactions in BUSY software. Step 4: Ensure that you've properly reconciled your bank and external accounts in the software.
 Step 5: Verify if you have any outstanding checks that haven't cleared your bank account yet.