Frequently Asked Questions

To renew your BUSY subscription, there are various packages available.
 1.BUSY offers three major product models: Basic, Standard, Enterprise, and Neo.
 2.Basic, Standard, and Enterprise have single, dual & multi-user options, while Neo has single and multi-user options Also Standard & Enterprise have client server (count edition) options,
 3.To know the features of each model, visit the BUSY website: https://busy.in/
 4.Check the Products and Pricing options on the website for detailed information.
 Note that the company may change product details or policies at any time.

you can follow these simple steps to resolve the issue:
 Step 1: First, review the data entry for your purchase returns in BUSY.
 Step 2: Ensure that the tax rates used for your purchase returns are correct. 
 Step 3: Double-check the voucher entries for the purchase returns.
 Step 4: Cross-verify the data in this purchase register .
 Step 5: After making the necessary corrections to your purchase returns data in BUSY, update or refresh the GSTR-2B report.
 Step 6: Try reconciling GSTR-2B once more.

To verify the accuracy of GST amounts calculated by the latest version before filing returns, follow these steps: 
 step 1:Access the GST reports within the display menu. 
 step 2:Click on GST returns and open GSTR 1. 
 step 3:Specify the start and end dates, and choose any other relevant options as needed, then open the report. 
 step 4:Within the report, review the section-wise data such as B2B, B2C, credit/debit notes. Verify the GST amounts by examining each section individually for accurate cross-verification.

purchase and GST amount not match after updating in latest version in BUSY then you can check few things 
 1. Check if you have entered the purchases correctly in the software. Make sure to enter relevant deatils with correct amounts .
 2. Verify if the GST rates and tax calculations are set up correctly for your items in the software.
 3. Reconcile your purchases with the party's invoices once you have access to the GSTR2A data from GST misc. utility option under Transaction menu.

There could be several reasons for not being able to download GST or GSTR-2B data from the GST portal. Some possible causes could be
 Step 1 : Technical issues with the portal
 Step 2: Outdated software version
 Step 3 : Permission restrictions for remote access
 Step 4 : or incorrect configuration settings.
 Step 5 : It is recommended to check for any updates or changes in the software, ensure proper permissions for remote access, and verify the configuration settings for downloading GST or GSTR-2B data.

To ensure that my data in BUSY matches the data on the GST portal ,you can follow these 
 Step 1: Double-check the invoice details, including invoice numbers, dates, customer/vendor details, and tax rates.
 Step 2: Use the correct GST rates for different products or services, and ensure that you're charging and reporting taxes accurately.
 Step 3 : Regularly reconcile your sales and purchase data
 Step 4 : Ensure that no invoices are missed or duplicate 
 Step 5 : Periodically reconcile your GST returns

To adjust or remove these minus values in your GST REPORTS, you should follow these steps:
 Step 1: Common reasons include credit notes issued to customers, ITC reversal, or amendments to previously filed returns.
 Step 2: Make sure the credit notes are linked to the original invoices to reflect the correct adjustments.
 Step 3: If the minus values are due to the reversal or amendment of input tax credit.
 Step 4: If you've already filed GST returns with incorrect values, and the minus values persist.

The reason for the incorrect taxable values in the GST 3B report compared to the JSON file could be due to
 Step 1 : Issues with how the values are being picked up from the software into the GST portal.
 Step 2 : It is recommended to manually enter the correct exempt amount in the appropriate section of GSTR-1 to fix this issue. Additionally, it is suggested to validate if the values are being correctly picked up from the JSON file while filing next time.

To correct the GST tax type mapping in the software, you need to follow the below steps:
 Step 1: Go to Administration, then select Masters, then select Account, then click on Modify.
 Step 2: then select the GST account as such: CGST input, output account, and SGST input, output account.
 Step 3: After selecting an account, you should make sure the account group is under the duties and taxes group.
 Step 4: After this, you will find GST tax types such as CGST, SGT, etc.

To get a detailed breakup of your purchases from different parties in gst reports in BUSY 
 you need to follow the steps 
 Step1 go to display menu and click on Gst reports 
 Step2 click on gst register 
 Step3 click on purchase register 
 Step4 select local or central or combined then click on bill wise or hsn wise or item wise 
 Step5 then select B2B or B2C or Both B2B and B2C
 Step6 then select the date range and Ok