Frequently Asked Questions

In BUSY, if your sales reports lack item-wise details such as tax amounts,Here's how you can resolve this issue:
 Step 1: Ensure that you have set up the tax rates correctly for your products and services
 Step 2; Make sure that the items you're selling are configured to include tax details
 Step 3: When creating sales invoices, ensure that you select the appropriate items and specify the tax details.
 Step 4: Double-check that the tax amount is calculated correctly for each item on the invoice.

Here are some common causes and steps to resolve it:
 Step 1: Ensure that you have selected the correct reporting period or date range in the software. Step 2: Review your data entry for that particular month to confirm that you've correctly recorded all relevant transactions. Step 3: Perform a reconciliation of your input tax credit entries for the specific month. Step 4: Check if the credit is carried forward from a previous period or if it's meant to be claimed in a subsequent period.

You can view the purchase report with including tax, need to follow th below mentioned steps : 
 Step 1: Go to Display then select GST Reports. 
 Step 2: Click on GST Registers and then select supply inward register. 
 Step 3: Select party accordingly like wise one or all parties. 
 Step 4: Enable the quantity details and enable disable other optios as per your requirement. 
 Step 5: Now you can check the purchase report with including tax or without tax amount.

To adjust or remove these minus values in your GST return, you should follow these steps:
 Step 1: Common reasons include credit notes issued to customers, ITC reversal, or amendments to previously filed returns.
 Step 2: Make sure the credit notes are linked to the original invoices to reflect the correct adjustments.
 Step 3: If the minus values are due to the reversal or amendment of input tax credit.
 Step 4: If you've already filed GST returns with incorrect values, and the minus values persist.

If the rate showing incorrectly as 18% for some transactions in my GSTR-1 report, you need to check the below reasons: 
 1. In the Item master and Sale / Purchase Type Master the option of Skip in GST Reports is Y. 
 2. Voucher is saved without applying the tax. 
 3. The tax account selected in the sale/purchase type and tax bill sundries is incorrect. 
 4. The tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is wrong.

If your sales invoice is not reflecting in the GST reports of BUSY, then you need to check these steps:
 Step 1: Make sure that you have selected the correct date range for the report..
 Step 2: Verify that the sale type matches the nature of transactions.
 Step 3: Confirm that the tax account chosen in the sale/purchase type and tax bill sundries is correct.
 Step 4: Check that the tax type assigned to the tax accounts, such as IGST, CGST, SGST, etc., is correct.

If you entered the OTP but it says invalid, you can try the following steps:
1: Enable API access from the portal.
2: The system must be connected to the internet.
3: Make sure you are checking from registered mail or mobile
4: Make sure you are using the latest version of BUSY.
5: You can contact the GST portal helpline.
6. Also, please make sure from Administration, then select Configuration, then select Features / Options, then in the GST/VAT option, you must check the GST portal user name is correct.

IF voucher not showing in the ITC report then follow the steps : 
 Step 1: Open invoice in modify mode 
 Step 2: click on save button then registeres expense window will appear 
 Step 3: Then check ITC eligibility column in the same window 
 Step 4: If select section 17, 16, or restricted ITC due to POS rule then the invoucher not reflect under ITC 
 Step 5: Then correct the same and click on save button to save the invoice

The following entries are typically included in the GST liability computation:
 Step 1:Output GST Entries-entries for both Central GST (CGST) and State GST (SGST) or Integrated GST (IGST), depending on the nature of the transaction.
 Step 2:ITC entries reflect the GST paid on your purchases of goods or services, which you can offset against your output GST liability
 Step 3: Reverse Charge Mechanism (RCM) Entries
 Step 4:Adjustment entries account for any adjustments needed in your GST liability
 Step 5: Nil Rated and Exempt Supply Entries

In BUSY, Error 70 typically indicates a validation error, Here are some steps to resolve this issue : 
 Step 1: Check Error Description
 Step 2: Error 70 can have various causes, such as mismatched data, incorrect entries, or missing information. 
 Step 3: Carefully review your data entries within BUSY
 Step 4: correcting errors in the transactions, revising tax rates and amounts 
 Step 5: Double-check the GSTINs for both suppliers
 Step 6: Ensure that you are using the most up-to-date version of BUSY.