Frequently Asked
Questions

Q: I entered a party under current liabilities for rent paid, but the system is not allowing me to create a reference. Where should I enter the landlord under creditors or debtors?

If you create the party under current liability then you cannot tag the TDS in the party master. You have to create the party as landlord under group sundry creditor.

Q: Why is TDS being booked correctly for some of my transporters in BUSY but not for others, even though I entered the details the same way?

If you entered the details in the same way but still TDS is not showing correctly for some transporters then you need to check the TDS configuration for that transporters.

Q: I have just enabled TDS in BUSY but need to generate past TDS reports. Is it possible to do so? If yes, how?

Yes, you can generate the past tds report of that financial year. But if you want to generate for the last yr then change the financial year from administration menu.

Q: I'm encountering an error message that starting date is out of range in current financial year while trying to generate a TDS report in BUSY. What is causing this error, and what steps can I take to successfully generate the report?

In BUSY, You can check the TDS report data financial year wise. If you want to check the last year data then you need to change the financial year.

Q: I am unable to complete my work due to the unavailability of certain forms like C in BUSY. Are there any add-ons I can purchase to get these forms?

I apologize, but the 27C form is not available in BUSY. you can send feedback email to support@busy.in for 27C form or you can contact to our Solution partner.

Q: Why am I unable to generate the C form in BUSY when other users seem to have access? What do I need to do to get this form?

I apologize, but the 27C form is not available in BUSY. you can send feedback email to support@busy.in for 27C form or you can contact to our Solution partner.

Q: I am unable to open the TCS deduction option for a particular party. How can I enable TCS deduction for a specific party?

Make sure that you have enable the TCS option in that particular party. If the tcs option is disabled then tcs will not get charge for that particular party.

Q: What TDS sections and rates are configured in BUSY by default? How can I customize them?

There are multiple TDS sections and rates in BUSY such as commission to brokerage and contracts to transporters etc if you want you can customize or modify them accordingly

Q: Why is the TDS amount not getting calculated automatically when I enter a transporter payment voucher?

The TDS amount is not getting calculated automatically during the TDS payment voucher. We have to mention the TDS payment amount manually and adjust the correct TDS transport reference.

Q: What should I do if I encounter an error while submitting TDS payment challan online generated from BUSY?

If issue is coming on TDS portal for online submitting the payment challan then need to contact either you chartered accountant or can contact on TDS portal .

Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I entered a party under current liabilities for rent paid, but the system is not allowing me to create a reference. Where should I enter the landlord under creditors or debtors?

If you create the party under current liability then you cannot tag the TDS in the party master. You have to create the party as landlord under group sundry creditor.

Why is TDS being booked correctly for some of my transporters in BUSY but not for others, even though I entered the details the same way?

If you entered the details in the same way but still TDS is not showing correctly for some transporters then you need to check the TDS configuration for that transporters.

I have just enabled TDS in BUSY but need to generate past TDS reports. Is it possible to do so? If yes, how?

Yes, you can generate the past tds report of that financial year. But if you want to generate for the last yr then change the financial year from administration menu.

I'm encountering an error message that starting date is out of range in current financial year while trying to generate a TDS report in BUSY. What is causing this error, and what steps can I take to successfully generate the report?

In BUSY, You can check the TDS report data financial year wise. If you want to check the last year data then you need to change the financial year.

I am unable to complete my work due to the unavailability of certain forms like C in BUSY. Are there any add-ons I can purchase to get these forms?

I apologize, but the 27C form is not available in BUSY. you can send feedback email to support@busy.in for 27C form or you can contact to our Solution partner.

Why am I unable to generate the C form in BUSY when other users seem to have access? What do I need to do to get this form?

I apologize, but the 27C form is not available in BUSY. you can send feedback email to support@busy.in for 27C form or you can contact to our Solution partner.

I am unable to open the TCS deduction option for a particular party. How can I enable TCS deduction for a specific party?

Make sure that you have enable the TCS option in that particular party. If the tcs option is disabled then tcs will not get charge for that particular party.

What TDS sections and rates are configured in BUSY by default? How can I customize them?

There are multiple TDS sections and rates in BUSY such as commission to brokerage and contracts to transporters etc if you want you can customize or modify them accordingly

Why is the TDS amount not getting calculated automatically when I enter a transporter payment voucher?

The TDS amount is not getting calculated automatically during the TDS payment voucher. We have to mention the TDS payment amount manually and adjust the correct TDS transport reference.

What should I do if I encounter an error while submitting TDS payment challan online generated from BUSY?

If issue is coming on TDS portal for online submitting the payment challan then need to contact either you chartered accountant or can contact on TDS portal .

Frequently AskedQuestions