Frequently Asked Questions

There might be multiple reason for not calculating tds properly 
1 It could be possible that on tds category master threshold limit not mentioned 
properly 
2 it could be possible that in party master there is not mention the PAN number 
3 It could be possibele in TDS bill sundry master you dont tag the tds ledger properly 
in purchse or tds ledger you have mentioned its group and tax type is not duties and taxes and 
tds
4 It could be possible you have fixed a TDS rate in tds bill sundry master 

If you can't see new TCS (Tax Collected at Source) entries in BUSY, To resolve it, you can follow these steps:
 Step 1: First, ensure that the new TCS entries have been correctly entered into the software.
 Step 2: Sometimes, entries might not be visible due to specific filters or views you're using.
 Step 3: If you regularly create backups of your data, you might consider restoring data from a previous backup to check if the missing entries are present in the backup.
 Step 4: Rarely, data corruption issues can lead to missing entries.

If you are not able to enable the TDS and TCS,then make sure that you should open the company from the super user as sub user you have not given to rights to access it.Either give the rights to the sub user to access the reports or can open it from super user.
 Pls follow the below steps for User Rights :
 Step 1: Click on Administration
 Step 2: Then Users
 Step 3: Select the user and On Expand Menu Option can give rights to the user by tick the TCS and TCS option.

Make sure that the seperate TCS accounts which created for sales and purchase should properly tagged in the TCS Bill sundry.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Bill Sundry
 Step 4: Then Modify
 Step 5: Select the TCS bill sundry
 Step 6: In the left bottom, Accounting in sale and purchase then disable the option adjust in sale and purchase amount
 Step 7: Then in account head to post option you have to tag the TCS account which you have created

If you added expense account as an item in the voucher then make sure that expense account should be tag in both the item in which tds is enabled.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Item 
 Step 4: Select th shipping charges item
 Step 5: In the left side, mention the expense account under specify purchase account.
 If you are applying the TDS bill sundry in the voucher then make sure that the TDS bill sundry configuration should be proper.

You can generate the TDS return notepad file from BUSY. For TDS utility, you have to download the the tds site then specify the the file path which generated from BUSY, challan file and error file after that can upload it on tds portal.
 Pls check the below steps.
 Step 1: Click on Print/Email/SMS
 Step 2: Then TDS/TCS report
 Step 3: Then e TDS return non salary and TCS ereturn
 Step 4: Then specify the tds and tcs ereturn path for generating the file or can generate it in default location BUSYwin folder.

If you are unable to view certain reports like the TDS report, it could be due to a few reasons. 
 Step 1:Make sure you have the necessary rights, 
 Step 2:Make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. 
 Step 3:check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

If you are unable to view certain reports like the TDS report, even though you have the necessary rights, it could be due to a few reasons. 
 First, make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. 
 Second, check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

You can change the tax rate in the TDS category and select that TDS category in the vendor account.
 Pls follow the below steps to update the tds rate in the tds category :
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.
 Additionally,you can manually enter the tds rate in the bill sundry for particular vendor.

If TCS is not calculating correctly in BUSY, Then follow the below steps.
 Step 1: The TCS feature should be enable in the party master and set the applicability after limit.
 Step 2: Mention the PAN number in the party master for calculating the correct TCS value.
 Step 3: In the TCS bill sundry, the correct tcs account should be tag and default value should be zero.
 Step 4: In the TCS Bill sundry, The tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.