Frequently Asked Questions

Solutions to common issues related to TaxationTds Tcs Data Feeding And Report.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the software not auto-calculating the TDS on specific transactions like rent?

To fix the issue of rental TDS not getting calculated automatically in BUSY, you can try the following steps:
Step 1: Check if the TDS category for rental expenses is set up correctly in the software.
Step 2: Ensure that the TDS rate for rental expenses is entered accurately.
Step 3: Verify if the rental expenses are categorized correctly in the software.
Step 4: Make sure that the auto TDS calculation feature is enabled for rental expenses.
Step 5: If the issue persists, you may need to contact BUSY customer support for further assistance.

How do I configure TDS and other tax related compliances in BUSY?

To configure TDS in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Option then click on TDS/TCS.
Step 3: Tick on Enable TDS Reporting and enter all the necessary information such as TAN No, Company Address, Responsible Person's Details etc.
Step 4: Next, configure warnings for payment and purchase and other configurations the save.
Step 5: Now, you have to enable TDS in the Party master or in Expense ledger( If applicable).
Further, other tax related configurations like GST already enabled when you create company in BUSY.

How to fix TDs not calculating proper?

There might be multiple reason for not calculating tds properly 
1 It could be possible that on tds category master threshold limit not mentioned
properly
2 it could be possible that in party master there is not mention the PAN number
3 It could be possibele in TDS bill sundry master you dont tag the tds ledger properly
in purchse or tds ledger you have mentioned its group and tax type is not duties and taxes and
tds
4 It could be possible you have fixed a TDS rate in tds bill sundry master

I created separate ledger accounts for TCS on sales and TCS on purchases, but they are not showing up. How can I resolve this?

Make sure that the seperate TCS accounts which created for sales and purchase should properly tagged in the TCS Bill sundry.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Modify
Step 5: Select the TCS bill sundry
Step 6: In the left bottom, Accounting in sale and purchase then disable the option adjust in sale and purchase amount
Step 7: Then in account head to post option you have to tag the TCS account which you have created

TDS is being applied to only one line item, not both, even though it's enabled for the vendor/party. What could be causing this?

If you added expense account as an item in the voucher then make sure that expense account should be tag in both the item in which tds is enabled.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Select th shipping charges item
Step 5: In the left side, mention the expense account under specify purchase account.
If you are applying the TDS bill sundry in the voucher then make sure that the TDS bill sundry configuration should be proper.

I want to e-File TDS/TCS returns. What are the steps to be followed in BUSY and on the government portal?

You can generate the TDS return notepad file from BUSY. For TDS utility, you have to download the the tds site then specify the the file path which generated from BUSY, challan file and error file after that can upload it on tds portal.
Pls check the below steps.
Step 1: Click on Print/Email/SMS
Step 2: Then TDS/TCS report
Step 3: Then e TDS return non salary and TCS ereturn
Step 4: Then specify the tds and tcs ereturn path for generating the file or can generate it in default location BUSYwin folder.

I am unable to generate my TDS report. What could be the reason and how can I fix this?

If you are unable to view certain reports like the TDS report, it could be due to a few reasons. 
Step 1:Make sure you have the necessary rights,
Step 2:Make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS.
Step 3:check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

Why am I unable to view certain reports like the TDS report, even though I have the necessary rights?

If you are unable to view certain reports like the TDS report, even though you have the necessary rights, it could be due to a few reasons. 
First, make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS.
Second, check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

I need to change the default TDS rate for a vendor, but I cannot find the option to do so. Where can I update the TDS rate for a specific vendor?

You can change the tax rate in the TDS category and select that TDS category in the vendor account.
Pls follow the below steps to update the tds rate in the tds category :
Step 1: Click on administration
Step 2: Then Masters
Step 3: Then TDS Category
Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.
Additionally,you can manually enter the tds rate in the bill sundry for particular vendor.

The TCS amount is not calculating correctly in my invoices in BUSY. What should I check to ensure the calculations are correct?

If TCS is not calculating correctly in BUSY, Then follow the below steps.
Step 1: The TCS feature should be enable in the party master and set the applicability after limit.
Step 2: Mention the PAN number in the party master for calculating the correct TCS value.
Step 3: In the TCS bill sundry, the correct tcs account should be tag and default value should be zero.
Step 4: In the TCS Bill sundry, The tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required