Frequently Asked
Questions

Q: There seems to be a bug in BUSY that is causing errors while generating Form Q. When will this bug be fixed?

If the TDS entry is not reflecting properly in the TDS for salary report the follow the below steps. Step 1: Make sure that you have properly defined the TDS structure in the employee master. Step 2: Check the salary calculation voucher if you have manually changed the tds value. Step 3: If you have apply any filter then remove and check it. Step 4: Make sure you are checking the correct TDS report of form 26Q.

Q: Why is the TDS deduction shown in the supplier ledger not matching the actual TDS I deducted on the purchase payment voucher?

The TDS deduction shown in the supplier if not get match with actual TDS. Pls follow the below steps : Step 1: Check in the short range in both the report date wise. Step 2: You will get the particular date from which mismatch is coming in report. Step 3: On that date check the vouchers in both report and correct it. Note : Do this process after the data backup.

Q: I want to show TCS amount separately from the round-off amount in my sales invoices. What is the process to do this?

To show the TCS amount separately from the round-off amount in your sales invoices, you can follow these simple steps: Step 1: Go to the administration section and select Configuration. Step 2: In the Features/Options menu, choose TDS/TCS options. Step 3: Next, select Amount round-off options. Step 4: Here, you should disable the TDS/TCS Amount. Once you've completed these steps, your sales invoices will display the TCS amount without including the round-off amount.

Q: I am unable to see the TCS charges entry in the purchase ledger in BUSY. How can I fix this?

If you want to check the TCS amount applied in a particular purchase voucher from the purchase ledger in BUSY, you need to follow these steps: Step1: Open the purchase ledger by using the shortcut "Ctrl+L". Step2: Set the "Account to be shown by" option to "Full voucher details". Once you've done this, you should be able to see all the details related to the TCS amount applied in the purchase voucher from the Purchase ledger.

Q: Why am I unable to generate the TDS annexure for pending references in the non-salary TDS report?

If you are unable to generate TDS annexture for pending reference in the non salary TDS report then follow the steps Step1 Make sure you have made the TDS payment voucher and adjust the TDS deduction reference properly Step2 Go to display menu and click on TDS TCS reports Step3 then click on Form 26Q annexture and then select the tds category and quarter and press ok

Q: I want to revise my TDS deductions made earlier. How can I do this in BUSY?

To revise TDS deductions made earlier in BUSY, you can follow these steps: 1. Open the voucher for which you want to revise the TDS deduction. 2. Go to the TDS Deduction field and enter the revised TDS amount. 3. Save the voucher to update the revised TDS deduction. Please note that you can only revise TDS deductions in vouchers that have not been reconciled or filed for TDS returns.

Q: I have two transport companies set up in BUSY, one as an individual resident and one as a domestic company. Why is TDS being calculated at different rates for each? How can I control the TDS rate per transporter?

The TDS will calculate at different rate as per the rate define in the TDS catgeory for transport companies. You can change the transpoter rate from below steps. Step 1: Click on administration Step 2: Then Masters Step 3: Then TDS Category Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

Q: I deducted TDS for purchases above Rs. lakhs as required by Section Q. However, I cannot see the TDS return filing window in BUSY. What should I do?

TDS return filing option not visible in BUSY only eTDS Return to export .txt file available. To export eTDS Return .txt file.Kindly follow the following Steps. Step 1: Go to Print / Email / SMS Menu Step 2: Click on TDS/TCS Reports option. Step 3: Click on eTDS Return (Non-Salary) option. Step 4: Select export file path Step 5: select file cration date and for the quarter. Step 6: click on export.

Q: TDS is not automatically applied to the shipping charges when added as a separate line item in the invoice, despite enabling TDS. What could be the issue?

If you added shipping charges as an item in the voucher then make sure that expense account as shipping charges should be tag in that item in which tds is enabled. Pls follow the below steps : Step 1: Click on Administration Step 2: Then Masters Step 3: Then Item Step 4: Select th shipping charges item Step 5: In the left side, mention the expense account under specify purchase account.

Q: How do I know which vendor invoices are subject to TDS deduction in BUSY? Is there a report I can generate?

Yes,In BUSY there is a report which shows that which vendor is eligible for the TDS deduction. Pls follow the below steps : Step 1: Click on Display Step 2: Then TDS TCS reports Step 3: Then Purchase eligible for TDS Here can check for which parties it is eligible whose amount has crossed above 50 lakh. You can only view if the TDS feature is enable in the party master.

Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

There seems to be a bug in BUSY that is causing errors while generating Form Q. When will this bug be fixed?

If the TDS entry is not reflecting properly in the TDS for salary report the follow the below steps.
Step 1: Make sure that you have properly defined the TDS structure in the employee master.
Step 2: Check the salary calculation voucher if you have manually changed the tds value.
Step 3: If you have apply any filter then remove and check it.
Step 4: Make sure you are checking the correct TDS report of form 26Q.

Why is the TDS deduction shown in the supplier ledger not matching the actual TDS I deducted on the purchase payment voucher?

The TDS deduction shown in the supplier if not get match with actual TDS. 
 Pls follow the below steps :
 Step 1: Check in the short range in both the report date wise.
 Step 2: You will get the particular date from which mismatch is coming in report.
 Step 3: On that date check the vouchers in both report and correct it.
 Note : Do this process after the data backup.

I want to show TCS amount separately from the round-off amount in my sales invoices. What is the process to do this?

To show the TCS amount separately from the round-off amount in your sales invoices, you can follow these simple steps:
 Step 1: Go to the administration section and select Configuration.
 Step 2: In the Features/Options menu, choose TDS/TCS options.
 Step 3: Next, select Amount round-off options.
 Step 4: Here, you should disable the TDS/TCS Amount.
 Once you've completed these steps, your sales invoices will display the TCS amount without including the round-off amount.

I am unable to see the TCS charges entry in the purchase ledger in BUSY. How can I fix this?

If you want to check the TCS amount applied in a particular purchase voucher from the 
purchase ledger in BUSY, you need to follow these steps:
Step1: Open the purchase ledger by using the shortcut "Ctrl+L".
Step2: Set the "Account to be shown by" option to "Full voucher details".
Once you've done this, you should be able to see all the details related to the TCS amount 
applied in the purchase voucher from the Purchase ledger.

Why am I unable to generate the TDS annexure for pending references in the non-salary TDS report?

If you are unable to generate TDS annexture for pending reference in the non salary 
 TDS report then follow the steps 
 Step1 Make sure you have made the TDS payment voucher and adjust the TDS deduction reference properly 
 Step2 Go to display menu and click on TDS TCS reports 
 Step3 then click on Form 26Q annexture and then select the tds category and quarter 
 and press ok

I want to revise my TDS deductions made earlier. How can I do this in BUSY?

To revise TDS deductions made earlier in BUSY, you can follow these steps:
 1. Open the voucher for which you want to revise the TDS deduction.
 2. Go to the TDS Deduction field and enter the revised TDS amount.
 3. Save the voucher to update the revised TDS deduction.
 Please note that you can only revise TDS deductions in vouchers that have not been reconciled or filed for TDS returns.

I have two transport companies set up in BUSY, one as an individual resident and one as a domestic company. Why is TDS being calculated at different rates for each? How can I control the TDS rate per transporter?

The TDS will calculate at different rate as per the rate define in the TDS catgeory for transport companies. You can change the transpoter rate from below steps.
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

I deducted TDS for purchases above Rs. lakhs as required by Section Q. However, I cannot see the TDS return filing window in BUSY. What should I do?

TDS return filing option not visible in BUSY only eTDS Return to export .txt file available.
 To export eTDS Return .txt file.Kindly follow the following Steps.
 Step 1: Go to Print / Email / SMS Menu
 Step 2: Click on TDS/TCS Reports option.
 Step 3: Click on eTDS Return (Non-Salary) option.
 Step 4: Select export file path
 Step 5: select file cration date and for the quarter.
 Step 6: click on export.

TDS is not automatically applied to the shipping charges when added as a separate line item in the invoice, despite enabling TDS. What could be the issue?

If you added shipping charges as an item in the voucher then make sure that expense account as shipping charges should be tag in that item in which tds is enabled.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Item 
 Step 4: Select th shipping charges item
 Step 5: In the left side, mention the expense account under specify purchase account.

How do I know which vendor invoices are subject to TDS deduction in BUSY? Is there a report I can generate?

Yes,In BUSY there is a report which shows that which vendor is eligible for the TDS deduction.
 Pls follow the below steps :
 Step 1: Click on Display
 Step 2: Then TDS TCS reports
 Step 3: Then Purchase eligible for TDS 
 Here can check for which parties it is eligible whose amount has crossed above 50 lakh. You can only view if the TDS feature is enable in the party master.

Frequently AskedQuestions