Frequently Asked
Questions

Q: Why is the TCS amount not updating in all payment vouchers after accounting for it in the sales invoice?

The TCS amount may not be updating in all payment vouchers if there is an error in the accounting entries or if the TCS account is not selected correctly in the sales invoice. It is important to ensure that the TCS account is selected properly and that the accounting entries are accurate to ensure the correct updating of TCS amount in payment vouchers.

Q: I am unable to find the TDS Category option under Masters in BUSY. What should I do?

If TDS Category option is not showing in the masters then you have to enable the TDS feature from below steps. Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then TDS/TCS option Step 5: Enable the TDS Reporting Step 6: Go to the Masters Step 7: Then you will get the TDS Category option

Q: TDS Category option is missing under Masters in BUSY. How do I access this feature?

If TDS Category option is not showing in the masters then you have to enable the TDS feature from below steps. Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then TDS/TCS option Step 5: Enable the TDS Reporting Step 6: Go to the Masters Step 7: Then you will get the TDS Category option

Q: I am unable to see the TCS ledger entries properly. What could be the reason?

If you unable to see the entries in the TCS ledger properly,then pls follow the below steps. Step 1: Make sure that the TCS account is properly tagged in the TCS bill sundry. Step 2: Make sure that you have applied the TCS in all the required vouchers. Step 3: Remove the filter if apply in the TCS ledger and then check it

Q: The total TDS amount is showing as positive instead of negative. Why is that and how can I fix it?

If the total TDS amount showing as positive instaed of negative then check the TDS bill sundry. The bill sundry type should be subtractive. Pls follow the below steps. Step 1: Click on Administration Step 2: Then Masters Step 3: Then Bill Sundry Step 4: Then Modify Step 5: Open the TDS bill sundry and check the bill sundry type as subtractive

Q: What are the different types of TDS supported in the software? How do I distinguish between them for bookkeeping?

As per governament regulations we have two type tds such as Salary based and Non salary i.e Tds on expense In Form 24Q, TDS is applied to salary income once it exceed the threshold limit. On the other hand, non-salary based TDS is applicable when the income exceeds the same threshold of 50 lakh. BUSY software includes various categories of TDS expenses.

Q: My TDS calculations are incorrect after migrating old data into BUSY. What should I check to resolve this?

If the TDS deductions are not showing correctly in the tds report. Pls check the below report and correct it in the TDS vouchers accordingly. Step 1: Click on Display Step 2: Then TDS and TCS reports Step 3: Then Audit Report Here you will get the TDS entries if there is mismatch in the vouche entry. you have to correct it.

Q: Why am I unable to select the correct category like "Professional Services" when entering a payment in BUSY?

If you are not able to select the correct TDS category in the payment voucher. Pls follow the below steps. Step 1: Make sure to select the correct date range while entering the payment voucher so that the pending reference will show accordingly in the voucher. Step 2: Make sure that the TDS professional services account should tagged the correct TDS category.

Q: How can I receive a warning notification for TCS application when the billing amount exceeds the threshold limit?

For TCS warning notifications, You have to enable the warning option should show during the voucher entry when limit get crossed. Pls follow the below steps : Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then TDS/TCS option Step 5: Then enable the warning for the TCS in the sale or receipt

Q: How does BUSY handle inter-party transactions and entries? What do I need to do differently for these?

Here are some strategies to help you manage taxes more efficiently: Step 1: Regularly update yourself on changes in tax laws and regulations Step 2: properly update the tax category with effective date changes Step 3: Check the Intra and Inter states tax bifucations . Step 4: Check HSNcode Validity Step 5 : Always coonfirm with the Vendor Invoice is match the tax rates

Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is the TCS amount not updating in all payment vouchers after accounting for it in the sales invoice?

The TCS amount may not be updating in all payment vouchers if there is an error in the accounting entries or if the TCS account is not selected correctly in the sales invoice. It is important to ensure that the TCS account is selected properly and that the accounting entries are accurate to ensure the correct updating of TCS amount in payment vouchers.

I am unable to find the TDS Category option under Masters in BUSY. What should I do?

If TDS Category option is not showing in the masters then you have to enable the TDS feature from below steps.
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then TDS/TCS option
 Step 5: Enable the TDS Reporting
 Step 6: Go to the Masters
 Step 7: Then you will get the TDS Category option

TDS Category option is missing under Masters in BUSY. How do I access this feature?

If TDS Category option is not showing in the masters then you have to enable the TDS feature from below steps.
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then TDS/TCS option
 Step 5: Enable the TDS Reporting
 Step 6: Go to the Masters
 Step 7: Then you will get the TDS Category option

I am unable to see the TCS ledger entries properly. What could be the reason?

If you unable to see the entries in the TCS ledger properly,then pls follow the below steps.
 Step 1: Make sure that the TCS account is properly tagged in the TCS bill sundry.
 Step 2: Make sure that you have applied the TCS in all the required vouchers.
 Step 3: Remove the filter if apply in the TCS ledger and then check it

The total TDS amount is showing as positive instead of negative. Why is that and how can I fix it?

If the total TDS amount showing as positive instaed of negative then check the TDS bill sundry. The bill sundry type should be subtractive.
 Pls follow the below steps.
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Bill Sundry
 Step 4: Then Modify
 Step 5: Open the TDS bill sundry and check the bill sundry type as subtractive

What are the different types of TDS supported in the software? How do I distinguish between them for bookkeeping?

As per governament regulations we have two type tds such as Salary based and Non salary i.e Tds on expense 
In Form 24Q, TDS is applied to salary income once it exceed the threshold limit. On the other hand, non-salary based TDS is applicable when the income exceeds the same threshold of 50 lakh. BUSY software includes various categories of TDS expenses.

My TDS calculations are incorrect after migrating old data into BUSY. What should I check to resolve this?

If the TDS deductions are not showing correctly in the tds report. Pls check the below report and correct it in the TDS vouchers accordingly.
 Step 1: Click on Display
 Step 2: Then TDS and TCS reports
 Step 3: Then Audit Report
 Here you will get the TDS entries if there is mismatch in the vouche entry. you have to correct it.

Why am I unable to select the correct category like "Professional Services" when entering a payment in BUSY?

If you are not able to select the correct TDS category in the payment voucher.
 Pls follow the below steps.
 Step 1: Make sure to select the correct date range while entering the payment voucher so that the pending reference will show accordingly in the voucher.
 Step 2: Make sure that the TDS professional services account should tagged the correct TDS category.

How can I receive a warning notification for TCS application when the billing amount exceeds the threshold limit?

For TCS warning notifications, You have to enable the warning option should show during the voucher entry when limit get crossed.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options 
 Step 4: Then TDS/TCS option
 Step 5: Then enable the warning for the TCS in the sale or receipt

How does BUSY handle inter-party transactions and entries? What do I need to do differently for these?

Here are some strategies to help you manage taxes more efficiently:
Step 1: Regularly update yourself on changes in tax laws and regulations
Step 2: properly update the tax category with effective date changes 
Step 3: Check the Intra and Inter states tax bifucations . 
Step 4: Check HSNcode Validity 
Step 5 : Always coonfirm with the Vendor Invoice is match the tax rates

Frequently AskedQuestions