Frequently Asked
Questions

Q: My accountant said my COGS (Cost of Goods Sold) is misstated in BUSY. How do I correct this?

To correct the COGS (Cost of Goods Sold) in BUSY, you need to review and update the purchase cost of your items. Make sure that the correct purchase cost is entered for each item in the software. This will help in accurately calculating the COGS. If you need further assistance, it is recommended to consult with your accountant or BUSY customer support.

Q: How can we file E-Return of TCS?

To file E-Return of TCS follow the below steps: Step 1:- Click on Print/Email/SMS→TCS Reports→eTCS Return then generate a .TXT file and define required fields like (Quarter period and Token No. of previous regular statement {Form No. 27EQ} if any)) then upload them to the Govt. Tool/utility of TDS e-REturn file. Note:- For downloading the offline utility for file E-return of TDS/TCS. https://www.protean-tinpan.com/downloads/e-tds/eTDS-download-regular.html

Q: While using BUSY, I encountered an "unaccepted error" in the FVU utility. How can I resolve this error?

To resolve the "unaccepted error" in the FVU utility of BUSY, you can try downloading the latest version of the offline utility tool and generate the JSON file again. Make sure to validate the upload file, remove any errors, and try uploading it again. If the error persists, you may need to contact BUSY support for further assistance.

Q: I need to file quarterly TDS returns but am unsure how to get the right reports from this software. Please advise.

To get a TDS return report in BUSY, you can follow these steps: Step 1: Go to the Print/Email/SMS menu and click on TDS Reports. Step 2: Select eTDS Return Non-Salary. Step 3: Specify the date and quarter for the TDS eReturn. Step 4: Click on Print. It will generate a file named Form26Q.txt in the BUSYWin folder where BUSY is installed.

Q: There is a problem in the TDS return file generation. What could be the reason, and how can I fix it?

There could be various reasons for problems in TDS return file generation in BUSY. To fix it, one can check for errors in TDS payment entries, ensure correct collection code is entered, reconcile TDS payments with government, and correct any errors in the TDS return file. It is also recommended to consult with a CA for assistance.

Q: How to generate TDS returns in .txt format? PDF and HTML not available.

TDS returns can be generated in.txt format but you need to follow some steps: Step 1: Go to Print Email Sms and then click on TDS TCS Report. Step 2: Now select eTDS Return and mention path where you want to save in system Step 3: Now click on Print option and here you can print in text format.

Q: How can I adjust my TDS payments after generating TDS returns in BUSY?

If you want to fix your TDS payments in BUSY after creating TDS returns, you can't do it directly. But you can make adjustments by creating a journal entry. Here's how: Step 1: Go to the transaction section. Step 2: Look for Journal and select the add option to create a journal entry.

Q: What is the proper way to reference my name when submitting files to BUSY Support for my TDS return issue?

To generate a TDS e-return, see the following steps: Step 1: After logging into the company, navigate to the Printing Menu. Step 2: Click on TDS TCS Report. Step 3: Click on eTDS Return (non-salary). Step 4: feed the relevant details, like file export path, date, and number. Step 5: Click on the print option to generate the returned TDS file.

Find Solutions to Common Issues Related to taxation - tds tcs e return

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License Management/Softlock/Hardlock

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Dealer Complaint/Issues

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Dealer Complaint/Issues

My accountant said my COGS (Cost of Goods Sold) is misstated in BUSY. How do I correct this?

To correct the COGS (Cost of Goods Sold) in BUSY, you need to review and update the purchase cost of your items. Make sure that the correct purchase cost is entered for each item in the software. This will help in accurately calculating the COGS. If you need further assistance, it is recommended to consult with your accountant or BUSY customer support.

How can we file E-Return of TCS?

To file E-Return of TCS follow the below steps:
Step 1:- Click on Print/Email/SMS→TCS Reports→eTCS Return then generate a .TXT file and define required fields like (Quarter period and Token No. of previous regular statement {Form No. 27EQ} if any)) then upload them to the Govt. Tool/utility of TDS e-REturn file.
Note:- For downloading the offline utility for file E-return of TDS/TCS.
 https://www.protean-tinpan.com/downloads/e-tds/eTDS-download-regular.html

While uploading TDS return, getting an error message of PAO registration number.

While uploading TDS return, getting an error message of PAO registration number follow the below steps:
Step:1 In this case, we need to generate our 26Q TDS file again.
Step:2 For this, Go to Print/Email/SMS>TDS/TCS Reports>eTDS Return(Non Salary)
Step:3 While Generating file again, we need to remove the TAN Registration number and then we can upload the specific 26Q file again

While uploading TCS E-return , getting an error regarding challan.

While uploading TCS E-return , getting an error regarding challan follow the below steps: 
Step:1 In such cases, we need to cross verify the TCS payment entry , error will be either regarding challan number or BSR code.
Step:2 After correction , we are required to generate Form 27EQ again from print/email/sms>TCS Report> E TCS Return and file the return.

While using BUSY, I encountered an "unaccepted error" in the FVU utility. How can I resolve this error?

To resolve the "unaccepted error" in the FVU utility of BUSY, you can try downloading the latest version of the offline utility tool and generate the JSON file again. Make sure to validate the upload file, remove any errors, and try uploading it again. If the error persists, you may need to contact BUSY support for further assistance.

I need to file quarterly TDS returns but am unsure how to get the right reports from this software. Please advise.

To get a TDS return report in BUSY, you can follow these steps:
Step 1: Go to the Print/Email/SMS menu and click on TDS Reports.
Step 2: Select eTDS Return Non-Salary.
Step 3: Specify the date and quarter for the TDS eReturn.
Step 4: Click on Print. It will generate a file named Form26Q.txt in the BUSYWin folder where BUSY is installed.

There is a problem in the TDS return file generation. What could be the reason, and how can I fix it?

There could be various reasons for problems in TDS return file generation in BUSY. To fix it, one can check for errors in TDS payment entries, ensure correct collection code is entered, reconcile TDS payments with government, and correct any errors in the TDS return file. It is also recommended to consult with a CA for assistance.

How to generate TDS returns in .txt format? PDF and HTML not available.

TDS returns can be generated in.txt format but you need to follow some steps:
Step 1: Go to Print Email Sms and then click on TDS TCS Report.
Step 2: Now select eTDS Return and mention path where you want to save in system
Step 3: Now click on Print option and here you can print in text format.

How can I adjust my TDS payments after generating TDS returns in BUSY?

If you want to fix your TDS payments in BUSY after creating TDS returns, you can't do it directly. But you can make adjustments by creating a journal entry. Here's how: 
 Step 1: Go to the transaction section. 
 Step 2: Look for Journal and select the add option to create a journal entry.

What is the proper way to reference my name when submitting files to BUSY Support for my TDS return issue?

To generate a TDS e-return, see the following steps:
Step 1: After logging into the company, navigate to the Printing Menu.
Step 2: Click on TDS TCS Report.
Step 3: Click on eTDS Return (non-salary).
Step 4: feed the relevant details, like file export path, date, and number.
Step 5: Click on the print option to generate the returned TDS file.

Frequently AskedQuestions