The balances between BUSY and my bank don't match during reconciliation. How can I address this?

If you find that the bank statement balance and BUSY bank account balance do not match then please follow 
 these steps to reconcile them.
 Step 1. Go to Administration menu.
 Step 2. Then click on Configuration
 Step 3. Now click on Features / Options under configuration.
 Step 4. Then click on Accounts button.
 Step 5. Now enable the bank reconciliation option and click on save button or press f2 for save the settings..
 Step 6. Then again Go to Administration
 Step 7. Then click on Master 
 Step 8. Now click on Account option
 Step 9. Then Click on ModIfy button under account option then select bank account and modIfy the bank 
 account master. 
 Step 10. Then Press f2 for saving the master then before saving a window appear to enter the uncleared 
 cheques issued / deposited of the previous year and now click on save button.
 Step 12. Then Go to Display menu.
 Step 13. Then click on Bank Reconciliation option
 Step 14. Now click on show uncleared entry option and select your bank account master with particular period 
 and open the report.
 Step 15. In this report, you will find all your bank-related entries, which you will need to clear by entering the 
 clearing date. After doing so, your statement will match.