Frequently Asked
Questions

Find Solutions to Common Issues Related to third-party-services - customization validation

FAQs

There is a custom validation added in BUSY that's blocking my reports. How can I check what validation rules have been applied and potentially causing this issue?

 If a custom validation in BUSY is causing issues with your reports and you want to figure out what validation rules are causing the problem, you can follow these steps: 
Step 1: Open the report that's giving you trouble. Look on the extreme bottom right-hand side for a dollar symbol. This symbol indicates that a custom validation script is applied to that report. Click on it to check the name of the validation.
Step 2: Ensure you have superuser access in the software.
Step 3: Go to the administration section and select utilities. Then, choose customization and click on custom validation. Before making any changes, be sure to take a backup of the customization. Once you've done that, you can delete the customization. After deleting it, try to reload the report. You should be able to access the report without the custom validation.
Step 4: If you don't want to remove the custom validation but need help fixing the issue, you can contact your local dealer for support regarding that specific customization. Alternatively, you can send an email to support@busy.in for further assistance.

How do I customize the fields included in the reports?

 To customize the reports in BUSY, You can customize by the following ways : 
1. Add Custom Column in the report : To add Custom Column you can follow the given steps are as under :
Step 1. Open the Report
Step 2. Click on Custom Column on top side of report.
Step 3. Make new Format of report
Step 4. Then Click on Add New Column
Step 5. In fields Details, Add heading then position then select Data type
Step 6. Mention Alignment and Numbers of characters
Step 7. In data field option, select category and master name column
Step 8. select field name
Step 9. Now select the Field which you wants to add in customn column.
Step 10. Save the Format and re-open the report again.
To Customize the report by the following steps :
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Then Select Columnar Report
Step 4. Select Register which you want to Customize the report.
Step 5. Add format and configure accordingly.

How can I customize or edit the fields shown in standard reports in BUSY?

 If you want to add any fields in the report then you can add it through custom column as per your requirement.
Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Open the required report and Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Account Master or Inventory Header
Step 4: Select the required field
For New Row :
Step 1: Enable the sub details option
Step 2: Mention the Show After and Column Field, For when should show and under Which Column.
Step 3: Select the Category, Column Name and Required Field.

How to check Item-wise description total in purchase list?

 To check item-wise description total in the purchase list follow these steps:
Step 1: Go to Transactions Menu click on purchase voucher option
Step 2: Under Purchase voucher option click on list option
Step 3: In the List of Purchase Vouchers window, choose format name as Standard, set the date range, and any other required information.
Step 4: Click OK to generate the purchase list.
Step 5: After generating purchase list click on Custom Columns option
Step 6: Give Format Name (for e.g. Item-wise description) click on Add New col.
Step 7: Enter heading name, position, data type as Numeric, select data field: category Inventory vouchers(body), field name selects Item_desc1 or any which you want to show in list.
Step 8: Click on save field and save format.
Step 9: Press Esc to exit, and regenerate the purchase list with the new format you've created.

Want to ask following questions. 1: How to speciFinancial Year salesman name in party master. 2: How can check pending order qty report. 3: How can print packaging slip from BUSY.

 If you want to speciFinancial Year salesman name in party master you may follow given steps:
Step: 1 Go to administration - feature - account tab.
Step: 2 In account tab enable salesman brokerwise reporting feature.
Step: 3 While you modiFinancial Year party master salesman details window will appear in which you enter your salesman master.
If you want to check pending order qty report you may follow given steps:
Step: 1 Go to display - order processing - pending order.
Step: 2 Can open pending order report item wise or party wise.
If you want to print packaging slip from BUSY you may designed format by your local dealer on chargeable basis.

Can I customize or edit specific sections in the voucher as per my needs?

 You can customize or edit a specific sections in the vouchers
Please follow the given steps to customization
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Invoice document printing
Step 4 If you want to change in standard format then click on Standard
Step 5 Then select invoice in which you want to change and enable the option you want to print
Step 6 If you have desingned any format then click on Advanced then select invoice type and invoice format
Step 7 Then select HEADER BODY or FOOTER in which you want to change
Step 8 Do change and save it

Why am I getting custom validation errors when trying to generate GST invoices in BUSY?

 If a custom validation error is occurring when generating an invoice,which could be due to a custom validation you've implemented in your software.
Step 1:You can check and Go to Administration,click Utilities,Click customization,click Custom validation,Here,you will need to check whether any custom validation has been created for that voucher or not.
Step 2:If there is a custom validation displayed there, you will need to enter your vouchers according to that validation. Otherwise, if you do not want to use that validation, you will have to remove it.
Step 3:If you want to remove,click custom validation then click delete custom validation.

How do I reset customized reports to default?

 If you are using custom columns for customization then you can select the standard format while opening the report or if you are using any customization for a report then you can reset it after removing the customization of the report. To remove the customized report, please follow the steps below:
1: Go to administration menu
2: Utilities
3: Click on customization
4: Click on custom report
5: Delete custom report option
6: Select the report and delete
Note: Make sure you have the latest backup of your data
You can't restore any customized report after you delete it.

What is custom validation in BUSY and how does it impact e-way bill generation?

 Custom validation in BUSY refers to the ability to set specific rules and conditions for validating data entered in the software. It allows users to define their own validation checks to ensure data accuracy and compliance with business rules. In the context of e-way bill generation, custom validation can impact the process by ensuring that the required data fields are correctly filled and meet the necessary criteria before generating the e-way bill. This helps in avoiding errors and ensuring the accuracy of the generated e-way bills. 

What customizations can be done for invoices, vouchers and reports in BUSY?

 For Invoice : We can design format as per your requirement from Dealer End on chargeable basis.
For Voucher : We can change the caption name which shows in the Voucher. Enable the required Option from Voucher Configuration for the voucher type.
For Reports : We can add it fields through custom column option.
Note : Futher can do customization from Dealer OR Solution Partner on chargeable basis as per our need.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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