Frequently Asked
Questions

Q: Is it possible to change the programming at the back end for current balance, item info, voucher info, and cell type description?

No, it is possible to change the programming at the back end for current balance, item info, voucher info, and cell type description in BUSY .

Q: What options do I have if certain critical tasks cannot be completed due to limitations in features of BUSY? Can I request customized changes?

If any tasks or required features not available in BUSY. you can send feedback email to support@busy.in or you can contact to our Solution partner.

Q: Will my data/accounts be migrated over seamlessly if customizations are added to my BUSY system?

It depends on the custmization. So we suggest please concern with authorized dealer about the workflow after customization. Note:- Customization will be done on chargeable basis

Q: Who do I contact for help with modifying the accounting software features or format?

Modification related to software and format we suggest to contact to our authorized dealer. Note:- Modification in format or customization is software done on chargeable basis

Q: Will customizations done for my account affect any standard BUSY features or workflows?

It depends on the custmization. So we suggest please concern with authorized dealer about the workflow after customization. Note:- Customization will be done on chargeable basis

Q: I want to create reference number as per month name in bill reference

If you want to create Bill reference number as per month name then you can do it manually at the time of Reference box open

Q: Is there API access to BUSY data for building integrations?

BUSY not provide any stander API access if you want to integrate any other software, contact your local BUSY dealer for customization. intergration and its chargale services

Q: Can the software be customized as per my business needs?

Yes, BUSY software can be customized as per your business needs and customization will be on chargeable basis. You can contact to your dealer for customixation.

Q: How can I customize fields and segments in BUSY for my business

For Customizations in fileds and segments in BUSY for your business please contact to our authorized dealer. Note:- Customization will be done on chargeable basis

Q: How to fix if validation run in demo mode?

If validation run in demo then contact to authorized channel partner or can write a mail on support@busy.in for bind validation with serial number.

Find Solutions to Common Issues Related to third-party-services - customization validation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is it possible to change the programming at the back end for current balance, item info, voucher info, and cell type description?

No, it is possible to change the programming at the back end for current balance, item info, voucher info, and cell type description in BUSY .

What options do I have if certain critical tasks cannot be completed due to limitations in features of BUSY? Can I request customized changes?

If any tasks or required features not available in BUSY. you can send feedback email to support@busy.in or you can contact to our Solution partner.

Will my data/accounts be migrated over seamlessly if customizations are added to my BUSY system?

It depends on the custmization. So we suggest please concern with authorized dealer about the workflow after customization.
Note:- Customization will be done on chargeable basis

Who do I contact for help with modifying the accounting software features or format?

Modification related to software and format we suggest to contact to our authorized dealer.
Note:- Modification in format or customization is software done on chargeable basis

Will customizations done for my account affect any standard BUSY features or workflows?

It depends on the custmization. So we suggest please concern with authorized dealer about the workflow after customization.
Note:- Customization will be done on chargeable basis

I want to create reference number as per month name in bill reference

If you want to create Bill reference number as per month name then you can do it 
manually at the time of Reference box open

Is there API access to BUSY data for building integrations?

BUSY not provide any stander API access if you want to integrate
any other software, contact your local BUSY dealer for customization.
intergration and its chargale services

Can the software be customized as per my business needs?

Yes, BUSY software can be customized as per your business needs and customization will be on chargeable basis.
You can contact to your dealer for customixation.

How can I customize fields and segments in BUSY for my business

For Customizations in fileds and segments in BUSY for your business please contact to our authorized dealer.
Note:- Customization will be done on chargeable basis

How to fix if validation run in demo mode?

If validation run in demo then contact to authorized channel partner or can write a mail on support@busy.in for bind validation with serial number.

Frequently AskedQuestions