Frequently Asked Questions

Yes, you can access BUSY through Ultraviewer 
To access BUSY through Ultraviewer follow the below mentioned steps: 
Step 1: Download and install the Ultraviewer
Step 2: Both side Ultraviewer is required to access BUSY
Step 3: Provider share the login Id and Password so that other party can access the BUSY

If Any desk ID not working, then follow the below step:
1. Open the web browser open search for any desk
2. then click on download update and after downloading
3. Install and desh by following the instruction in set-up.
4. After finishing installtion, you view the any desk ID in you system.

To log into AnyDesk/UltraViewer and access BUSY remotely, you need to download and install the software on your system. Then, share your AnyDesk/UltraViewer ID with the support agent who will remotely access your system. Once connected, the agent can access BUSY and troubleshoot any issues you are facing.

To install ultraviewer in your system please follow these steps: 
 Step 1: Open the browser 
 Step 2: Then type ultraviewer 
 Step 3: Then visit the ultraviewer website 
 Step 4: Go to the download section and download its setup then install

To find your AnyDesk ID, follow these steps:
1.Ensure you have an internet connection and the AnyDesk application installed.
2.Open the AnyDesk application on your device.
3.Locate your AnyDesk ID displayed within the application.
4.Share this AnyDesk ID with the BUSY Support executive to receive online support.

BUSY has a product name BUSY Online which allows you to access your data online from any device remotely. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner.

BUSY has a product called BUSY Online which allows you to access your data online from any device. Furthermore there also third party application which allows to run BUSY software remotely. For more details you can concern to your authorized channel partner.

To configure additional security for remote access, you can implement measures such as using strong passwords, enabling two-factor authentication, using a virtual private network (VPN) for secure connections, regularly updating and patching your software, and implementing firewall and intrusion detection systems.

If you are accessing BUSY through Remote Desktop (RDP) and it's being disconnected, 
I would recommend contacting the provider of your remote service to troubleshoot the 
issue. They will identify and resolve any connectivity issues that are causing the
disconnections.

Yes you can access BUSY compnay data from remote location through Statip IP with port forwarding on router 1433 or 1434 port need be open on router and BUSY licence & database should be on SQL mode