Is there an issue with my internet connection causing problems opening BUSY?
BUSY can be opened without an internet connection, but it requires if you are using BUSY Online.
Frequently Asked Questions
Solutions to common issues related to Troubleshoot — Internet Connection.
Support
Step-by-step Answers
I am unable to see the screen share from the agent. What should I do?
You can try troubleshooting the connectivity issues or switch to a different screen sharing software like UltraViewer.
internet connection error at the time of Upgrade BUSY
Make sure internet is functioning properly also check with other internet
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