Frequently Asked Questions

If you are having trouble in BUSY due to internet connection issues, you can try the following steps: 
 1. Check your internet connection to ensure it is stable.
 2. Disable any antivirus or firewall software temporarily during the login process.
 3. Try restarting your router or modem.
 4. You can change your internet connection.

When you encounter the BUSY server error, you can try the following steps:
 1. Check your internet connectivity to ensure it is stable.
 2. Verify if your antivirus software is blocking the connection to the BUSY server.
 3. Restart your system and try again.
 4. If the issue persists, then change your internet connection.

If during GSTIN Validation BUSY showing error about internet connecttion then you can make sure some points:
 1. Check your internet connection to ensure it is stable.
 2. Disable any antivirus or firewall software temporarily during the login process.
 3. Try restarting your router or modem.
 4. You can change your internet connection.

To troubleshoot connection issues on your end, you can try resetting your internet connection, checking your network settings, and ensuring that your firewall or antivirus software is not blocking the connection. You can also try restarting your computer or device and checking for any updates or patches for the software you are using.

If you entered your Any Desk ID but it says it's not connected, you can try the following steps to connect it:
Step 1: Double check the ID you entered to ensure it is correct.
Step 2: Make sure you have a stable internet connection.
Step 3: Restart the Any desk application and try connecting again.

Yes, it is possible to go through the purchase invoice and manufacturing processes in BUSY manually without an internet connection as BUSY is an offline and online based software. However,there some process in BUSY that required internet connection like Direct upload of GST Return,Eway bill generation etc.

If BUSY is already downloaded in your system in that case internet is not required to run the BUSY software for entry and reporting purposes etc
But if you are running the utilities such as downloading GSTR data, validating GST number etc in that case internet is required

If you encounter a network timeout error while using BUSY software, you should check the below options:
Step 1: Check your network connectivity 
Step 2: Set compatibility of BUSY software
Step 3: Exclude BUSY from antivirus 
Step 4: Check firwall rules of BUSY software
Step 5: Checj after change internet.

Please check the reasons below:
 1: Make sure the Internet connection is stable
 2: Check after exclude BUSY from antivirus
 3: Set compatibility of BUSY
 4: Make sure you are using the latest release of BUSY.
 5: Check after changing the internet of a system.

To correct the issue of please connect internet in BUSY, follow the steps bellow:
Step 1: Please check your internet connection is stable and connected properly
Step 2: Check BUSY should not be blocked from firewall
Step 3: Exclude BUSY from antivirus and restart system