Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - login issue
unable to access reports in mobile app showing something went wrong while open any report on mobile app ?
If you are facing issues in opening the report in mobile app, you can try the following troubleshooting steps:
1. Check your internet connection: Make sure you have a stable internet connection to download or you can check after change internet.
2. Clear cache and data: Go to your device's settings, find the app settings for BUSY, and clear the cache and data. Update your device's operating system: Ensure that your device's operating system is up to date. Sometimes outdated operating systems can cause compatibility issues with the app.
4. Restart your device: Try restarting your device and then reinstalling the app.
5.log out from the app and close app properly and then again re-login check
6. Contact customer support: If the issue persists, reach out to BUSY's customer support for further assistance. They will be able to provide specific troubleshooting steps based on your device and the nature of the pro or you can check after some time.
I am unable to login on BUSY Online software. Can you help reset my password?
Yes, we can help you reset your password for BUSY Online Software. Enter Subscription id and user name in BUSY online software then click on forget password then password will get on your register mail id. If password is not received on your mail id then you have to share request mail on support@busy.in.
I used to be able to generate invoices in BUSY but now I can't seem to login. Did something change with the BUSY login or password requirements?
Make sure to enter correct password while login BUSY or if still showing wrong need to conact reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What is the BUSY ID and where do I find it to connect to BUSY online?
The BUSY ID is the unique identification number or username used to connect to BUSY online. You can find your BUSY ID by referring to the documentation provided by BUSY or have to send mail for details on support@busy.in.
I am getting disconnected from BUSY unexpectedly. How can I troubleshoot this?
You can troubleshoot unexpected disconnections from BUSY by checking your internet connection and ensuring that it is stable. You can also try restarting your router or modem, or contacting your internet service provider for assistance.
There seems to be an issue with the BUSY server connectivity. I am unable to login or access any features. Can you check if the servers are down?
If you are facing any issue with BUSY server connectivity regarding BUSY online, please contact to customer support helpline or can write email at support@busy.in.
How do I locate my subscription ID for logging into BUSYOnline?
You can check your subscription id for login into BUSY online on your registered email id.
If my BLS is expired can i run BUSY online?
No, if BLS is expired you cannot run the BUSY online.
I have multiple companies, do they each have separate admin logins?
Yes, each company in BUSY can have separate admin logins.
- first_page
- chevron_left
- 1
- chevron_right
- last_page
