Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - port forward
How can I ensure that the necessary port for internet connectivity (port 981) is open for BUSY?
To ensure that the necessary port 981 is open for internet connectivity for BUSY, you need to configure your firewall settings to allow incoming and outgoing traffic on port 981. You can also contact your network person or internet service provider for assistance in opening the port.
My internet provider says all ports are open on their end. How do I confirm the port is open on my computer?
internet provider says all ports are open on their end. to confirm the 1433 port is open on computer open your browser and browse port checker and check your port by mentioned 1433 there you can find your port is open or closed.
There is a listening port mentioned. What is the purpose of this listening port? How can I open/enable it?
The purpose of the 981 listening port is to configure your phone and system at other locations and view reports. To open or enable the 981 listening port, you need to check your router settings and ensure that the port is open.
How do I restore connectivity if my static IP address is not working properly? Who should I contact to troubleshoot the static IP configurations?
To fix static IP connectivity issues, contact your IT person or network administrator. They can troubleshoot and configure the static IP settings. If you are still experiencing issues, you can contact the software's support team for further assistance.
Need to Open RDP Port
This is to advise you that the RDP system has been discontinued, and we have created a new product called BUSY Online. Please email us at support@busy.in with your contact information.
Is it necessary to run the port 1433 on the same location or can I run it from a different location?
You need to open port 1433 if you want to use BUSY on different location. On same location no need to open port 1433.
The web port 1433 is already in use by another company. Now, can you suggest an alternative solution?
If the port number is already in use, feel free to choose another port. For example, you can use ports like 982, 983, etc
Port opneging issue due to multiple instanc
To open any port from your router you can contact your internet provider
they will help you to do the same
How do I open port for using BUSY remotely?
You need to contact your network provider to open port 1433 on your system to use BUSY remotely.
I am facing issue with port forwarding. How do i resolve that?
To resolve port forwarding issue you need to contact with your ISP (Internet Service provider).
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