Frequently Asked
Questions
Find Solutions to Common Issues Related to ums - access issues
What could be the reason if unable to open UMS?
If you are unable to open UMS, then check the possible reasons:
1.Make sure that UMS file must be located in the same drive and folder in which Ums has installed.
2.If the UMS has been expired then you need to contact to your designated ASM and RCM for same.
3.VeriFinancial Year that UMS is running on the latest or updated version
4.In case of any server issue, can check after sometime.
Unable to open web ums
If you are unable to open UMS, then check the possible reasons:
1.Make sure that UMS file must be located in the same drive and folder in which Ums has installed.
2.If the UMS has been expired then you need to contact to your designated ASM and RSM for same.
3.VeriFinancial Year that UMS is running on the latest or updated version
4.In case of any server issue, can check after sometime.
Unable open UMS How to fix ?
If you are unable to open UMS, then check the possible reasons:
1.Make sure that UMS file must be located in the same drive and folder in which Ums has installed.
2.If the UMS has been expired then you need to contact to your designated ASM and RSM for same.
3.VeriFinancial Year that UMS is running on the latest or updated version
4.In case of any server issue, can check after sometime.
What steps can be taken to resolve the issue of being unable to log in to the web UMS
To resolve the problem of being unable to log in to the web UMS, follow these steps:
1.Open your browser and visit http://ums.busy.in/CompanyLogin.aspx.
2.Enter your web ID and password.
3.If you're a Dealer and don't have a web ID, contact your RSM or ASM.
4.If you're a Reseller, contact your reseller for the web ID and password.
Unable to login in UMS what should I do?
"To resolve the problem of being unable to log in to the web UMS, follow these steps:
1.Open your browser and visit http://ums.busy.in/CompanyLogin.aspx.
2.Enter your web ID and password.
3.If you're a Dealer and don't have a web ID, contact your RSM or ASM.
4.If you're a Reseller, contact your reseller for the web ID and password."
How to fix authorize error while opening desktop UMS?
If Deskop UMS showing you are not authorize then you need to registere you Harddisk number , To register your Deskop UMS you need to share your details with New Harddisk no. on support@busy.in
mistakenly consuned BUC for upgrade or BLS and Want to reverse transaction?
mistakenly consuned BUC for upgrade or BLS and Want to reverse transaction then ensure that you can reverse transaction within 24 hrs. and for that need to contact with RSM or ASM.
Can you provide more details about the issue faced during the upgrade?
If you're experiencing problems during the upgrade, please follow this step:
Ensure your license is activated because upgrading the license is not possible without activation. Kindly activate the license first.
What should I do if I encounter an error while upgrading BUSY License
1 Re-register the softlock license.
2 If the issue persists, contact your BUSY channel partner or email us at supportatBUSYdotin with all the relevant details.
What is not authorises?
If the licence does not authorise it, you need to elaborate on your query to understand it better for an accurate answer on support@busy.in
