Unable to generate e-invoice, getting errors in BUSY. Troubleshooting steps to take?

To generate an e-invoice in BUSY when you're encountering errors, follow these simplified steps:
Step 1: Make sure e-invoice configuration is done in GST or VAT from the Administrator menu by navigating through Configuration and Features or Options.
Step 2: Enable the QR code print option in Sales invoice settings and configure E-invoice-related options under Administration, Configuration, and Invoice/Document Printing.
Step 3: Ensure that Voucher Series Configuration is set up to generate e-invoices.
Step 4: Go to the specific sales invoice and specify that an e-invoice is required in the transport window. Fill in the necessary information and save the invoice.
Step 5: When asked if you want to generate an e-invoice, select Yes and proceed to the Automatic E-Invoice INR Generation Window. Choose relevant options.
Step 6: Check for possible errors and correct any invalid data. Then, proceed to generate the e-invoice.
Step 7: After generating the e-invoice, you'll have the option to print it, so select Yes.
Step 8: Your e-invoice will be successfully printed, including a QR code and e-invoice details in the sale invoice bill format.
Additionally, troubleshoot by checking your internet connection, updating your software, and ensuring all necessary settings are enabled. Following these steps will help you generate e-invoices in BUSY.
  • Home
  • /
  • faqs
  • /
  • unable to generate einvoice getting errors in busy troubleshooting steps to take

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096