Unable to send PDF bills directly to customers from the BUSY app. What changed?

There may have been a change in the BUSY app that is causing the issue with sending PDF bills directly to customers. It would be best to contact BUSY customer support for assistance in troubleshooting and resolving the problem.
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the PDF using a different PDF viewer or software to confirm if the issue is specific to BUSY or the PDF itself.
Step 2 :If the PDF file is password-protected or has restrictions on opening, printing, or copying, make sure you have the correct password and necessary permissions to access the file.
Step 3 ; If you are trying to open the PDF within BUSY, consider opening the PDF using a dedicated PDF viewer or reader such as Adobe Acrobat Reader or a built-in PDF viewer in your web browser.
Step 4 ; Update your PDF viewer to the latest version.
Step 5 : If you have access to another computer, try opening the PDF file on that computer to see if the issue is related to your current device or software configuration.
Step 6 : If you are still unable to open the PDF file, consider converting it to a different format (e.g., Word, Excel) using a PDF conversion tool or an online converter.
Step 7 : Ensure that the file extension of the PDF is correct (e.g., .pdf). If the file extension is incorrect or has been changed, it may cause issues when opening the file.
Step 8 ; If you downloaded the PDF file from the internet, there may have been an issue with the download process.
Step 9 : There are specialized PDF repair tools available that can help repair corrupted or damaged PDF files.
Step1 0: If the PDF file is provided by a specific source (e.g., a website, organization, or individual), consider reaching out to the source for assistance or to request a different format of the document.
If you suspect that the issue is related to the PDF reader you are using, try an alternate PDF reader or viewer to open the file.
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BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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