Frequently Asked
Questions

Q: How secure and reliable is the BUSY cloud platform? How is my data protected?

The BUSY cloud platform is a cloud computing service that offers to use BUSY software on cloud database. The BUSY cloud platform claims to provide the following security and reliability benefits for its customers: Step 1: Encryption of data at rest and in transit, using industry-standard algorithms and protocols. Step 2: Access control policies and mechanisms to restrict who can access your data and resources. Step 3: Compliance with various global and regional standards and regulations. Step 4: Backup and recovery options to ensure the availability and durability of your data in case of disasters or failures. Monitoring and logging tools to track and audit the activity and performance of your cloud resources and applications. Scalability and availability features to handle varying workloads and traffic patterns, and to minimize downtime and latency. BUSY agent offers automatic data back up on google drive to ensure your data protection.

Q: What is the process to move from standalone BUSY to the online version?

BUSY offers a product called BUSY Online, which allows you to access your data from anywhere. If you wish to switch from your standalone BUSY to BUSY Online, please contact your authorized channel partner or directly reach out to our 24×7 helpline at 8282 8282 82 or 011-4096 4096. Our team will guide you regarding the upgrade charges and the complete process for switching.

Q: What is the charge for the cloud service and do I need to buy the software separately for it?

To check the charges for the BUSY Cloud Service, please visit our website www.busy.in and refer to the Plans & Pricing section. For further details, you may contact a registered dealer or directly reach out to our 24×7 helpline at 8282 8282 82 or 011-4096 4096. thankfully, you don't need to purchase the software separately for the cloud service.

Q: I want to host my BUSY on a web server. How can this be done?

We have a BUSY online service to keep you BUSY on the cloud. It works by hosting your software and data on a remote server. BUSY Online is a cloud-based platform that allows you to access your BUSYy from anywhere with an internet connection. You have to buy BUSY Online service according to the company and number of users.

Q: Is there an option for online/cloud access to BUSY software?

Yes, there is an option for online/cloud access to BUSY. We have BUSY Online facility through which you can access your data or your BUSY. You can buy it according to your requirement, you have to buy it according to the number of users you want to have and the number of companies you want to access.

Q: If I'm accessing the software remotely, where does the backup file get saved?

If you are using the BUSY Online product for remote access, you can take up to two backups per user count on your own using the BUSY Online backup option. However, if you are using any third-party remote services, you will need to coordinate with the respective service provider who has configured the setup.

Q: My accountant uses BUSY while I want to access reports on the go. Can I get online readonly access to my BUSY account?

Find out the option to acess BUSY data online for checking reports Step 1 : You can purchase BUSY online model license and acess data to check report from any location Step 2 : Or can use BUSY mobile app for reporting purpose and have to purchase mobile app subscription for that

Q: Unable to connect to the BUSY online using the ID provided

Unable to connect to BUSY Online using the provided ID Please follow these steps: 1-Check the email received from the BUSY team for the correct User ID and Password. 2-Enter the credentials carefully and try again. 3-If the issue still persists, contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.

Q: How often is the BUSY cloud updated with new features?

There is no specific time for the new features to get updated in the BUSY cloud. If you would like information about any feature of BUSY Online, you may contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096, or get in touch with your authorized channel partner.

Q: Where can I find more information on BUSY Online and its features?

You can find more information on BUSY Online and its features by visiting the official website of BUSY and clicking on the resources tab. There you will find upcoming online webinars and previously recorded webinars that can help you understand the features and functions of the software.

Find Solutions to Common Issues Related to upgrade-visit-renewal - busy online

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How secure and reliable is the BUSY cloud platform? How is my data protected?

The BUSY cloud platform is a cloud computing service that offers to use  BUSY software on cloud database.
The BUSY cloud platform claims to provide the following security and reliability benefits for its customers:
Step 1: Encryption of data at rest and in transit, using industry-standard algorithms and protocols.
Step 2: Access control policies and mechanisms to restrict who can access your data and resources.
Step 3: Compliance with various global and regional standards and regulations.
Step 4: Backup and recovery options to ensure the availability and durability of your data in case of disasters or failures.
Monitoring and logging tools to track and audit the activity and performance of your cloud resources and applications.
Scalability and availability features to handle varying workloads and traffic patterns, and to minimize downtime and latency.
BUSY agent offers automatic data back up on google drive to ensure your data protection.

What is the process to move from standalone BUSY to the online version?

BUSY offers a product called BUSY Online, which allows you to access your data from anywhere. If you wish to switch from your standalone BUSY to BUSY Online, please contact your authorized channel partner or directly reach out to our 24×7 helpline at 8282 8282 82 or 011-4096 4096. Our team will guide you regarding the upgrade charges and the complete process for switching.

What is the charge for the cloud service and do I need to buy the software separately for it?

To check the charges for the BUSY Cloud Service, please visit our website www.busy.in and refer to the Plans & Pricing section. For further details, you may contact a registered dealer or directly reach out to our 24×7 helpline at 8282 8282 82 or 011-4096 4096. thankfully, you don't need to purchase the software separately for the cloud service.

I want to host my BUSY on a web server. How can this be done?

We have a BUSY online service to keep you BUSY on the cloud. It works by hosting your software and data on a remote server. BUSY Online is a cloud-based platform that allows you to access your BUSYy from anywhere with an internet connection. You have to buy BUSY Online service according to the company and number of users.

Is there an option for online/cloud access to BUSY software?

Yes, there is an option for online/cloud access to BUSY.
We have BUSY Online facility through which you can access your data or your BUSY.
You can buy it according to your requirement, you have to buy it according to the number of users you want to have and the number of companies you want to access.

If I'm accessing the software remotely, where does the backup file get saved?

If you are using the BUSY Online product for remote access, you can take up to two backups per user count on your own using the BUSY Online backup option. However, if you are using any third-party remote services, you will need to coordinate with the respective service provider who has configured the setup.

My accountant uses BUSY while I want to access reports on the go. Can I get online readonly access to my BUSY account?

Find out the option to acess BUSY data online for checking reports
 Step 1 : You can purchase BUSY online model license and acess data to check report from any location
 Step 2 : Or can use BUSY mobile app for reporting purpose and have to purchase mobile app subscription
 for that

Unable to connect to the BUSY online using the ID provided

Unable to connect to BUSY Online using the provided ID
Please follow these steps:
1-Check the email received from the BUSY team for the correct User ID and Password.
2-Enter the credentials carefully and try again.
3-If the issue still persists, contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.

How often is the BUSY cloud updated with new features?

There is no specific time for the new features to get updated in the BUSY cloud. If you would like information about any feature of BUSY Online, you may contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096, or get in touch with your authorized channel partner.

Where can I find more information on BUSY Online and its features?

You can find more information on BUSY Online and its features by visiting the official website of BUSY and clicking on the resources tab. There you will find upcoming online webinars and previously recorded webinars that can help you understand the features and functions of the software.

Frequently AskedQuestions